A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth for customer data and are strapped with subpar personalization capabilities...
With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship r...
Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Merchants who demonstrate that they are able to quickly get products t...
IBM's latest effort to solve global problems has evolved from a focus on catastrophic events, which increasingly are caused by climate change, to climate change itself. It is a huge jump to go from dealing with the symptoms of a problem, which generally is relatively easy, to dealing with the cause...
Companies have shifted their analytics efforts from consumer-focused processes to operations, according to the results of a survey released last week by Capgemini. Seventy percent of 600 executives at companies in the United States, Europe and China said they focused more on operational analysis, an...
The U.S. government has authorized an information technology contract with a potential value of $503 million that is designed to meet newly adopted goals for greatly improving IT acquisition. The General Services Administration, which issued the contract for software and cloud-related services, desc...
If you dislike your insurance company, you are not alone: Worldwide, less than 30 percent of consumers have positive experiences in dealing with their insurers, according to Capgemini's World Insurance Report 2015. North America saw the largest decline in satisfaction -- 8.3 percentage points. Capg...
There's been a resurgent role of service-oriented architecture as a practical and relevant ingredient for effective design and use of cloud, mobile and big-data technologies. The concept of "architecture is destiny," especially when it comes to hybrid services delivery and management, has become pop...
How has the definition of "business architect" matured, and why is it so important for this new role to flourish in today's dynamic business and IT landscapes? How have certification and training helped to shape the business architecture leaders of tomorrow? We see that CEOs around the world really ...
Companies considering CRM systems often view them as a way to improve customer satisfaction and retention, boost sales and accelerate employee productivity. However, as with many technology-enabled business process, success is a complicated and interdependent proposition. When companies are winning...
The Open Group, a vendor- and technology-neutral consortium, in early February delivered TOGAF 9, an enterprise architecture framework. TOGAF 9 represents a departure for enterprise architecture frameworks in general. It's larger, more mature, and modular to allow folks to enter it from a variety of...
Many enterprises and service providers are now grappling with how cloud models and economics will impact them. The specter of a challenging business climate may well hasten the need to seek IT resources that are supported through greater cloud computing approaches -- to save money, as well as to bet...
Google signaled its intention to go after enterprise users by announcing a partnership with a French firm that will help it deliver Google Apps as a Web-based service. Capgemini, a major global provider of outsourced business technology, will now provide professional support for enterprises that ado...
BT Group said Wednesday it would acquire managed security services firm Counterpane Internet Security in a move that could help the former national phone company of the UK advance its transformation into a global telecom services and network firm. BT did not disclose the price it paid for the privat...
Struggling automaker General Motors handed out billions of dollars worth of information technology outsourcing contracts, with Electronic Data Systems seen as the big winner even as its revenue from GM continues to slide. IBM and Hewlett-Packard also sealed major, multi-year deals. EDS, which was ...
Yes - Paying with crypto is very important to me.
Sure -- I have not paid with crypto yet but the idea intrigues me.
Not Sure -- I'm still uncertain about cryptocurrency in general.
No -- Cryptocurrency is a fool's game.
