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With consumer confidence beginning to ebb, brick-and-mortar stores are implementing new strategies designed to lure consumers across their thresholds. But for retailers trying to balance an actual store with an online presence, the challenges of attracting customers seem even fiercer ...
Internet market research is designed to be evergreen, so that clients who buy advice about online customer service or traffic-building tactics can use that advice later ...
Many technology companies thought 2001 was a tough year, but compared with today's devalued Dow and spooked investors last year may turn out to be a fond memory ...
Few companies in recent history, with the exception of spectacular flameouts like Enron, have inspired the kind of loathing that Microsoft has in its climb to the top ...
A little over a year ago, PricewaterhouseCoopers (PwC) released a study on e-tailers. The study found that most of the new features being added to Web sites did little to turn visitors into buyers ...
To say that eBay has a devoted following is like saying the Beatles were liked by some teenage girls. While true, the statement does not reflect the full scope of fans' zeal. Analysts love the company, competitors fear its power, and users flock in ever-greater numbers to its homespun marketplace ...
In a preemptive strike against hackers, Microsoft has posted advisories on TechNet about newly discovered security vulnerabilities in the company's SQL Server software and three of its operating systems ...
Apple Computer is used to name-calling. Macs have been dismissed as geek machines, used by members of a cult-like community who appreciate design over function and an eye-candy interface over simpler, more humble graphics. ...
Senator Conrad Burns (R-Montana) has announced plans to introduce a bill that would give the U.S. government more influence over ICANN (Internet Corporation for Assigned Names and Numbers), the overseer of Internet addressing and traffic ...
Mere days after announcing a US$4.5 billion buyout effort, USA Interactive is backing away from the deal, citing sour market reaction to the strategy ...
When AOL bought Time Warner at the start of 2001, the merged company's future looked bright. The air was still fresh inside the Internet bubble, the deal created a company worth a whopping US$160 billion, and AOL chairman Steve Case boasted that the dynamic duo would build an unrivaled news and entertainment empire. ...
As expected, Hewlett-Packard CEO Carly Fiorina has announced that the tech giant will cut 15,000 jobs in the near future. About two-thirds of the layoffs will take place by November 1st, with the remainder coming in 2003 ...
The German government has decided to move its federal, state and local agency IT systemsto Linux, citing reliability issues and a desire to reduce its dependence onMicrosoft ...
Despite concerns about privacy and fraud, recent U.S. Department of Commerce (DOC) figures seem to confirm that consumers have gotten in the swing of shopping online, and the e-commerce cash register seems set to ring even more often in the future. ...
Last week The Recording Industry Association of America (RIAA) targeted another file-sharing service, Audiogalaxy, with its copyright protection campaign. ...
Since launching its European auction site, Yahoo! has continually trailed far behind eBay. Rather than simply conceding to the competition, the company found a more lucrative strategy: It teamed up with its rival ...
In an effort to entice customers away from America Online, the largest Internet serviceprovider (ISP) in the United States, Microsoft is readying a new campaign that targetsusers who are unhappy with AOL's services ...
Although Microsoft had to cut the priceof its Xbox console last week to keeppace with rival Sony in the gaminghardware market, the company is poised to announce a US$1 billion investment in anonline game service that could smoke the competition ...
Mothers were not the only ones delighted by the traditional flood of gifts and flowers last Sunday. According to Internet audience measurement service Nielsen//NetRatings, online retailers that targeted Mom as a gift recipient saw a significant spike in traffic ...
RealNames CEO Keith Teare was not shy about naming the company he holds responsible for shuttering his business. He cited Microsoft's refusal to renew its contract with RealNames as the catalyst for the firm's closure ...
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