Remote work appears to be here to stay. More than 25 million work-from-home jobs could be created in non-technology industries in the coming years, according to a report from Upwork. Professional services are involved in essentially every part of the economy, which means that there is widespread potential for remote freelancing, even in companies where most people need to be in person every day...
More shoppers. Increased sales. Larger orders. This year's five-day stretch between Thanksgiving and Cyber Monday left echoing "cha-chings" ringing through the retail atmosphere. A record 190 million Americans shopped during Thanksgiving weekend, and they're not done yet. This will be the first year...
Chatbots have become an important part of the e-commerce shopping experience. They answer questions, provide information, and help customers along in their buying journey. Though they may never replace human beings entirely, they are central to many e-commerce-related interactions. "Chat apps are ef...
GoDaddy reportedly has admitted one of its employees handed out customer information to a scammer who carried out a scheme to obtain a prime Twitter account. Naoki Hiroshima this week detailed how the scammer was able to force him to hand over his prime Twitter account, @N. The scammer used social e...
Imagine that it's "show time" for your company's annual peak period of e-commerce traffic. If you've ever been an e-commerce manager for a toy company on Black Friday, a floral company the day before Mother's Day, or a sporting events ticketing company a month before the Super Bowl, then you can sur...
They are the bane of many consumers' existence, but the boon to many corporate executives' business plans: Speech recognition systems can make consumers' blood boil as they unsuccessfully try to respond to prompts, such as "Enter your account number," but the technology can also help executives redu...
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Discard in trash
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