The market has declared CRM dead any number of times over the years. The most recent pronouncement came when iconic Siebel was purchased by Oracle. If the market maker couldn't stay afloat, then what hope did other vendors have? To be sure, there is something to that doleful reasoning: Few expect th...
For companies with average revenues of $8.26 billion, the average IT budget hovers around $28.21 million, according to a Gantry Group survey. Given those numbers, small and medium-sized enterprises may wonder how they can compete in reliable and innovative information technology. But for a company w...
Just as technology has changed the landscape of corporate environments, it is predicted to transform how medicine is done, according to a recent survey. The 2004 Most Wired Survey and Benchmarking Study was conducted by Hospitals & Health Networks, a publication put out by the American Hospital ...
With facilities in 25 states and the District of Columbia, Beverly Enterprises is among the largest providers of eldercare in the U.S. Through its Beverly Healthcare division, it provides 367 skilled nursing homes and 19 assisted living facilities. Ninety of its facilities have Alzheimer's Disease c...
Wednesday's salesforce.com IPO offered a rare opportunity for smaller CRM companies to elbow their way into the media spotlight. Many of these competitors claimed that they were taking customers away from the now-public company's customer entourage. Although a salesforce.com spokesperson said that t...
About three weeks ago, Oracle issued a security alert describing multiple SQL injection vulnerabilities in its E-Business Suite 11i and Applications 11.0. The alert carried the company's highest severity rating, which it associates with a flaw that is "high risk and requires little specialized knowl...
As more consumers and businesses turn to the Internet not just for information, but as a way to run their daily errands, the need for more sophisticated customer service grows unabated. The old one-two punch of call-center representatives and an online Frequently Asked Questions (FAQ) page does not ...
It's an age-old slogan for companies: "We value your business." Thanks to customer relationship management (CRM) systems, many enterprises now can place a highly specific value on the worth of each customer's business. Like it or not, CRM systems allow companies to identify customer segments, or "ti...
CRM software revenues are expected to reach $30 billion in the next several years, according to research firm Cahners In-Stat. Even so, CRM implementation projects are often cited for high failure rates. To avoid losing customers, these projects need to succeed in more dimensions than just company m...
In creating a supply chain that serves a company's specific needs, it may seem as if hundreds of details must be examined to formulate an effective strategy. But in looking at nuances like transportation costs or the price of warehousing software, companies may be missing the big picture. There is n...
As part of cost-cutting measures, more companies are offshoring their tech-support divisions. Customers of companies like Hewlett-Packard, Microsoft, AOL and Dell regularly route their calls to overseas help desks, often located in India. Although training is available for these offshore personnel, ...
No matter how impressively a CRM or ERP application performs within a company, if it flunks with customers, it can become a staggeringly expensive piece of shelfware. To avoid this outcome, companies increasingly are purchasing software or services that monitor end-user interactions with application...
As e-commerce companies hammer out ways to fulfill customer orders with greater speed and accuracy, more and more of them are offering same-day shipping. For a small e-tailer that processes only a few orders per day, taking this step is usually not difficult. But at a large company that receives sc...
In late 2002, Microsoft rolled out the first version of its CRM software. In the intervening year, the company reports, more than 1,000 companies have purchased the product and praised its ease of use and painless integration. Not all companies are so enthusiastic, however. Some report software glit...
In today's business environment, most retail companies have an Internet presence, typically an e-commerce Web site where customers can buy products online. Considering the ubiquity of e-commerce, however, few companies seem to understand how to walk the fine line between enticing online customers to...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
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https://www.technewsworld.com/story/attacks-on-cloud-service-providers-down-25-during-first-4-months-of-2022-176678.html
Attacks on Cloud Service Providers Down 25% During First 4 Months of 2022
Canonical Lets Loose Ubuntu 22.04 LTS 'Jammy Jellyfish'
Low-Code Platforms Help Ease the Shadow IT Adversity Pain
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https://www.technewsworld.com/story/study-finds-sports-is-king-among-livestreamers-176771.html
Study Finds Sports Is King Among Livestreamers
New Cisco Conferencing Devices Designed To Heal Meeting Fatigue
Amazon Puts High-Tech Spin on Play Dates With Kiddie Video-Calling Device
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https://www.technewsworld.com/story/apple-shows-off-vast-upgrades-to-software-hardware-user-experiences-at-wwdc22-176822.html
Apple Shows Off Vast Upgrades to Software, Hardware, User Experiences at WWDC22
Microsoft's Innovative 4-Processor PC
Slipping Graphics Chip Prices Could Signal Coming End of Semiconductor Shortages
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https://www.technewsworld.com/story/ubuntu-core-22-release-addresses-challenges-of-iot-edge-computing-176583.html
Ubuntu Core 22 Release Addresses Challenges of IoT, Edge Computing
Titan Linux Beta Brings Simplicity, Finesse to KDE Remake
Don't Become a Fool in the IT Gold Rush
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https://www.technewsworld.com/story/digital-devices-of-corporate-brass-ripe-for-hacker-attacks-176860.html
Digital Devices of Corporate Brass Ripe for Hacker Attacks
Ransomware Greatest Risk to Supply Chain in Minds of IT Pros
New Software Vulnerability Zeroes In on Microsoft Programs
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https://www.technewsworld.com/story/data-observabilitys-big-challenge-build-trust-at-scale-176667.html
Data Observability's Big Challenge: Build Trust at Scale
The Business Case for Clean Data and Governance Planning
6 Critical Steps for Scaling Secure Universal Data Authorization
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https://www.technewsworld.com/story/cognitive-skills-for-engineering-success-176867.html
Cognitive Skills for Engineering Success
Apple and Microsoft Developers Conferences Exhibit Companies' Strengths, Weaknesses
New Linux Laptop Line Advances HP, System76 Open-Source Collaboration
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https://www.technewsworld.com/story/the-importance-of-the-metaverse-standards-forum-176868.html
The Importance of the Metaverse Standards Forum
Cryptocurrency Custody Concerns: Who Holds the Digital Storage Keys?
