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Leveraging Surveys for Organizational Change

Trying to get your hands around organizational change is a difficult challenge for most companies, but it is even more daunting when you are trying to identify the needs of employees that support multiple product lines and span numerous geographic locations. Today, Web-based surveys continue to take on a strategic and instrumental role in the feedback lifecycle process, as it enables an organization to gain valuable information and hear the "voice" of both its employees and customers...

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