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The Securities and Exchange Commission on Wednesday unanimously voted to propose new rules that would allow entrepreneurs to sell securities through crowdfunding portals such as Kickstarter ...
Facebook has reversed a ban that it implemented earlier this year forbidding the posting of graphic and gruesome content such as videos of decapitations and other atrocities ...
Some brands' mobile CRM efforts amount essentially to creating versions of their websites that are visually friendly to mobile users ...
Microsoft on Monday announced the availability of its latest version of Dynamics CRM along with a new partnership with InsideView that adds social intelligence capabilities to the CRM system ...
Avaya last week released a slew of new applications onto the market, including a robust collaboration platform that targets mid-sized companies ...
It is difficult to overstate the importance of social CRM to retailers given the almost tailor-made suitability of Facebook, Twitter, Pinterest et al. for reaching out and engaging with customers ...
Google is planning to compensate users for letting it monitor their behavior via a mobile app currently in development. The project is part of Google's Screenwise market research program, which was launched about a year ago, Google spokesperson Andrea Faville told the E-Commerce Times. ...
In-application features have been all about revenue so far, but as the technology evolves and mobile becomes ever more entrenched in consumers' psyches, the in-app phenomenon will likely spread to other forms of customer outreach as well, including messaging ...
Facebook on Monday announced it was acquiring Onavo, a 3-year-old company that has developed a data compression technology for smartphones, among other things ...
Constant Contact has rolled out enhancements to its platform, beefing up functionality in its reporting tools, customer tracking and reporting, and mobility options, as well as in a library tool designed to make storing and using content easier for users. ...
BlackBerry cofounders Mike Lazaridis and Douglas Fregin are considering buying the beleaguered company themselves, according to a filing made this week with the Securities and Exchange Commission ...
There is a significant performance gap between companies that fully apply best customer service practices and those that are inconsistent in their approach, according to a new report from the Miller Heiman Research Institute ...
On Wednesday Groupon announced that it has added new CRM features to itsBreadcrumb point-of-sale app with the potential to drive traffic and improve customer relations for Groupon merchants ...
Google and HP on Tuesday unveiled the latest addition to the Chromebook family: the HP Chromebook 11 ...
The Obama administration has upheld a ban won by Apple earlier this year that requires Samsung Electronics to stop importing certain smartphones and tablets into the U.S ...
With so much riding on the holiday season for retailers, marketers pull out all the stops. This year, the latest ad technologies are being put to the test in the mobile realm ...
The National Security Agency tried to crack the encryption protecting the Tor network -- known as a bulletproof vehicle for anonymous communication -- but was unable to do so, according to news reports based on revelations provided by former NSA systems administrator Edward Snowden ...
Over the next couple of months Instagram will begin incorporating the "occasional ad" in U.S. users' feeds, the company announced on Thursday ...
Adobe on Thursday announced what has become depressingly familiar news to consumers and security experts: It has been hacked, and on a large scale ...
Three major Microsoft shareholders are pushing the board of directors to have the company's founder, Bill Gates, step down from his role as chairman, according to a Reuters report on Tuesday that cites unnamed sources ...
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