Companies considering CRM systems often view them as a way to improve customer satisfaction and retention, boost sales and accelerate employee productivity. However, as with many technology-enabled business process, success is a complicated and interdependent proposition ...
"The Windows Rights Management Services infrastructure built on Windows Server 2003 provides Merck with a means to control the distribution of our mission-critical information with persistent usage policies," said Jim King, manager of the technology R&D group in the clinical data program at Merck & Co...