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The Emerging Real-Time Business Traveler Market Takes Flight

The Federal Communications Commission last week voted to reconsider the ban on mobile phone calls during airplane flights, unleashing a collective cry of angst from travelers not wishing to be forced to listen to the tedious conversations of neighboring passengers ...

AmazonFresh Grocery Trucks Hit Streets of San Francisco

Amazon on Wednesday announced the expansion of its experimental grocery delivery service to San Francisco. It launched AmazonFresh in 2007 as a test in one Seattle neighborhood, gradually expanding into more ZIP codes in that area. This summer, it made its debut in parts of Los Angeles. ...

Banks Get a Little Less Hate in Latest Satisfaction Rankings

Consumers seem to be softening their hate-hate relationship with the banking industry, according to a new report released Tuesday by the American Customer Satisfaction Index ...

Snapchat Wants to Make Ousted Cofounder Shut Up

Attorneys for Snapchat executives Evan Spiegel and Robert Murphy have applied to the California court for a restraining order and order to show cause against cofounder Reggie Brown, who is currently in litigation with the company over his ouster ...

Email Marketing for the Holidays, Part 1: Making the Right Mobile Impression ...

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Moxie Stitches Together Social Enterprise Options

Moxie Software, a provider of enterprise social software, has updated its Spaces by Moxie suite of applications with new features in its Chat Spaces, Email Spaces and Knowledge Spaces modules. ...

Cyber Shoppers Beware! Those Juicy Deals May Be Hot Air

This Cyber Monday, retailers of every stripe ran countless ads proclaiming the big shopping day's special deals -- including this one: A Nikon D3200 Two Lens Zoom Kit, originally priced at US$799.95, marked down to $499.95. ...

The Healing Begins for Healthcare.gov

The troubled Healthcare.gov website seems to have found its sea legs at last ...

Supreme Court Passes on E-Commerce Tax Case

The U.S. Supreme Court on Monday announced it would not hear an appeal by Amazon and Overstock.com challenging a New York law that requires e-commerce companies to collect taxes from shoppers in the state even if the retailers don't have facilities there ...

Email marketing will be a key strategy in retailers' advertising playbooks this holiday season, but not just any email. Increasingly, it is becoming clear that more consumers are reading emails via their mobile devices -- in many cases, only that way. They are also using their mobile devices in stores for last-minute product research, and that includes the emailed offers from local merchants.

Online Record-Busting Black Friday Spurs High Hopes for Cyber Monday

More than 131 million shoppers -- or 54.8 percent of the shopping population -- are planning to hit the online deals this Cyber Monday ...

Black Friday Spread Could Plague Retailers

Retailers have been trying for years to expand Black Friday shopping with extended hours and prolonged sales, and this year that trend appears to be reaching new heights, with some stores even planning to be open early on Thanksgiving Day ...

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Zoho Sets Its Sights on Large Businesses

Zoho recently deepened the functionality in its CRM suite and upgraded Zoho Support with high-end and high-capacity telephony and mobile-app features for large businesses. The moves are part of the company's strategy of migrating upstream to service a larger customer base ...

Jury Tips Toward Apple With $290M Samsung Penalty

Samsung Electronics must pay Apple US$290 million in damages for infringing five of its patents, a federal jury in California decided on Thursday ...

Debit Card Brings Google Wallet Offline

Google on Wednesday introduced the Google Wallet Card, a debit card that gives people instant access to the funds they have stored in Google Wallet ...

Google Targets Newshounds With Android App

Google on Wednesday unveiled Newsstand, a new Android app in its Google Play store that's designed to collect and present the user's favorite news sources in a single place ...

Dropbox Shoots for the Moon

Dropbox is not only planning to raise US$250 million in the next few weeks but is also seeking a corporate valuation of $8 billion, according to a news report Tuesday in Bloomberg Businessweek ...

Tablets and CRM, Part 2: Revolution in the Making

Tablets and CRM, Part 1: A Plus for Productivity ...

Salesforce1 Takes Flight

Salesforce.com on Monday unveiled Salesforce1, as it kicked off its Dreamforce conference in San Francisco. The Salesforce1 platform allows software vendors, developers and customers to integrate third-party services using application programming interfaces and sensors. ...

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Demandbase Puts a B2B Spin on Retargeting

Building on the B2B targeting and personalization ad platform it launched about a year ago, Demandbase last week debuted a new ad tool called "B2B Retargeting." ...

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