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One Year Ago: FTC Child Privacy Rules Take Effect

The Children's Online Privacy Protection Act (COPPA) took effect on Friday, requiring online businesses to secure parental consent before collecting personal information from pre-teen Web surfers ...

One Year Ago: Advertising Boom May Head Off E-Commerce Shakeout

Advertising dollars are exploding on the Web. According to a special report by Advertising Age, spending by dot-com companies on all forms of advertising is running at a rate of $7.4 billion (US$) for 2000, including television, radio, print, online and outdoors. Considering the fact that online sales revenues for 1999 are estimated in the range of $10 to $15 billion, this number is staggering.

One Year Ago: E-Commerce Now A Top Presidential Campaign Issue

In fact, the question of whether goods sold on the Internet should be subject to sales and use taxes has given at least two candidates fuel for direct attacks on their opponents as the campaigns drive toward the late-winter kick-off of a busy primary election season. ...

Tech Execs Predict U.S. Net Tax

More than 64 percent of top tech executives believe the next U.S. Congress will move to tax the Internet, according to an Ernst & Young survey released Thursday ...

Garden.com Prunes Staff by 40 Percent

Joining the growing number of e-commerce companies that have been forced to cut costs amid the ongoing dot-com shakeout, Garden.com (Nasdaq: GDEN) announced Thursday it will lay off 93 employees, or about 40 percent of its workforce ...

Despite Foes, Spam Thrives

Despite a lot of noisy consumer opposition to the junk e-mail unlovingly known as "spam," the practice of flooding in-boxes with unwanted marketing ploys continues unabated. In fact, even though there are now some state laws closely regulating spamming, the practice of sending mass unsolicited e-mails has acquired a sheen of respectability, and in some quarters is enthusiastically referred to as "sending an e-mail blitz."

Microsoft, HP Forge Separate Japanese Partnerships

Further fueling the Asia-Pacific region's high-tech boom, Microsoft (Nasdaq: MSFT) and Hewlett-Packard (NYSE: HWP) announced separate partnerships with major Japanese companies Thursday ...

San Jose Gears Up for LinuxWorld Event

IDG World Expo predicts that 30,000 national and international Linux users will attend the fourth LinuxWorld Conference & Expo in San Jose, California, surpassing the last show's record attendance ...

Microsoft Blasts DOJ in Final Brief

Attorneys for Microsoft Corp. railed against the U.S. government in a Wednesday court hearing, labeling its proposal to split the company in two as "vague" and "ambiguous." ...

Net Access Ploy Jeopardizes AOL Time Warner Deal

Telecom giant SBC Communications (NYSE: SBC) lashed out at the proposed merger of America Online and Time Warner Wednesday, citing an alleged fraudulent action by Time Warner's cable group as evidence of "anti-competitive behavior." ...

Powerful Love Bug Variant Emerges, Falters

A destructive version of the "Love Bug" worm has emerged in Israel, Europe and the United States, but is expected to be contained without widespread damage ...

U.S. Unveils Net Fraud Center

The U.S. Department of Justice (DOJ), FBI, and the National White Collar Crime Center launched the Internet Fraud Complaint Center (IFCC) Monday to give consumers and businesses a place online to report incidents of online fraud ...

CRM Report: Toshiba Taps Siebel, Inforte for eCRM Initiative

Toshiba American Information Systems (TAIS), the independent operating subsidiary of the $52 billion Japanese computer and electronics maker, said Tuesday that it has selected Siebel Systems (Nasdaq: SEBL) and Inforte Corp. to develop and integrate its eCRM initiative ...

CRM Report: PlanetFeedback Pegs Synchrony CRM

PlanetFeedback, a new online site that allows users to voice their complaints and compliments to thousands of companies across the United States, selected Synchrony Communications, Inc. to provide its CRM tools and services, the companies said Tuesday ...

CRM Report: Sitel Provides CRM Solutions to Cox Communications

Sitel Corporation (NYSE: SWW) announced Tuesday that it has signed a long-term contract to provide technical support and customer care for Cox Communications, Inc. (NYSE: COX) ...

CRM Report: Cardservice Selects Aspect’s CRM Software

Aspect Communications (Nasdaq: ASPT) said today that its CRM software has been selected by the largest privately held transaction processing company in the United States ...

CRM Report: Hong Kong’s Web Connection Expands

Hong Kong-based Web Connection, a provider of e-business and CRM solutions to dot-com companies looking to penetrate the Asian market, announced Monday that it has entered into a strategic agreement with an Australian Internet integration company ...

CRM Report: Sagent Teams with DiaLogos for CRM Solutions

Mountain View, California-based Sagent Technology, Inc. (Nasdaq: SGNT) announced Monday that it has established a partnership with Boston, Massachusetts-based DiaLogos to provide CRM solutions ...

CRM Report: IBM, Nortel Forge CRM Alliance

IBM (NYSE: IBM) announced Thursday that its Global Services division and Canadian data and wireless leader Nortel Networks (NYSE: NT) have partnered to deliver CRM solutions globally ...

CRM Report: MarketForce Snapped Up by UK Software Company

Staffware plc, a UK-based software firm engaged in the process workflow industry, announced Friday that it has acquired Arlington, Texas-based CRM solutions provider MarketForce in a $20 million stock and cash deal ...

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