After years of relying mainly on its own Web site as an online sales vehicle for its airfares, discount carrier JetBlue changed course Monday, striking deals to allow third-party travel sites sell tickets for its flights. JetBlue announced distribution deals with Travelocity, Orbitz, Expedia and Pri...
The newly released American Customer Satisfaction Index provides fresh data illustrating consumers' growing love affair with e-commerce. The e-commerce industry registered a score of 80 on ACSI's 100-point scale -- less than a percentage point away from its all-time high score of 80.8 in 2003, accor...
Priceline, Travelocity and Cingular have settled a lawsuit over their secret use of adware Internet software programs as marketing tools filed by New York State Attorney General Andrew Cuomo. As part of the settlement, Priceline, Travelocity and Cingular agreed to pay $35,000, $30,000 and $35,000, r...
There are pundits who say loyalty was stillborn on the Internet, but Keynote Systems isn't one of them. The San Mateo, Calif., provider of on-demand test and measurement products for gauging mobile and online performance reports that loyalty to big Net brands solidified last year, as did those brand...
Citing strong interest from multiple potential buyers, Cendant said Monday it is now considering selling its travel services division, which includes the Orbitz and CheapTickets Web sites. The sale of the unit is being mulled along with a previously announced plan to spin off several of its business...
Online retailers and service providers improved their customer satisfaction ratings during 2005 and Web-based retailers continued to do a better job of making buyers happy than their off-line counterparts, according to a new report. The annual American Customer Satisfaction Index E-Commerce Report c...
A "perfect storm" of forces is converging that will lead open source to dominate the information technology systems of the travel industry by 2007, according to Marc Fleury, founder, chairman and chief executive officer of JBoss, headquartered in Atlanta. Fleury said that these forces include the in...
In a move to distinguish itself from its successful travel properties in an increasingly competitive landscape, IAC/InterActiveCorp. will spin off Expedia and its other related travel Web sites next year as a separate publicly traded company, company officials said. "We believe greater value can be ...
Hoping to grab a piece of a business that combines two of the hottest Web sectors -- travel and search -- America Online has purchased a stake in a startup software company already backed by the founders of Expedia, Travelocity and Orbitz. AOL made an undisclosed investment in Kayak Software as part...
Even as AOL faces intense scrutiny surrounding an ongoing SEC investigation into possible revenue misstatements, the company is moving ahead with marketing initiatives designed to appeal to its members and partner retailers. One such event, a one-day sale April 16th that highlighted some of the ISP'...
Some of the biggest names in technology -- including Amazon, Google and Yahoo! -- share something in common: At least at first, they grew to become household names with little, if any, help from traditional advertising. Instead, they used word-of-mouth, publicity and other relatively low-cost approa...
With the stock market wobbling unsteadily toward the 2002 finish line, producing gains that are modest at best and nonexistent at worst, good investments are few and far between. Even so, a few savvy investors have found high performers amid the carnage. For example, those who invested in Amazon.com...
Kids and teenagers made up nearly 20 percent of the overall online population in the month of July, highlighting the group's growing importance for Internet commerce and marketing, according to a report from Nielsen//NetRatings. The research firm said that about 20 million of the 100 million peop...
The war of words over travel site Orbitz has reached the White House. Several Orbitz competitors, including Travelocity parent Sabre Holdings and Expedia.com, recently sent representatives to a White House meeting, at which they made their case for stepping up reviews -- already under way by the ...
Expedia saw revenues climb sharply and income nearly double during the second quarter, a performance that -- at least temporarily -- might allay fears about slowing growth in the online travel space. Expedia said it saw growth on all fronts as gross bookings rose 66 percent to $1.33 billion, reve...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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EdTech Developer’s Study Game Approach Aces Med School Testing Curve
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Mac Mini, MacBook Pro Refreshed With Latest Apple Silicon
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How To Run a Full Linux Desktop on a Chromebook
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Linux Malware Rates Rise to Record Levels Amid Hacker Inconsistency
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Proposed US Law Seeks To Silence TikTok’s Data Flow to China
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2023: Year of the Software Developer
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Aptera Solar-Powered Vehicle Set To Roll in 2023, Lightyear Puts Brakes on $250K SPEV
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B2B Funding Firms Banking on Embedded Finance
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Dissecting the Pre-CES Wave of PC and Chip Vendor Competition
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The Year Ahead in Cybersecurity: More Bots, More Money, Scarce Talent
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HP Unveils New Hybrid Gear for Remote Workforce Productivity
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Report Calls for Crackdown on Advertising by Digital Pill Mills
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CES 2023 and the Smart Energy Letdown
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How To Configure Windows To Auto Restart After a Power Failure
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Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
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IT Execs Share Strategies for Managing Digital and Cyber Trends in 2023
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Holiday Season Sees Onslaught of Ransomware, DDoS Attacks
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Big Banks and Big Tech Set To Square Off Over Digital Wallets
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Is a Mac Your Next Windows PC?
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Mozilla Releases Gift Guide With Privacy in Mind
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InnoView 27″ Monitor Improves the Computing Picture
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Research Finds Potential Benefits for Pre-Teen Video Game Players
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Upstart Search Engine Andi Delivers Answers, Not Lists
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AMD vs. Intel: Suddenly the Desktop PC Is in Play
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Tech Industry Trends and Predictions for 2023
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Social Media Account Hijacking Jumps 1,000% in Last 12 Months: Report
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DARPA Moves Forward With Project To Revolutionize Satellite Communication
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Gift Ideas That Will Have Recipients Thinking Fondly of You
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Color, Android Apps Change the Game for E-Paper Tablets
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Standout Tech Products of 2022
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