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/cyberwarfare-3-300x156.jpg
https://www.technewsworld.com/story/attacks-on-cloud-service-providers-down-25-during-first-4-months-of-2022-176678.html
Attacks on Cloud Service Providers Down 25% During First 4 Months of 2022
Canonical Lets Loose Ubuntu 22.04 LTS 'Jammy Jellyfish'
Low-Code Platforms Help Ease the Shadow IT Adversity Pain
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/05/livestream-sports-300x156.jpg
https://www.technewsworld.com/story/study-finds-sports-is-king-among-livestreamers-176771.html
Study Finds Sports Is King Among Livestreamers
New Cisco Conferencing Devices Designed To Heal Meeting Fatigue
Amazon Puts High-Tech Spin on Play Dates With Kiddie Video-Calling Device
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/apple-wwdc-2022-300x156.jpg
https://www.technewsworld.com/story/apple-shows-off-vast-upgrades-to-software-hardware-user-experiences-at-wwdc22-176822.html
Apple Shows Off Vast Upgrades to Software, Hardware, User Experiences at WWDC22
Microsoft's Innovative 4-Processor PC
Slipping Graphics Chip Prices Could Signal Coming End of Semiconductor Shortages
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/canonical-ubuntu-300x156.jpg
https://www.technewsworld.com/story/ubuntu-core-22-release-addresses-challenges-of-iot-edge-computing-176583.html
Ubuntu Core 22 Release Addresses Challenges of IoT, Edge Computing
Titan Linux Beta Brings Simplicity, Finesse to KDE Remake
Don't Become a Fool in the IT Gold Rush
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/exec-smartphone-300x156.jpg
https://www.technewsworld.com/story/digital-devices-of-corporate-brass-ripe-for-hacker-attacks-176860.html
Digital Devices of Corporate Brass Ripe for Hacker Attacks
Ransomware Greatest Risk to Supply Chain in Minds of IT Pros
New Software Vulnerability Zeroes In on Microsoft Programs
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/sysadmin-data-300x156.jpg
https://www.technewsworld.com/story/data-observabilitys-big-challenge-build-trust-at-scale-176667.html
Data Observability's Big Challenge: Build Trust at Scale
The Business Case for Clean Data and Governance Planning
6 Critical Steps for Scaling Secure Universal Data Authorization
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/digital-identity-300x156.jpg
https://www.technewsworld.com/story/cognitive-skills-for-engineering-success-176867.html
Cognitive Skills for Engineering Success
Apple and Microsoft Developers Conferences Exhibit Companies' Strengths, Weaknesses
New Linux Laptop Line Advances HP, System76 Open-Source Collaboration
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/metaverse-standards-forum-300x156.jpg
https://www.technewsworld.com/story/the-importance-of-the-metaverse-standards-forum-176868.html
The Importance of the Metaverse Standards Forum
Cryptocurrency Custody Concerns: Who Holds the Digital Storage Keys?
The 5 Coolest Things at Dell World Almost No One Saw
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/05/sports-betting-apps-300x156.jpg
https://www.technewsworld.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Natural Language Speaks Loudly About a Big Shift in AI
Appdome CEO on Mobile App Security: No Developer, No Code, No Problem
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/nvidia-gtc-22-300x156.jpg
https://www.technewsworld.com/story/nvidia-showcases-the-metaverse-future-at-gtc-87465.html
Nvidia Showcases the Metaverse Future at GTC
Play-To-Earn Gaming Faces Hurdles To Rapid Growth
The Coolest Stuff From CES 2022
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/05/phishing-300x156.jpg
https://www.technewsworld.com/story/hackers-cast-linkedin-as-most-popular-phishing-spot-176643.html
Hackers Cast LinkedIn as Most-Popular Phishing Spot
Forrester Pegs B2B Fraud, Cyber Insurance Complacency as Top Threats in 2022
US Braces for Cyberwarfare Amid Fears of Russian Assault
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/KYY-Portable-Monitor-300x156.jpg
https://www.technewsworld.com/story/kyy-15-6-portable-monitor-packs-value-with-a-healthy-feature-set-176836.html
KYY 15.6" Portable Monitor Packs Value With a Healthy Feature Set
InnoView's 15.6" 4K Portable Panel Could Be the Ultimate Touchscreen Accessory
