After two days of consideration, Onyx Software rejected CDC's unsolicited offer to buy a majority stake in the company. "Onyx is not for sale, and we consider the matter closed now," Robert Craig, director of analyst and public relations, told CRM Buyer. On Wednesday, CDC, a Hong Kong-based company ...
Hong Kong-based CDC has made a bid for majority control of Onyx Software, after providing institutional shareholders with information on the proposed structure of the merger and the synergies it believes will result. CDC went public with its desire to make the acquisition late last year, after tryin...
Twelve months ago, CRM faced some resentment in many organizations, but as the year progressed it began proving its value. "2004 was mainly a year of validating that CRM works, rather than [focusing] on major new functionality. A lot of companies focused on governance and integration, making what th...
"Flexibility" is the key word Onyx director of corporate marketing Patrick Angelel uses to describe the strategy behind his company's CRMExpress, which packages Onyx Enterprise CRM software licenses and implementation services for a single fixed fee. The goal is to provide easy entry into the CRM wo...
Onyx' new Portable CRM family of mobile applications for the mid-market is designed to allow field employees to access the specific information they need on any given day or business trip. Using the new suite, which features a light-footprint architecture, mobile professionals can access Onyx Enterp...
The ASP model of software delivery is riding on a strong second wind. Pure online application service providers, especially in the CRM space, are doing very well. And a growing number of software vendors -- Onyx, Blue Martini, Pivotal and Microsoft, to name just a few -- are hosting their products t...
Oncontact Software's client-management software (CMS) offering, tailored for the mid-market, promises comprehensive functionality in a simple package. The software features advanced analytics for campaign and marketing management as well as account management, out-of-the-box call-center integration,...
ChannelWave 5 focuses on the action in the middle by providing Web-based CRM and partner relationship management (PRM) technology for organizations that sell through such intermediaries as alliance partners, value-added resellers, systems integrators, and agents and brokers. The end-to-end offering ...
Onyx this month announced the general availability of its next-generation customer and partner portals, which -- in conjunction with the company's employee portal -- are designed to fully mirror customer interactions. The three portals comprise Onyx Enterprise CRM 4.0, a Web services offering that i...
Over the past year, Salesforce.com has launched a number of products, including applications for both the high and low end of the CRM market, and offline and mobile editions. Early next year, the company will roll out a billing product that will include contract management and order management featu...
As the contact center grows increasingly important to the enterprise, PeopleSoft is aggressively entering the field with PeopleSoft Support, a full-bodied application -- based on acquired technology -- that can be rolled into PeopleSoft 8. The application is intended not only to give a company the...
Expect an unprecedented tsunami of excitement.
Look for a bigger surge of enthusiasm compared to recent Apple events.
Anticipate the typical level of interest sparked by a wave of Apple news.
With only a mild ripple of interest.
WWDC, yawn.
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Cyber Chiefs Brace for Major Attacks in Next 12 Months
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