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CRM powerhouse Salesforce joined the ranks of Google and Microsoft Tuesday when it announced its own generative AI technology to deliver personalized content across every sales, service, marketing, commerce, and IT interaction in every Salesforce cloud
What looks like "bossism" or a perverse crackdown by tech management to put employees in their place is more likely a pull-back from over-hiring at the start of the pandemic
King of the Curve combines gamification and social strategies to assist science students in scoring better on med school entrance exams and related challenges
A gang of big banks, including Wells Fargo, Bank of America, and JPMorgan Chase, are reportedly preparing to launch a digital wallet product to compete with those offered by tech heavyweights Apple, Google, and PayPal
Many workers and managers in the United States and the United Kingdom place a higher value on trust in the workplace over financial compensation, according to new research released Tuesday. A survey of 500 workers and managers in the U.S. and U.K. conducted by Osterman Research for cybersecurity fir...
Metaverse constructors are still figuring out how to detect who is visiting virtual stores, where and when they visit, how and for how long they interact with products, and why they engage with specific content
The law aims to protect Americans by blocking and prohibiting all transactions from any social media company in, or under the influence of, China, Russia, and several other foreign countries of concern
Worker unrest at the Zhengzhou Foxconn factory could result in a production shortfall of six million iPhones, just as the holiday season is about to enter the home stretch
Mozilla believes the high-tech industry has lost its soul by putting profits ahead of people and is going to try and do something about it. It has announced Mozilla Ventures, a US$35 million venture capital fund to finance early-stage startups producing products and technologies that advance values ...
In the coming year, lawmakers will be paying increased attention to workplace monitoring, and whistleblowers may also be demanding monitoring information to support complaints about labor law violations, according to the predictions put together by 10 Forrester analysts
I bought Lenovo’s Chromebook Duet 5 for an attractive price from a major national electronics store. In hindsight, that was a purchase I wish I could undo
Having trouble understanding that person at the end of the support line you’ve called to get some customer service? A Silicon Valley company wants to make those kinds of problems a thing of the past
Canonical and Microsoft reached a new agreement to make their two cloud platforms play nicer together. Meanwhile, Microsoft apologized to open-source software devs. But no apology was rendered for BitLocker locking out Linux users. Get caught up on the latest OSS news
The Handwrytten app is part of an automated CRM tool that lets businesses — and individuals with an entrepreneurial passion — integrate computerized automation with personalized handwritten notes to customers. The result is a novel approach to updating one of marketing’s best-known strategies ...
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