While enhancing CX capabilities brings much-anticipated solutions for marketers and retailers, unchecked generative AI poses a threat to brand reputations, experts caution. Present and future use cases are not only fascinating but can truly help deliver promises to customers, according to Harry Foll...
The first beta release of MakuluLinux Max puts artificial intelligence inside everyday desktop usage. Max's AI entity Electra could well be the start of a new type of innovation adopted by other distribution developers. It raises the bar on what Linux users should expect from their computing platfor...
As global economic uncertainty impacts tech hiring strategies, upskilling emerges as a critical response. Training and certifications become essential, eclipsing traditional hiring practices in the quest for qualified tech talent.
One AI CEO Amit Ben said, "It's like having an additional 1,000 relentless, diligent employees on your team, analyzing every customer interaction 24/7, at a fraction of the cost."
TechNewsWorld spoke with Signify Health CTO Josh Builder about the role technology can play in dispensing health care better.
Canonical has expanded its OpenStack offering to small-scale cloud environments with its new project Sunbeam and product MicroStack, lowering barriers to open-source cloud adoption for organizations with legacy IT estates.
Contrary to public opinion, ChatGPT doesn't render other AI forms redundant but complements them, enhancing customer engagement and product discovery, according to Eli Finkelshteyn, CEO of Constructor.
NumberEight and Odeeo have partnered to launch Women Don't Play, a platform aimed at boosting the visibility and prominence of women in the tech, gaming, and advertising sectors.
A mobile wallet is an obvious answer for brands who want to seamlessly enroll, engage, and retain loyalty members, with 79% of U.S. consumers in a recent study saying they are more likely to join a loyalty program that does not require carrying a physical card.
The Poly Voyager 60 Series Earbuds offer an unparalleled audio experience that is ideal for enterprise and remote workers, as well as for personal entertainment use.
The U.S. Department of Justice has another feather in its cyberwarfare cap after taking down the cybercrime network of Turla, a criminal gang linked to Russia called one of the world's most sophisticated cyber-espionage groups.
Some industry researchers suggest that hiring cybersecurity talent from non-traditional backgrounds, like bartenders or schoolteachers, is an ideal outside-the-box solution.
This latest release is significant for enterprise users and consumers alike. For enterprises, it steps up deployment and customization at scale, and for consumers, it provides a desktop option missing from Ubuntu's collection -- Cinnamon.
New cyber research connects the infamous North Korea-aligned Lazarus Group behind the Linux malware attack called Operation DreamJob to the 3CX supply-chain attack.
Whether Walmart succeeds in winning over its customers could directly impact other retailers to follow suit. Either way, a key factor is collecting their insights.
We spoke with Rootstrap co-founder and machine learning expert Anthony Figueroa about the issues surrounding the need for developer controls of machine learning and the potential need for government regulation of artificial intelligence.
With a deep understanding of an organization and how the individuals within it interact with their inbox, AI can determine for every email whether it is suspicious and should be actioned or if it is legitimate and should remain untouched.
Dubbed pet tech, pet industry developers use the technology to improve the health, well-being, and overall quality of pets' lives. Apparently, they also use it as a source of data acquisition that puts users' security at risk.
The telehealth age of medical care is gaining momentum even as online medical services strive to overcome barriers to expanded services. Patients applaud the quick solutions that keep them out of time-consuming and costly in-person doctor appointments and pharmacies.
Online therapy is a booming industry, and now AI-powered chatbots are starting to roll into the territory. The arrival of ChatGPT and its enhanced language ability to deal with human interaction might soon be a revolutionary alternative to divulging your darkest mental health issues to a human thera...