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CRM Advances With AI Powers Amid Data Privacy Challenges

The customer assistant concept is one of the big focus areas for generative AI, interjected Rob Enderle, principal analyst at Enderle Group. IBM’s early testing with Watson showcased that gen AI, done well, lowers costs, increases customer engagement and loyalty, and increases customer satisfaction...

OPINION

The 5 Best Electric Cars on the Market

Electric cars are facing challenges as we enter 2024 ...

Courts, Regulators Pose Threat To Apple Services Revenue in 2024

"Apple’s financial performance has increasingly depended on services and, at some future point, the company may largely become a services company. So services are very important now and likely critically important to Apple’s anticipated future," explained Rob Enderle, president and principal analyst at the Enderle Group, an advisory services firm in Bend, Ore...

Zipline Drone Delivery Projects Ready for Takeoff in US Cities

The rule change, noted Rob Enderle, president and principal analyst at the Enderle Group, an advisory services firm in Bend, Ore. "opens the door to eventual autonomous drone delivery, which will be critical to scaling the technology both from a cost and a staffing standpoint."

Standout Tech Products of 2023

Wow, this year sure went by quickly. As 2024 fast approaches, it’s time to name my Product of the Year ...

AI No Longer Curiosity for Retailers but Key to Better Business: Report

Generative AI, when properly trained, can avoid or correct translation errors, flag wording that might be socially unacceptable, and recommend language that has proven to be more effective in a local region, added Rob Enderle, president and principal analyst with the Enderle Group, an advisory services firm in Bend, Ore...

Rob Enderle’s Tech Forecast for 2024

The end of the year is quickly approaching, which means it’s time to do the analyst thing and look ahead to the changes, trends, and anticipated disruptive products we are likely to see next year ...

GHSA Backs Road Cams To Bolster Traffic Safety

“Any camera poses a privacy concern,” said Rob Enderle, president and principal analyst with the Enderle Group, an advisory services firm in Bend, Ore “The benefit -- which is tied to lower cost for enforcement and potentially safer roads -- has to exceed these concerns,...

The Essential Tech Gift Guide for 2023 Holiday Shoppers

Black Friday and Cyber Monday are over, but many of us still haven’t done all, or any, of our holiday shopping. I’ve been looking for things to buy as well, and I’ve come up with a list of mostly affordable items you might want to consider ...

Survey Reveals Top 10 Metro Areas for Porch Pirate Package Theft

“Retailers are expected to replace the lost merchandise or suffer the loss of customer loyalty for a problem they are not equipped to deal with,” added Rob Enderle, president and principal analyst at the Enderle Group, an advisory services firm in Bend, Ore “At the very ...

OPINION

Microsoft’s Copilot Rises From the Ashes of Bob and Clippy

I was at Microsoft Ignite last week for the AI and Copilot rollout on Azure and Windows ...

AI Fails To Move Needle for Bing’s Share of Search Market

Rob Enderle, president and principal analyst at the Enderle Group, an advisory services firm in Bend, Ore., pointed out that Google is an entrenched vendor “It takes quite a bit to take down an entrenched vendor,” he told TechNewsWorld. “People build up habits. They're u...

OPINION

The Good and Bad of Musk’s Grok AI

To say Elon Musk is an interesting guy would be an understatement. He goes from brilliant to bozo and back again in a blink. It’s like watching a fast ping-pong match ...

AI With Attitude: Musk Venture Raises Curtain on ChatGPT Competitor ‘Grok’

Rob Enderle, president and principal analyst of the Enderle Group, an advisory services firm in Bend, Ore., pointed out the limits of rebellious and humorous chatbots. "People tend to like things that do what they want them to do,” he told TechNewsWorld. “Having an AI that goes off the rails every once in a while is not going to be particularly useful.”...

OPINION

Chip Wars of 2024: Will a Cell Phone Take the Laptop Crown?

As industry leaders in chip manufacturing vie for supremacy, there's mounting speculation that the capabilities of smartphones might soon rival the traditional dominance of laptops ...

AI Expert Claims Big Tech Using Fear of AI To Scare Up Profits

Government regulation could pose a threat to the open-source AI community, noted Rob Enderle, president and principal analyst with the Enderle Group, an advisory services firm in Bend, Ore “It depends on how the laws and regulations are written,” he told TechNewsWorld. “...

Qualcomm Takes Aim at Redefining Mobile and PC Technology

I was in Hawaii last week at Qualcomm’s annual press and analyst conference, and the announcements made by the company were nothing short of amazing ...

Apple Ready To Spend Billions To Catch AI Leaders: Report

Rob Enderle, president and principal analyst at the Enderle Group, an advisory services firm in Bend, Ore., noted that getting generative AI right will be important for Apple but not critical “We are still in the earliest phase of this tech wave, so they have time for a litt...

OPINION

Lenovo, Threadripper Pro, and the Formula for Incredible Success

The technology market is defined by companies taking huge gambles and executing against near-impossible odds. Dell’s acquisition of EMC and then going private were both thought to be nearly impossible, but Dell succeeded ...

Impressions of Meta Quest 3: The Must-Have VR Gift for the Holidays?

I’ve been playing with the new Meta Quest 3 headset for the last several days, and I’m impressed ...

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