Oracle unveiled AI-driven enhancements at Oracle CloudWorld 2023, aiming to optimize CRM and customer experiences through generative AI technologies.
The initial investment might seem daunting for businesses considering using AI. They must evaluate whether it's worth the cost and excitement. However, practical guidelines are available for those looking to start exploring Generative AI, which can aid in making the right decision.
Denizens of the dark web are forming communities to share tips and tricks for “jailbreaking” generative AI systems, as well as offering “custom” systems of their own.
AI could have a huge positive impact on work/life balance, fair compensation, and turning companies into better workplaces. Still, too often, AI is positioned as a threat to employees instead of a benefit. Let's talk about the potential of AI to improve employee-employer relations and help executive...
Avoid AI hype and ruthlessly cut failed projects, advises a new Forrester report outlining best practices for enterprises adopting artificial intelligence.
Pew also found strong support for the government putting a leash on AI. Two-thirds of the survey subjects with knowledge of ChatGPT expressed concern that the government would not go far enough in regulating chatbot use.
Biopharma companies are radically rethinking their commercial operating models to gain stronger business foundations. These new approaches, in turn, will help them to serve patients better and withstand competition.
How can we improve our approach to dealing with disasters like the recent Maui fire? Let's explore some potential solutions this week. Then we'll close with my Product of the Week, a new all-in-one desktop PC from HP for anyone who wants an easy-to-set-up-and-use desktop computing solution.
Find out why CCI Kenya Managing Director Rishi Jatania believes the future for customer service is a fine balance between automation and skilled contact center agents.
With most of the hype now behind artificial intelligence, Gartner is predicting the technology will deliver transformational benefits in two to five years.
A recent study revealed that 75% of organizations are implementing or considering workplace bans on gen AI applications. Experts questioned by TechNewsWorld were skeptical of the effectiveness of such bans.
It's vital to equip our children with modern tools for success. Let’s look at some products and strategies to help them navigate today’s technological landscape as they return to school.
Called SnorCall, the method uses AI to analyze the content in robocalls and, in a significant number of cases, provide law enforcement and other stakeholders with the information they need to track down the bad actors behind the calls.
Artificial intelligence technologies are aiding investigators in identifying and combating internet crimes against children, with tools that can locate offenders, point out potential victims, and quickly gather crucial data.