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Friend and Foe? Combating E-Commerce ‘Friendly Fraud’

While financial cybercrime against card-not-present retailers has many forms, "friendly fraud" has emerged as a particularly painful thorn in the side of e-commerce merchants. Defined as a situation in which a customer disputes a legitimate credit card transaction, falsely claiming fraud or non-delivery of goods, friendly fraud is extremely hard for retailers to identify and nearly as costly to their business as criminal fraud. ...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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