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A three-judge panel from the Superior Court of New Jersey's appellate division has pushed the envelope a little further in defining who is liable for accidents caused by texting ...
There is something odd happening between Americans and their usually intense love relationships with their cars. One survey points to a slight, but still worrisome, drop in customer satisfaction with vehicles and light trucks this past year; another shows that Americans are driving less -- much less in some cases ...
One short year ago, Facebook had virtually no presence on the mobile platform, at least in terms of ad activity and monetization. Today, it's not only flourishing but showing real signs of leading the pack one day ...
Foursquare has released a new Windows 8 app in the Windows store that promises dividends for both Microsoft and the social network itself ...
Real-time bidding, or "programmatic buying" as it is sometimes called, is remaking the online ad industry with its approach of matching supply and demand of ad inventory in real time against the attributes of any given viewer ...
By now the shock is wearing off and the steely-eyed calculations have begun following Microsoft CEO Steve Ballmer's announcement on Friday that he will step down from his post some time within the next 12 months ...
Delta Air Lines has outfitted its more than 19,000 flight attendants with Windows Phone 8 mobile devices that it expects will further customer service and facilitate on-board transactions ...
Echopass recently unveiled a new enterprise edition of its software for corporations that use the cloud to manage their contact center operations. The offering consists of more than 40 applications and services aimed at centers that support between 500 to 20,000 agents ...
Top brands continue to push the envelope in customer service generally, but that's particularly true in the online sphere ...
Google is contesting the right of UK Safari users to bring a case against it in the UK, according to a statement from the plaintiffs' law firm ...
This story was originally published in two parts on April 12 and April 19, 2013, and is brought to you today as part of our Best of ECT News series ...
When the expected surge in mobile video advertising arrives, it's not just consumers who will have adjustments to make ...
LinkedIn, the go-to social network for professionals, is opening its tent wider to include young people aspiring toward a career -- namely, budding college students and high school students with an eye on higher education ...
Wireless customers are generally much happier with the quality of service they receive from providers via the companies' self-service websites than through other outlets, a new survey from J.D. Power reveals. In addition, they're happiest with AT&T among service providers, the study found. ...
The Syrian Electronic Army on Thursday claimed credit for hack attacks that took control of portions of a handful of U.S. news sites via an article-recommendation service they all use ...
SugarCRM and BroadVision have teamed up to integrate their respective products -- SugarCRM's namesake CRM app and BroadVision's Clearvale enterprise social networking platform -- to give users a fuller view of what is happening in the enterprise, the companies announced this week ...
Google is making a major push into voice search with the rollout of several new capabilities, the company announced on Wednesday ...
Millennial Media announced on Tuesday that it will acquire competitor Jumptap in a stock transaction worth approximately US$225 million. Under the terms of the agreement, Jumptap shareholders will receive approximately 24.6 million shares of Millennial Media ...
Facebook on Monday announced that it will acquire Mobile Technologies, a company that specializes in speech recognition and voice technology ...
As an onslaught of mobile video ads threatens the digital advertising landscape, it's sobering enough to realize that more than a few brands are not fully prepared ...
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