CRM solutions provider eShare Technologies (Nasdaq: ESHR) said Tuesday its first quarter sales dropped nearly $9 million from the first quarter of 1999, topping out at $20.4 million.
The Atlanta, Georgia-based company also said its net loss for the quarter narrowed to $822,000, compared with a net loss of $3.4 million in the first quarter of 1999.
eShare said its shift to Internet and voice-based software solutions has increased gross margins and is expected to drive sales for the rest of the year. It also said its call center business has returned to profitability.
eShare provides CRM solutions for over 2,200 businesses, including AOL, Lycos and 1-800-Flowers.