Articles by Jack M. Germain

Results 161-180 of 2147 for Jack M. Germain

DXL Big + Tall Dresses Up Personalization With Bluecore AI

Consolidating multiple marketing technologies onto a single platform can enhance personalization at scale and better meet customer needs. That’s the strategy behind Destination XL Group's (DXL) latest move. The big and tall men's clothing retailer, which operates 300 U.S. stores, an e-commerce site, and a mobile app, has partnered with Bluecore to refine its CRM approach...

The Future of AI in Retail: Smarter Merchandising, Better CX

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product discovery, and drive customer engagement Retailers now have unpreceden...

AI in 2025: Generative Tech, Robots, and Emerging Risks

The past year saw artificial intelligence (AI) push the boundaries of what’s possible, with industries racing to integrate its capabilities to boost productivity and automate complex tasks In 2024, AI advancements accelerated at a pace outstripping previous high-tech innovations, setting the stage for even greater disruption ahead. But with this ...

Video’s Growing Role in Customer Engagement

Video remains a dominant force in consumer engagement, solidifying its role as an essential tool for brand storytelling. From short-form social clips to immersive long-form content, video shapes how brands connect with audiences across generations Marketing surveys highlight video’s growing influence, with platforms like TikTok inspiring 55% of c...

30 Lines of Code Could Cut Data Center Power Use by 30%

Researchers at the University of Waterloo's Cheriton School of Computer Science in Canada found that modifying just 30 lines of code in the Linux kernel could cut data center energy consumption by 30% to 45% Linux dominates data centers, where energy use is a growing concern. A more efficient Linux kernel could also lower operating costs for resear...

E-COMMERCE TRENDS

E-Commerce 2025: Tackling Cyberthreats, AI, and Personalization

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At the same time, businesses must refine their strategies to reach less mature markets with distinct consumer preferences and infrastructure limitations Te...

Open Source's Complexities in 2025: From Sustainability to Security

In 2025, open-source technology will navigate growing challenges, from security and sustainability to funding. New AI projects may offer solutions, but uncertainty remains However, the open-source nature of AI development will continue to fuel concerns about its ethical and social implications, including the potential for misuse. Open-source AI mod...

The Cashless Economy: Open Banking and Remote Payments in 2025

Businesses and consumers are increasingly transitioning to cashless or cash-light transactions, driven by the growing adoption of remote and online payment solutions According to American Bankers Association (ABA) research released in November 2024, 55% of bank customers now use apps on phones or other mobile devices as their top option for managin...

AI-Powered CX Advancements Redefine CRM in 2025

CRM trends in 2025 will rely on artificial intelligence (AI) to move beyond hype and reshape customer relationships and experiences like never before. With innovations such as conversational AI and emotionally intelligent bots, businesses must prepare for a transformation that combines empathy and efficiency The new year kicks off with a changing c...

This Digital Nomad Built a Global Supply Chain Business

Building a business from a bedroom, home office, or garage is not uncommon. Succeeding in seeding a startup organization while constantly on the move is quite a bit more challenging Lansil Global founder and CEO Alan Coughlan built his multi-million dollar end-to-end supply chain service business from a backpack as a digital nomad, a person who tra...

PRODUCT PROFILE

Generative AI Ads Open New Doors for Brand Engagement

Consumers unhappy with non-human customer support responses may soon experience a more inviting online ad experience that enables real-time conversations within the ad space GMS, an AI-driven communications solutions company for global enterprises and mobile network operators (MNOs), launched Generative Response Ads in November. This innovative dig...

Windows 10 Countdown: Make the Switch to Linux for a Fresh Start

Linux desktop developers may see an increase in adoption in 2025 despite the lack of commercial marketing strategies hawking the benefits of running Linux on consumer computers The arrival of the New Year brings a crucial decision for millions of computer users worldwide. In just 10 months, Microsoft will end support for Windows 10, leaving users w...

Tech Advancements Reshaping Cash-Rewards Platforms for Customer Loyalty

Technology is invigorating the cash-rewards marketplace, reshaping retail platforms by streamlining processes, enhancing user experiences, and increasing transparency Cash-rewards platforms are seeing rapid growth that retail experts expect to continue well into the New Year. They project user increases and transaction volumes will grow at a compou...

Sales Forecasting and CRM Need AI With Human Input

Marketers must avoid or remove sales pipeline challenges to optimize sales performance and revenue generation. These involve lead generation issues, conversion difficulties, sales cycle delays, and customer retention hurdles One way to do this is by implementing systematic approaches such as data-driven lead generation and scoring. Other solutions ...

EXCLUSIVE INTERVIEW

Building Smarter Tech Stacks With MACH Architecture

Building a company's tech stack on MACH principles will enhance the e-commerce experience and set companies up for success MACH -- an acronym for Microservices, API-first, Cloud-native SaaS, and Headless architecture -- is a fundamental concept for modern organizations' digital strategy. With it, every component is pluggable, scalable, replaceable,...

Preventing Critical Server Security Issues With Linux Live Patching

Enterprise Linux users face growing risks from software vulnerabilities, especially given their widespread reliance on open-source code in Linux applications and commercial software Live kernel patching minimizes the need for organizations to take down servers, reboot systems, or schedule disruptive maintenance windows. While these challenges are s...

Gelato On-Demand Print Production Skirts Supply Chain Challenges

The future of cross-border e-commerce hinges on local, on-demand production to meet evolving demands from lawmakers, regulators, consumers, and businesses. This approach aims to alleviate supply chain stress while advancing sustainability efforts Supply chains remain fragile, facing persistent challenges like global conflict, trade barriers, and ex...

Redefining Open Source To Make AI Fit Sparks Unsettled Debate

Some software developers disagree with the open-source community on licensing and compliance issues, arguing that the community needs to redefine what constitutes free open-source code The term "open washing" has emerged, referring to what some industry experts claim is the practice of AI companies misusing the "open source" label. As the artificia...

Leveraging AI To Drive CRM Excellence and Customer Engagement

AI-enabled enrichment is transforming CRM by automating tasks and personalizing interactions. By analyzing customer data, AI enables CRM systems to deliver more targeted and relevant communications, driving stronger engagement As businesses look for more efficient ways to connect with customers, the demand for AI-powered CRM solutions is accelerati...

VENDOR PROFILE

Nimble CRM: Tools for Relationship-Centered Growth

Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations rather than just sales In September, the platform introduced a major upgrade with email sequence automation, advancing its mission to drive organizational growth....

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