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The advantage of using a VR rig without a tether is huge because in a complex movement-oriented game you tend to get tangled in the tether. Let's talk about the Oculus Quest 2 this week and the announcement that this class of products is about to embrace 5G for its next generation. We'll close with ...
The U.S. technology industry is guardedly supporting a massive legislative package designed to address a range of issues affecting the sector, including a federal commitment to add billions of dollars to government technology research and development programs. Sen. Todd Young, R-Ind., characterized...
Organizations are beginning to develop, design, and manage their own voice assistant systems that are independent of today's general-purpose voice platforms. The desire to manage the entirety of the user experience is driving this transition. The Open Voice Network is dedicated to supporting this tr...
Lately there has been a noticeable uptick in buzz around chemical recycling technology as a potential solution to the plastics crisis. Meanwhile, critics point to drawbacks which include environmental health risks, inefficiency in terms of the amount of waste plastic that becomes new plastic, and hi...
With Covid, increased numbers of people have been working remotely, and many will continue to do so post-pandemic. This has fundamentally altered how work is done; not only by company staff, but by HR professionals. This societal shift, combined with the continued emergence of new digital technologi...
The list is almost endless for the use of AI in retail. It can be anywhere, from classification issues like recommendations to search and merchandising personalization.
Apple on Monday revealed dozens of new features in the latest versions of its mobile and desktop operating systems at the kickoff of its annual Worldwide Developers Conference. "The emphasis of the whole presentation seemed to be making Apple products more useful for consumers," observed Gartner S...
Researchers at the University College London are giving new meaning to the expression "all thumbs." They've taken an award-winning graduate project from the Royal College of Art in London and are using it to test the brain's reaction to coping with additional body parts.
An ecosystem is being created where cars and robots are autonomous and connected so they will be able to connect to other devices, sensors, and data repositories available to them. Let's explore some safety risks associated with this future connectivity on our roadways. We'll then close with the pr...
Customer churn is costing mid-market companies an average of $5.5 million per year. Retailers need to avoid the expensive mistakes that result in such disastrous churn. This presents a clamorous alarm to marketers. One solution to this costly predicament is to get sales teams to work effectively, an...
GTC21, this year's Nvidia GPU Technology Conference, was terrific as always. The alleged focus was on AI and autonomous cars. But, as I watched presentation after presentation from folks out of the entertainment industry, I realized that if you started putting some of these various elements together...
Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings...
When technology is advancing very rapidly, the leading providers of an evolving class of products are on very different pages. I'm talking about Cisco and Microsoft -- and while neither's approach is wrong, neither is complete -- and together they can build what's needed for our hybrid workplace fut...
With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship r...
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