Articles by Jack M.Germain

Results 701-720 of 2148 for Jack M.germain

Consumers of All Ages Still Struggle on E-Commerce Sites

Online shoppers face myriad basic obstacles, including not being able to complete a purchase transaction A survey by customer engagement firm goMoxie shows that consumers struggle to complete basic tasks on retail websites. Most are more likely to abandon the experience or switch to a competitor rather than seek assistance....

Many Shoppers Now Want Zero In-Store Human Interaction

The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interactionless in-store shopping that resembles an e-commerce experience. But these redesigns are not for all shoppers. Some prefer no brick-and-mortar shopping at all That consumer reaction is pushing ...

Chat Commerce Driving Higher Revenue, Better CX

More consumers are shopping via phones and other mobile devices, and companies that use chat with commerce are reaping rewards while improving the customer experience New commerce research reveals that at least two-thirds of firms using chat apps such as WhatsApp and WeChat see greater commerce gains than competitors that do not. These gains includ...

Email Still Sells for Digital Marketers

Partly as a result of the continuing pandemic's hit on retail sales, email is proving to be a vital marketing tool -- with social media a close second The "2020 State of Email, Fall Edition" report from email marketing firm Litmus found that 77 percent of marketers said email is one of their two most effective marketing channels. Additionally, 78 p...

Open Source Groups Merge for Better High-Tech Traction

The Linux Foundation is doubling down on open-source collaboration to drive more innovation in technology that uses artificial intelligence (AI), machine learning (ML), and deep learning (DL). The LF AI Foundation and ODPi merged on Oct. 25 to form the LF AI & Data Foundation This new organization, under the auspices of the LF, will build and suppo...

PRODUCT REVIEW

High-Tech Workouts With Activ5: No Gym, No Problem

The Activ5 fitness system by Activbody could be a perfect solution for digital-based exercising. This Bluetooth-enabled portable workout and strength training device for men and women coaches users through five-minute full body workouts and measures data such as strength, precision, and other personal metrics No sweat and no gym required. That phra...

Skills Shortage Rains on Cloud Advances

A Cloud Guru (ACG) in September released the "State of Cloud Learning" report which shows that cloud expertise, measured via certifications and hands-on proficiency, is growing in value for both companies and the individuals who work for them. ACG analyzed cloud learning priorities among enterprise teams and individual learners. The report found w...

AI's Potential to Manage the Supply Chain

Artificial intelligence has made noticeable changes to technologies around the world. Perhaps AI's most notable potential, however, is its role in the supply chain industry. AI has changed the supply chain process from reactive to proactive, which creates a larger change in how data-driven processes will operate in the future. The true role of AI ...

Open Source Jobs Report Shows More Openings, Fewer Takers

The Linux Foundation and learning platform edX on Monday released the latest open source jobs report which updates technology hiring since the last report two years ago. The research shows that, despite the pandemic, demand for open source technology skills continues to be strong. The 2020 Open Source Jobs Report reveals a spike in demand for DevO...

EXCLUSIVE INTERVIEW

AvidXchange SVP Heather Caudill on the Quest to Ensure Customer Loyalty

With the shift to remote everything in the continuing wake of the pandemic, businesses must refocus on the essential question: what makes a customer loyal? Many organizations continue to push for client loyalty and success by adequately adapting to meet their needs while working in remote environments. Others cling to outdated methods and flounder....

Manifesto Hatched to Close Gap Between Business and IT

The BizOps Coalition hopes to bridge the gap between technology investments and business outcomes through an effort called the BizOps Manifesto, which offers numerous guiding principles to help organizations achieve business outcomes based on trust, confidence, and collaboration The group published the document on its website Oct. 13 as a framework...

Open Source Defies Conflicts of Interest: Red Hat Tells All

Red Hat, a major provider of open source solutions, has never had a comprehensive document guiding associate participation in open source projects, until now. In an ongoing oversight, the company had only a few related processes written down. Much of how the company and its workers interacted with open source contribution was known only in long-st...

Rural America Is the Next E-Commerce Frontier

Amazon reported recently that online grocery sales tripled during the pandemic. The company also saw a 160 percent increase in delivery capacity and tripled the number of Whole Foods pickup spots This is all great news if you live in a city with Whole Foods or where grocery delivery services are easily accessible. But if your food and home supplies...

The Strive to Survive a COVID-19 Holiday Shopping Season

The upcoming holiday season is looking a lot different than anyone would have suspected this time last year, as a result of the continuing pandemic. Holiday shoppers are forced to shift their buying habits, and merchants continue to struggle to find new processes to meet consumer whims Much is up in the air, from the fate of USPS, to travel plans, ...

LINUX PICKS AND PANS

Newest RoboLinux 11 Update Goes Far Beyond Typical Linux

RoboLinux is one of the most advanced desktop Linux distributions you can find. The latest release is even better, making it potentially THE best Linux variety available today for desktop users The Oct. 9 release of RoboLinux 11.13 is an upgraded build of the project's Ubuntu-based distribution. But wait, there is a whole lot more to RoboLinux than...

Open Source Processes Driving Software-Defined Everything

The Linux Foundation (LF) has been quietly nudging an industrial revolution. It is instigating a unique change towards software-defined everything that represents a fundamental shift for vertical industries LF on Sept. 24 published an extensive report on how software-defined everything and open-source software is digitally transforming essential ve...

Zoom's Got Game for Poker Players

Mandatory stay-at-home restrictions and bans on small-group gatherings indoors are easing in some locales, but social distancing and face coverings are still a reality that makes card playing among friends a bit risky Welcome to the new phenomenon of playing Zoom poker. It is a novel idea that is catching on as the pandemic continues....

Amazon, Microsoft Commit to New Linux Foundation Climate Finance Foundation

The Linux Foundation (LF) is deploying an old adage to get stuff done: follow the money. In this case it is to battle climate change LF last month announced its intent to form the Linux Foundation Climate Finance Foundation (LFCF), which will empower investors, banks, insurers, companies, governments, NGOs, and academia with AI-enhanced open-source...

Supply and Demand: A Moving Target for E-Tail Marketers

Marketers estimate that 61 percent of students started the new school year where they ended last school year -- remotely. So why are retailers still featuring traditional school supplies online, offering discounts and promotions retroactively, rather than using real-time data to inform decisions? That school advertising example seems out of joint i...

STARTUP TO WATCH

New Service Relays Customer Texts to In-Store Phone Lines

Toronto-based telecom company Unite Communications in July launched a subsidiary company called TextMeAnywhere to help retailers manage customer curbside pickup and other customer contact services during COVID-19 and beyond The new service uses a proprietary web application that transforms a business landline, VoIP, or toll-free number into a texta...

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