The 5 Coolest Things at Dell World Almost No One Saw
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https://www.technewsworld.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Natural Language Speaks Loudly About a Big Shift in AI
Appdome CEO on Mobile App Security: No Developer, No Code, No Problem
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https://www.technewsworld.com/story/nvidia-showcases-the-metaverse-future-at-gtc-87465.html
Nvidia Showcases the Metaverse Future at GTC
Play-To-Earn Gaming Faces Hurdles To Rapid Growth
The Coolest Stuff From CES 2022
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https://www.technewsworld.com/story/hackers-cast-linkedin-as-most-popular-phishing-spot-176643.html
Hackers Cast LinkedIn as Most-Popular Phishing Spot
Forrester Pegs B2B Fraud, Cyber Insurance Complacency as Top Threats in 2022
US Braces for Cyberwarfare Amid Fears of Russian Assault
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https://www.technewsworld.com/story/kyy-15-6-portable-monitor-packs-value-with-a-healthy-feature-set-176836.html
KYY 15.6" Portable Monitor Packs Value With a Healthy Feature Set
InnoView's 15.6" 4K Portable Panel Could Be the Ultimate Touchscreen Accessory
Intel Releases Arc, Now We Have a Three-Horse Race
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https://www.technewsworld.com/story/hack-your-metabolism-to-improve-health-with-the-lumen-smart-device-87350.html
Hack Your Metabolism To Improve Health With the Lumen Smart Device
Amazon Rolls Out Alexa for Senior Living and Healthcare Providers
Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep
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https://www.technewsworld.com/story/home-automation-faces-3-perpetual-problems-176684.html
Home Automation Faces 3 Perpetual Problems
How the War in Ukraine Is Changing the Technology Landscape
CES 2022 Predictions
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https://www.technewsworld.com/story/start-here-when-things-go-wrong-on-your-linux-system-176520.html
Start Here When Things Go Wrong on Your Linux System
Computers Use Processes, So Should You
NICE Platform Answers Call for Hyper-Personal CX Tools
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https://www.technewsworld.com/story/foundries-and-arduino-team-to-patch-iot-devices-87464.html
Foundries and Arduino Team To Patch IoT Devices
Remote Work Heightens Privacy and Security Anxiety Among Employees
Amazon Super Smart Fridge Is Reportedly in the Works
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https://www.technewsworld.com/story/lax-cyber-skills-dev-blind-spots-behind-organizations-appsec-breakdowns-176795.html
Lax Cyber Skills, Dev Blind Spots Behind Organizations' AppSec Breakdowns
Open Source Leaders Push WH for Security Action
Ukrainian IT Firm Counterattacks Russian War Lies
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CyberSec Firms Give Advice, Services To Quell Fallout From Malware Aimed at Ukraine
Russia-Linked Cyclops Blink Malware Identified as Potential Cyberwarfare Weapon
Ransomware-Related Data Leaks Jump 82% in 2021
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https://www.technewsworld.com/story/kids-screen-use-sees-fastest-rise-in-4-years-176735.html
Kids' Screen Use Sees Fastest Rise in 4 Years
What's in Store for Next-Gen Digital Wallets
Apple Privacy Rule Cost Tech Titans Estimated $9.85 Billion in Revenue
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https://www.technewsworld.com/story/linux-security-study-reveals-when-how-you-patch-matters-176517.html
Linux Security Study Reveals When, How You Patch Matters
New Breeze Theme Gives KDE Neon Release Lots of Sparkle
HP Chromebase Makes Chrome OS Desktops a Smart Choice
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https://www.technewsworld.com/story/pii-of-many-fortune-1000-execs-exposed-at-data-broker-sites-176668.html
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
US-Led Seizure of RaidForums May Defy Lasting Effect on Security
Atlas VPN Debuts MultiHop+ for Added Layer of Internet Privacy and Security
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https://www.technewsworld.com/story/rebuilding-ukraine-3d-printing-and-the-metaverse-could-help-create-the-cities-of-tomorrow-87455.html
Rebuilding Ukraine: 3D Printing and the Metaverse Could Help Create the Cities of Tomorrow
InnoView 15.8" Portable Display: More Screen Space for Small Devices
Desklab Portable Monitor: Ideal for Work, Play, Mobile Productivity