Intel Releases Arc, Now We Have a Three-Horse Race
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/lumen-300x156.jpg
https://www.technewsworld.com/story/hack-your-metabolism-to-improve-health-with-the-lumen-smart-device-87350.html
Hack Your Metabolism To Improve Health With the Lumen Smart Device
Amazon Rolls Out Alexa for Senior Living and Healthcare Providers
Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/smart-home-controls-300x156.jpg
https://www.technewsworld.com/story/home-automation-faces-3-perpetual-problems-176684.html
Home Automation Faces 3 Perpetual Problems
How the War in Ukraine Is Changing the Technology Landscape
CES 2022 Predictions
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/04/code-tux-300x156.jpg
https://www.technewsworld.com/story/start-here-when-things-go-wrong-on-your-linux-system-176520.html
Start Here When Things Go Wrong on Your Linux System
Computers Use Processes, So Should You
NICE Platform Answers Call for Hyper-Personal CX Tools
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/teamwork-300x156.jpg
https://www.technewsworld.com/story/foundries-and-arduino-team-to-patch-iot-devices-87464.html
Foundries and Arduino Team To Patch IoT Devices
Remote Work Heightens Privacy and Security Anxiety Among Employees
Amazon Super Smart Fridge Is Reportedly in the Works
https://www.technewsworld.com/wp-content/uploads/sites/3/2021/08/network-engineers-300x156.jpg
https://www.technewsworld.com/story/lax-cyber-skills-dev-blind-spots-behind-organizations-appsec-breakdowns-176795.html
Lax Cyber Skills, Dev Blind Spots Behind Organizations' AppSec Breakdowns
Open Source Leaders Push WH for Security Action
Ukrainian IT Firm Counterattacks Russian War Lies
https://www.technewsworld.com/story/cybersec-firms-give-advice-services-to-quell-fallout-from-malware-aimed-at-ukraine-87435.html
CyberSec Firms Give Advice, Services To Quell Fallout From Malware Aimed at Ukraine
Russia-Linked Cyclops Blink Malware Identified as Potential Cyberwarfare Weapon
Ransomware-Related Data Leaks Jump 82% in 2021
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/05/boy-screen-time-300x156.jpg
https://www.technewsworld.com/story/kids-screen-use-sees-fastest-rise-in-4-years-176735.html
Kids' Screen Use Sees Fastest Rise in 4 Years
What's in Store for Next-Gen Digital Wallets
Apple Privacy Rule Cost Tech Titans Estimated $9.85 Billion in Revenue
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/04/linux-security-300x156.jpg
https://www.technewsworld.com/story/linux-security-study-reveals-when-how-you-patch-matters-176517.html
Linux Security Study Reveals When, How You Patch Matters
New Breeze Theme Gives KDE Neon Release Lots of Sparkle
HP Chromebase Makes Chrome OS Desktops a Smart Choice
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/04/personal-file-300x156.jpg
https://www.technewsworld.com/story/pii-of-many-fortune-1000-execs-exposed-at-data-broker-sites-176668.html
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
US-Led Seizure of RaidForums May Defy Lasting Effect on Security
Atlas VPN Debuts MultiHop+ for Added Layer of Internet Privacy and Security
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/apis-cor-3d-building-300x156.jpg
https://www.technewsworld.com/story/rebuilding-ukraine-3d-printing-and-the-metaverse-could-help-create-the-cities-of-tomorrow-87455.html
Rebuilding Ukraine: 3D Printing and the Metaverse Could Help Create the Cities of Tomorrow
InnoView 15.8" Portable Display: More Screen Space for Small Devices
Desklab Portable Monitor: Ideal for Work, Play, Mobile Productivity
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/frustrated-computer-user-300x156.jpg
https://www.technewsworld.com/story/report-finds-us-workers-lagging-in-digital-skills-87352.html
Report Finds US Workers Lagging in Digital Skills
Nvidia Launches Earth 2 and Goes to War Against Climate Change
The Challenge and Promise of Quantum Computing
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/microsoft-bing-300x156.jpg
https://www.technewsworld.com/story/microsoft-bing-yandex-create-new-search-protocol-87311.html
Microsoft Bing, Yandex Create New Search Protocol
Botify SEO Platform Helps Brands Navigate Organic Search Rankings
Google Cloud Seeks To Cure Retailers' Search Woes, Help Compete With Amazon
