Three key aspects of the resourcing paradigm will undergo a change with E2.0: resource geographic spread; team constitution; and skillsets required. With the availability of collaboration media and their ease of access, customer groups and IT support/delivery groups will operate out of their own loc...
Processes are the lifeblood of the global delivery model and the links that strongly hold together various entities to make the GDM work. Enterprise-level IT implementations owe their success largely to efficient, standardized processes, which are in turn constantly fine-tuned. The key challenge for...
The current Global Delivery Model is a mature and highly successful mechanism that has been empowering numerous organizations worldwide to implement value-based, cost-effective IT solutions over the past two decades. The GDM involves a geographically spread team of client and vendor personnel who ar...