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https://www.technewsworld.com/story/report-finds-us-workers-lagging-in-digital-skills-87352.html
Report Finds US Workers Lagging in Digital Skills
Nvidia Launches Earth 2 and Goes to War Against Climate Change
The Challenge and Promise of Quantum Computing
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https://www.technewsworld.com/story/microsoft-bing-yandex-create-new-search-protocol-87311.html
Microsoft Bing, Yandex Create New Search Protocol
Botify SEO Platform Helps Brands Navigate Organic Search Rankings
Google Cloud Seeks To Cure Retailers' Search Woes, Help Compete With Amazon
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https://www.technewsworld.com/story/cyber-asset-management-overwhelming-it-security-teams-87457.html
Cyber Asset Management Overwhelming IT Security Teams
30 Years of Linux History Told via Distros
Stale Open Source Code Rampant in Commercial Software: Report
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https://www.technewsworld.com/story/apple-refreshes-iphone-se-ipad-air-debuts-studio-desktop-87442.html
Apple Refreshes iPhone SE, iPad Air, Debuts Studio Desktop
Tesla Smartphone Could Be a Game Changer
Snapdragon 8 Suggests the End of PCs and Smartphones as We Know Them
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https://www.technewsworld.com/story/big-tech-firms-move-to-squash-deceptive-info-on-ukraine-crisis-87434.html
Big Tech Firms Move To Squash Deceptive Info on Ukraine Crisis
Facebook Pushes Pause on Instagram for Kids
TikTok Tops YouTube in Watch Time Among Android Users
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https://www.technewsworld.com/story/why-commercial-space-travel-is-unlikely-to-scale-up-87415.html
Why Commercial Space Travel Is Unlikely To Scale Up
Kuo Predicts 'iPhone 13' Will Support Satellite Calls and Texting
30 Years Later, the Trajectory of Linux Is Star Bound
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https://www.technewsworld.com/story/marketers-beware-floridas-mini-tcpa-176642.html
Marketers: Beware Florida's Mini-TCPA
Gamifying EdTech Launches Learning to Loftier Levels
Nasuni Founder Andres Rodriguez: Object Storage Offers More Cloud Benefits, Lower Cost
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https://www.technewsworld.com/story/microsoft-finally-has-truly-competitive-alternatives-to-apple-products-87282.html
Microsoft Finally Has Truly Competitive Alternatives to Apple Products
New iPad Mini Stars at Apple Refresh Event
Chromebook Shipments Jump 75% YoY in Q2
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https://www.technewsworld.com/story/the-birth-of-googles-sentient-ai-and-the-problem-it-presents-176854.html
The Birth of Google's 'Sentient' AI and the Problem It Presents
Google Hasn't Started the Robocalypse Yet
With Sheryl Sandberg Gone, Does Meta Grow Up, or Die?
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https://www.technewsworld.com/story/new-eu-law-will-force-google-meta-others-to-expose-algorithms-176689.html
New EU Law Will Force Google, Meta, Others To Expose Algorithms
Pandemic, Compliance Driving Increased Privacy Spending
Report Argues Antitrust Bill Would Hurt Consumers, Stymie Innovation
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https://www.technewsworld.com/story/blackberry-and-preparing-for-the-software-defined-automobile-176776.html
BlackBerry and Preparing for the Software-Defined Automobile
Wing Picks DFW for First Commercial Drone Deliveries in Major US Metro Area
Advanced Sensor System May Open Door to Zero Death Driving
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https://www.technewsworld.com/story/a-step-into-metas-vr-meeting-world-horizon-workrooms-87448.html
A Step Into Meta's VR Meeting World, Horizon Workrooms
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Reality Check on the Virtual Universe: Metaverse or Metamess?
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https://www.technewsworld.com/story/apple-mr-specs-will-shun-metaverse-report-87385.html
Apple MR Specs Will Shun Metaverse: Report
Apple Wearables Holiday Sales Knock It Out of the Park
5 Terrific Tech Gift Ideas for Your Holiday Shopping List
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https://www.technewsworld.com/story/cybercriminals-employing-specialists-to-maximize-ill-gotten-gains-87200.html
Cybercriminals Employing Specialists To Maximize Ill-Gotten Gains
Encouraging Research Finds Brain Adjusts to 'Third Thumb'
E-Commerce Tending to Health and Wellness Needs
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