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Retailers' approach to interaction between e-commerce and the contact center is changing. The online and call center channels are starting to meld together, and perspectives on how retailers handle the two have to change. ...
Gone are the days of promotions strategies that begin and end with heavy discounting. Today's savvy retailers know their promotions strategies must be innovative, creative and customizable to specific consumer segments. Since the online channel often contains the most comprehensive set of retail products, it makes sense for retailers to use the Web as the channel of choice for overall promotions management...
Stephan Schambach, who founded Intershop in 1992, began Woburn, Massachusetts-based Demandware last year. Unlike a traditional ASP or outsourcing model, Demandware eCommerce was designed to give retail clients the tools they need to maintain control of their Web site's content and appearance, while removing the technical requirements -- hardware, infrastructure, security and support staff -- in-house sites demand...
"We are determined to create global efficiencies and accelerate return to profitability," Intershop chief executive officer Stephan Schambach said. "The U.S. market is an integral part of our global growth strategy, and this reorganization will enable us to better target enterprise sales, gain greater penetration in key markets and expand our network of strategic partners."
Chief executive officer Stephan Schambach said the company is optimisticabout the new year. "We believe that companies will re-launch theire-commerce investments during 2001, and we are well positioned in thismarket," he said, noting that Forrester Research recently ranked Intershop'sEnfinity product as the No. 1 e-commerce platform...
Company spokesperson Stephan Schambach, in a Wired report, stated that the company's intention is "to poke fun at the whole industry. We were trying to leverage the whole e-hype and show that Intershop is a leader in electronic commerce," Schambach added ...
Stephan Schambach, in a Wired report, stated that the company's intention is "to poke fun at the whole industry." "We were trying to leverage the whole e-hype and show that Intershop is a leader in electronic commerce," Schambach added. According to Intershop, International D...
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