BlueLight CEO Steps Down

Capping a week of restructuring initiatives, BlueLight.com said Thursday that chief executive officer Mark H. Goldstein has stepped down from his post at the online affiliate of retail giant Kmart.

“The next chapter for BlueLight is about further optimizing Kmart economics, not focusing on independent innovation,” said Goldstein, who helped launch the retail giant’s online brand in December 1999. “As an entrepreneur at heart, I am moving forward to allow someone most skilled in the area to assume the leadership position.”

The announcement came one day after BlueLight said it was trimming its staff and shifting many of its merchandising and marketing functions to majority investor Kmart. On Tuesday, it was reported that Kmart was engaged in talks to purchase the 40 percent of BlueLight it does not already own.

According to BlueLight, Goldstein will now assume the role of “long-term Internet advisor” for Kmart. San Francisco, California-based BlueLight did not specify whether another executive had been chosen to fill the CEO position.

Building Blocks

Saying that he “couldn’t be more pleased” with the job Goldstein had done, BlueLight chairman of the board Randy Allen lauded the former CEO for garnering enough financial support to grow the startup into a solid business and establish Kmart’s “credibility” on the Internet.

Despite entering the e-commerce arena later than some of its competitors, BlueLight managed to leverage Kmart’s mass recognition to become a well-known Internet vendor under Goldstein’s watch.

Heavy Traffic

In December, Jupiter Media Metrix called the company one of the fastest growing online properties. A separate report issued by Nielsen//NetRatings at the same time also found that BlueLight ranked among the top 15 sites in terms of traffic during the holiday season.

More recently, BlueLight said it moved into second place behind Sears.com among the most trafficked mass merchandisers.

Luring Customers

In addition to luring consumers from advertisements in Kmart circulars, BlueLight acquired customers by offering free Internet access. The move was intended to lock users into spending more time at the e-tail site. Shoppers who purchase any item at BlueLight are given one month of free premium access.

In March, however, the company instituted a fee-based plan for consumers who use more than 12 hours per month, charging US$9.95 for 100 hours of service.

In its announcement Wednesday that it would rely more heavily on Kmart’s resources, BlueLight said it was hoping the strategic actions would improve the e-tailer’s overall efficiencies and speed its goal of running in the black.

3 Comments

  • Did we learn nothing from Rain Man???
    Kmart sucks, and they are being beaten into the ground because of it. Target, Fred Meyer, and Wal-Mart have everything I’m looking for, and cheaper, with better service, in a cleaner environment, with faster computers, more engaging employees, easier access shopping carts (that are bigger) with more parking. Done deal.
    I prefer local business Mom & Pop shops to any giant retailer, but Kmart’s days are numbered for a good reason. If it helps for reference, I AM in the Bay Area CA.

    • Hang in there Km art, America needs you, Walmart just dose not have the style and grace as Km art. Walmart has clothing laying in the floor, and sales people look like they would rather be boiled in oil. Targets is little ledge compared to Km arts Major Ledge status. Have faith in the people on this side of the world. Hold your head up, and keep reaching for the success.
      Darcus

  • Way to go Kmart, What a comeback.

    I remember when I was a small child; going into Kmart with my single mom and shopping in Kmart.

    All of a sudden a worker would come over the speaker and say “Attention Kmart Shopper”

    My heart would start to race, because I felt there was a real deal going on; 9 times out of 10 it was. Kmart has always offered more than just a carry-out bag, and even today, this still holds true.

    When I turned 17, I got a job at Kmart working after school, and my retail career started from there.

    Now at 38 yrs, I do technical support for kmart, and I love my job; I still get the chance to help someone every day. Thank you Kmart for holding true for the USA and its people.

    Darcus Scott

    [email protected]

Leave a Comment

Please sign in to post or reply to a comment. New users create a free account.

Related Stories

How often do you receive an email that you suspect is fraudulent?
Loading ... Loading ...

Technewsworld Channels