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/server-admins-300x156.jpg
https://www.technewsworld.com/story/cyber-asset-management-overwhelming-it-security-teams-87457.html
Cyber Asset Management Overwhelming IT Security Teams
30 Years of Linux History Told via Distros
Stale Open Source Code Rampant in Commercial Software: Report
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/iPhone-SE-5G-300x156.jpg
https://www.technewsworld.com/story/apple-refreshes-iphone-se-ipad-air-debuts-studio-desktop-87442.html
Apple Refreshes iPhone SE, iPad Air, Debuts Studio Desktop
Tesla Smartphone Could Be a Game Changer
Snapdragon 8 Suggests the End of PCs and Smartphones as We Know Them
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/kyiv-ukraine-300x156.jpg
https://www.technewsworld.com/story/big-tech-firms-move-to-squash-deceptive-info-on-ukraine-crisis-87434.html
Big Tech Firms Move To Squash Deceptive Info on Ukraine Crisis
Facebook Pushes Pause on Instagram for Kids
TikTok Tops YouTube in Watch Time Among Android Users
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/astronaut-moon-300x156.jpg
https://www.technewsworld.com/story/why-commercial-space-travel-is-unlikely-to-scale-up-87415.html
Why Commercial Space Travel Is Unlikely To Scale Up
Kuo Predicts 'iPhone 13' Will Support Satellite Calls and Texting
30 Years Later, the Trajectory of Linux Is Star Bound
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/05/call-center-team-300x156.jpg
https://www.technewsworld.com/story/marketers-beware-floridas-mini-tcpa-176642.html
Marketers: Beware Florida's Mini-TCPA
Gamifying EdTech Launches Learning to Loftier Levels
Nasuni Founder Andres Rodriguez: Object Storage Offers More Cloud Benefits, Lower Cost
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/surface-duo-2-300x156.jpg
https://www.technewsworld.com/story/microsoft-finally-has-truly-competitive-alternatives-to-apple-products-87282.html
Microsoft Finally Has Truly Competitive Alternatives to Apple Products
New iPad Mini Stars at Apple Refresh Event
Chromebook Shipments Jump 75% YoY in Q2
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/human-cyborg-300x156.jpg
https://www.technewsworld.com/story/the-birth-of-googles-sentient-ai-and-the-problem-it-presents-176854.html
The Birth of Google's 'Sentient' AI and the Problem It Presents
Google Hasn't Started the Robocalypse Yet
With Sheryl Sandberg Gone, Does Meta Grow Up, or Die?
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/04/eu-gavel-300x156.jpg
https://www.technewsworld.com/story/new-eu-law-will-force-google-meta-others-to-expose-algorithms-176689.html
New EU Law Will Force Google, Meta, Others To Expose Algorithms
Pandemic, Compliance Driving Increased Privacy Spending
Report Argues Antitrust Bill Would Hurt Consumers, Stymie Innovation
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/05/autonomus-vehicles-300x156.jpg
https://www.technewsworld.com/story/blackberry-and-preparing-for-the-software-defined-automobile-176776.html
BlackBerry and Preparing for the Software-Defined Automobile
Wing Picks DFW for First Commercial Drone Deliveries in Major US Metro Area
Advanced Sensor System May Open Door to Zero Death Driving
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/horizon-workrooms-300x156.jpg
https://www.technewsworld.com/story/a-step-into-metas-vr-meeting-world-horizon-workrooms-87448.html
A Step Into Meta's VR Meeting World, Horizon Workrooms
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Reality Check on the Virtual Universe: Metaverse or Metamess?
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/vr-metaverse-300x156.jpg
https://www.technewsworld.com/story/apple-mr-specs-will-shun-metaverse-report-87385.html
Apple MR Specs Will Shun Metaverse: Report
Apple Wearables Holiday Sales Knock It Out of the Park
5 Terrific Tech Gift Ideas for Your Holiday Shopping List
https://www.technewsworld.com/wp-content/uploads/sites/3/2021/07/xl-2016-hacker-2-300x184.jpg
https://www.technewsworld.com/story/cybercriminals-employing-specialists-to-maximize-ill-gotten-gains-87200.html
Cybercriminals Employing Specialists To Maximize Ill-Gotten Gains
Encouraging Research Finds Brain Adjusts to 'Third Thumb'
E-Commerce Tending to Health and Wellness Needs
Enter your Username and Password to sign in.
Loading ...
