Articles by Jack M. Germain

In 2024, open-source technology will face increased scrutiny as its prolific use, including in proprietary coding, raises the need for pervasive security screening Open-source libraries, valued by developers for their ease of integration and extensive functionalities, pose significant security risks. According to Chad Loeven, VP of business develop...

Artificial intelligence took business and industry by storm for much of 2023. Its rapid growth dominated marketing headlines and showed no signs of falling out of favor as a multifaceted tool for productivity and automation in the workplace However, not all marketers fully embrace AI's adoption as a retail tool and solution to improving the ever-ch...

The SevaCare Blood Pressure Arm Cuff Monitor by Monoprice provides more than what you might expect with a typical home health care product. Its price makes keeping regular tabs on your heart health affordable and efficient You might have a smartwatch that checks your blood pressure and pulse rate. Maybe you prefer a pocket-portable wrist blood pres...

Like everything else in technology, the world of developers was turned upside down by AI in 2023. In a tech landscape brimming with anticipation, 2024 promises a paradigm shift for developers worldwide Another unpleasant hallmark of 2023 is its reputation for human error in costly security breaches. Verizon’s 2023 Data Breach Investigations Repor...

Dysolve, the first artificial intelligence-powered platform for dissolving dyslexia and associated learning disabilities, is paving the way for a new treatment approach Dyslexia is a neurodevelopmental learning disorder that makes it challenging for children and adults to read, write, and spell. The condition affects one out of every five people an...

The arrival of 2024 will not find the same old e-commerce environment of prior years. Changes in economic conditions, marketing strategies, and a host of new retail challenges are forcing innovative solutions to solve fresh e-commerce issues Aging technology will be a problem for retailers who cling to existing marketing and business conveniences.

The next big thing for CRM innovation is an infusion of artificial intelligence to make it a customer personal assistant tool that makes difficult tasks more manageable for customer service agents to meet sales, marketing, and customer service needs That recognition surfaced in a SugarCRM survey released in September that revealed that 60% of more ...

LinDoz, a sidelined MakuluLinux distro that made an ideal Windows-to-Linux crossover, welcomes the new year with artificial intelligence and virtual camera powers I spent the last few weeks working with a pre-final release version of this returned-from-the-shelf distro. The developer sent me an even more awesome final version just days before the n...

Over the past decade, customer success has evolved from a standalone business unit focused on helping companies avoid churn and down-sell to its role today as a key business strategy for driving more efficient revenue growth As we enter the new year, the integration of artificial intelligence is rapidly enhancing the capabilities of CRM platforms, ...

As the new year rings in, e-commerce merchants and marketers are bracing for escalating threats posed by customer dishonesty and insider misconduct This trend is exacerbated by the economic downturn, which has tightened cybersecurity budgets, making the marketplace more vulnerable to attacks, including those from politically motivated, highly skill...

A scant three years ago, I wrote a tech trends article for TechNewsWorld with a headline that posed an insightful question in anticipation of the new year. I asked, "Is this the year cyberattacks force privacy laws to grow some teeth?" As it turned out, it wasn't. Fast forwarding to the start of 2024, the same question goes begging for an affirmati...

Generation Z consumers are joining the workforce in significant numbers with the potential for more purchasing power, making them the future of fintech within e-commerce. To bolster this newfound status, Gen Z consumers are most receptive to trying new payment technologies, helping to drive the digital payment industry forward In order to cash in o...

Kumander Linux is a refreshing blend of Debian 11.3 running the Xfce desktop redesigned with the look and feel of Windows 7 Numerous popular Linux distros already brand themselves as Windows-centric saviors wrapped into a Linux operating system flavor. These include distributions such as Zorin OS, Linux FX, Kubuntu, Solus, and Linux Mint....

With the rise in popularity of artificial intelligence, C-level bosses are pressuring managers to utilize AI and machine learning. The fallout is causing problems as mid-level execs struggle to find ways to meet the demand for next-generation AI solutions As a result, a growing number of unprepared businesses are lagging behind. At stake is the neg...

The Monoprice 27" CrystalPro 4K Ultra High Definition (UHD) Productivity Monitor is a thin beveled screen with a height, tilt, and swivel adjustable screen that easily rotates between horizontal and vertical orientations ...

Online shopping is still experiencing growing pains as more consumers shift away from the limitations and challenges of in-store shopping, which has been exacerbated by recent supply chain issues, toward the convenience and on-demand nature of digital marketplaces In the wake of this continuing process, online vendors keep hearing from consumers ab...

Digital missteps continue to short-circuit corporate efforts to make artificial intelligence smart enough for consumers to become more satisfied with their customer experience (CX) However, the disconnect with customers makes CRM software with AI features more expensive for organizations to develop and maintain. While companies invest in AI, consum...

Buying a new computer can be a daunting task. The process involves numerous hidden factors that vary depending on your tech skill level, intended uses, and personal or business budget. One size does not serve all buying circumstances Product research on the type of computer must go hand-in-hand to make a successful purchase decision. Otherwise, you...

Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying inflated prices or using bots themselves Nearly half of the respondents to a buying trend survey conducted by Osterman Research for bot detection and...

A seldom-considered computing safety feature has nothing to do with protecting your data or preventing online identity theft. Rather, it focuses on providing visual clarity and reducing eye strain Gunnar Optiks released its new Tallac blue-light-blocking computer glasses in September that do just that. This new line enhances the company's specializ...