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EXCLUSIVE INTERVIEW

Engagio CEO Jon Miller: How to Land a Whale

Jon Miller is the CEO of Engagio In this exclusive interview, CRM Buyer discusses with Miller the new rules of engagement for sales success....

EXPERT ADVICE

Are Your Information Security Investments Worth It?

Most security companies are big fans of the doom-and-gloom scenario of information security. However, when it comes down to brass tacks, security is nothing more than a business function -- specifically, a business function of measuring and mitigating risk. The key motivator behind information security is the management of business risk, and regardless of whether that risk is financial or not, organizations mitigate vulnerabilities in the enterprise to reduce the threat to both reputation and customers.

B2B in a Web 2.0 World, Part 2: Social Media Marketing

B2B marketing encounters discrimination in the social media space, according to Jon Miller, marketing vice president for Marketo, a provider of marketing automation software for B2B marketing professionals. "Since social media rewards popularity, not quality or accuracy, ther...

America Online Officially Becomes AOL

"Our new corporate identity better reflects our expanded mission -- to make everyone's online experience better," said Jon Miller, Chairman and CEO of AOL. "Plus, consumers in the U.S. and around the world already know us by our initials." Along with the name change, AOL said...

AOL Taps ‘Survivor’ Producer Burnett for Online Reality Show

"This is a totally original concept that comes to us from the guy who created reality television," said Jon Miller, chairman and CEO of America Online. "It defines engagement; it's disruptive by nature, and it will certainly be habit forming -- all the best of the Internet in one fell swoop."

AOL, XM Satellite To Offer Web Radio Service

"The combination of our leadership in online programming and XM's leadership in satellite programming represents a giant step in digital media," America Online CEO Jon Miller said in a statement. He added that the partnership will enable AOL to provide "unique value for our large Web audience, enhanced programming for our existing and new AOL members, and the ability to introduce new premium services."

AOL: You’ve Got VoIP

AOL CEO Jon Miller said in a statement that like other AOL services, the VoIP offering is designed to be easy to use in order to "allow mass-market consumers to take full advantage of the revolution underway in Internet voice technology." Vonage, one of the leading pure-VoIP p...

AOL Dials Up VoIP Service

AOL Chief Executive Jon Miller said "it's really time" for VoIP services during his keynote address at the VON Spring 2005 conference in San Jose, Calif. Even though Miller admitted that "there's a lot we don't know, a lot of hurdles and questions," he said he is confident in the Internet pioneer's ability to bring this communications technology to the masses...

AOL Releases 9.0 with Beefed Up Security

"First among our commitments to our members and the online community is that AOL will always help our members feel safer and more secure," AOL Chairman and CEO Jon Miller said "One example of how we're making the commitment real is that we're giving our members advanced virus ...

AOL Bundles McAfee VirusScan in New Software

"Today we're taking the next major step in providing greater peace ofmind for our members by extending comprehensive and automatically updatedvirus protection to the whole computer and making it a basic part of anAmerica Online membership," a statement from AOL chairman and chiefexecutive Jon Miller said...

AOL Paints Results as Turnaround Story

Parsons noted that the Time Warner board heard from AOL executive Jon Miller last month about plans to make AOL more competitive in the overall Internet marketplace. Although Parsons would not disclose specifics, one idea reportedly floated to the board is to break down the barrier that has kept America Online separate from the rest of the Internet, allowing non-subscribers to access some of the service's features.

AOL Sees ‘Transition’ Year in 2003

To help offset lost advertising revenue, AOL CEO Jon Miller said the company will heavily promote its bring-your-own-access plan for broadband users and its new exclusive content agreements with Time Warner's publishing and media properties Pay news services from CNN and music...

Executive Unrest Brews Again at AOL

AOL said de Castro is leaving to "seek new opportunities" and indicated he wants to hold a CEO position. De Castro reportedly was disappointed he was not chosen for AOL's CEO spot, which went to USA Interactive veteran Jon Miller over the summer. ...

MSN 8 Set To Launch; AOL Battle Intensifies

Meanwhile, AOL is continuing its marketing blitz for AOL 8.0, which launched two weeks ago at its own celebrity-drenched event. On Wednesday, AOL issued a press release touting the popularity of its service since its debut, saying AOL 8.0 has been downloaded 5 million times, surpassing last year's AOL 7.0 record. "The record adoption rate highlights the depth of AOL members' engagement in the service as a central part of their everyday lives," said AOL CEO Jon Miller...

MSN Casts $300M Shadow on AOL 8.0 Launch

AOL CEO Jon Miller called the upgrade, which seems timed to take advantage of holiday shopping, "an important step in our overall broadband strategy." Earlier, he had called the new software "the most important product introduction" in AOL's history ...

E-BUSINESS SPECIAL REPORT

The AOL Albatross

In addition, the company has been in the throes of managementupheaval, with former chief operating officer Bob Pittman replaced by Jon Miller, formerly head of a division at USA Interactive. Other AOL executives have also been ushered out or pushed aside in favor of Time Warner loyalists. Even AOL founder Steve Case,whose name is practically synonymous with the company, recentlyfound himself in the hot seat at a board meeting, facing down a scowling Ted Turner, whose influence at AOL TimeWarner cannot be denied...

What Makes A Great E-Business CEO?

In another shakeup, former USA Interactive executive Jon Miller has stepped in to take the place of Bob Pittman at AOL. UBS Warburg analyst Chris Dixon called Miller the perfect choice because "he gets the power of the Internet, yet he can view it within the context of traditional media." As a result, Miller could bridge frayed relations between AOL and Time Warner, home to CNN, Warner Bros. and Time magazine.

AOL Probes Possible Revenue Misstatement

The SEC also has launched an inquiry into the company's accounting practices, and AOL Time Warner has found itself the defendant in a federal lawsuit. AOL head Bob Pittman left amid reports of the company's poor financials, and former USA Interactive executive Jon Miller has been hired to take his place.

AOL Slapped with Shareholder Lawsuit

Distressed financials and the departure of AOL head Bob Pittman, followed by the hiring of former USA Interactive executive Jon Miller to replace him, have left the company on unsure footing ...

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