Engaging in disaster recovery requires a company to think about many things, but despite the long checklists that are created to accomplish DR, there are some areas that frequently get overlooked in business continuity and disaster recovery planning. With this in mind, it is imperative to address all areas of concern before a disaster strikes, not during or after the event...
With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship r...
As we slowly climb out of the Covid anis horribilis, advocates of the new normal (whatever that is) may wish to temper their prognostications about working from home or working from anywhere. While those are good ideas, and the new crop of CRM apps that support such hybrid work lives are genuinely c...
Personalization and automation, two of the hottest buzzwords in the lexicon of CRM practitioners, are all the rage for marketers these days. But only 14 percent of organizations are using artificial intelligence or machine language to automate their marketing campaigns. A survey by Rackspace Technol...
In the old days you could identify weak spots in your business and purchase software systems designed to eliminate or at least to significantly reduce those liabilities. Performing an ROI analysis usually consisted of two parts: a before study to determine the business' steady state; and a post impl...
As the CRM solution set continues to grow, it's likely that training systems will be increasingly important. That growth has the effect of converging vendor functionality at roughly the same place, making tertiary product attributes like training systems important differentiators. Taking this into a...
Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality data will be entering the system. Here's how you can give your company a true advantage -- and empower e...
One of the big marketing decisions confronting e-commerce vendors today is whether current performance is good enough. Online vendors need to consider their customers' shopping experience in order to assess existing barriers to stronger shopper responsiveness to digital storefronts. For retailers wh...
Two CRM vendors made news recently. Zoho had an analyst conference that reminded us that many businesses don't benefit enough from verticalized suites; and Microsoft introduced several vertical industry systems, including one for nonprofits. One could say that Zoho and Microsoft displayed mirror ima...
There is budding optimism about the future. COVID-19 cases and deaths are in decline, financial indicators are decent and trending up, and forecasters are predicting a booming economy. This involves a lot of buying and selling at both the business-to-business and business-to-consumer ends of the spe...
Apple's plan to release its App Tracking Transparency (ATT) privacy enhancement feature in early spring has set the ad industry on its ear. ATT requires apps to get a consumer's authorization before tracking them or the devices they are using. Ray Wang, principal analyst and founder at Constellation...
Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Merchants who demonstrate that they are able to quickly get products t...
Salesforce has made it official, coming back to the office will be a fluid thing -- and why not? The company has arguably done more in the last year to build systems such as Salesforce Anywhere and Work.com that enable workers -- at least a kind of knowledge worker -- to work from anywhere. Think of...
Oracle's continued strides in the tech space say a lot about perseverance and deep pockets. It was a darling of the 20th century tech era, rising from a startup in the database wars and becoming the sole surviving independent database company. But at some point, success leveled out its rise and it b...
If you step back and look at what the tech sector has demonstrated to us through COVID, you can feel impressed. Early in the crisis vendors like Salesforce and Zoho began offering their products for free, or at low cost, to companies and end users suddenly faced with working at home. Oracle, Salesfo...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
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https://www.technewsworld.com/story/attacks-on-cloud-service-providers-down-25-during-first-4-months-of-2022-176678.html
Attacks on Cloud Service Providers Down 25% During First 4 Months of 2022
Canonical Lets Loose Ubuntu 22.04 LTS 'Jammy Jellyfish'
Low-Code Platforms Help Ease the Shadow IT Adversity Pain
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https://www.technewsworld.com/story/study-finds-sports-is-king-among-livestreamers-176771.html
Study Finds Sports Is King Among Livestreamers
New Cisco Conferencing Devices Designed To Heal Meeting Fatigue
Amazon Puts High-Tech Spin on Play Dates With Kiddie Video-Calling Device
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https://www.technewsworld.com/story/apple-shows-off-vast-upgrades-to-software-hardware-user-experiences-at-wwdc22-176822.html
Apple Shows Off Vast Upgrades to Software, Hardware, User Experiences at WWDC22
Microsoft's Innovative 4-Processor PC
Slipping Graphics Chip Prices Could Signal Coming End of Semiconductor Shortages
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https://www.technewsworld.com/story/ubuntu-core-22-release-addresses-challenges-of-iot-edge-computing-176583.html
Ubuntu Core 22 Release Addresses Challenges of IoT, Edge Computing
Titan Linux Beta Brings Simplicity, Finesse to KDE Remake
Don't Become a Fool in the IT Gold Rush
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https://www.technewsworld.com/story/digital-devices-of-corporate-brass-ripe-for-hacker-attacks-176860.html
Digital Devices of Corporate Brass Ripe for Hacker Attacks
Ransomware Greatest Risk to Supply Chain in Minds of IT Pros
New Software Vulnerability Zeroes In on Microsoft Programs
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https://www.technewsworld.com/story/data-observabilitys-big-challenge-build-trust-at-scale-176667.html
Data Observability's Big Challenge: Build Trust at Scale
The Business Case for Clean Data and Governance Planning
6 Critical Steps for Scaling Secure Universal Data Authorization
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https://www.technewsworld.com/story/apple-and-microsoft-developers-conferences-exhibit-companies-strengths-weaknesses-176839.html
Apple and Microsoft Developers Conferences Exhibit Companies' Strengths, Weaknesses
New Linux Laptop Line Advances HP, System76 Open-Source Collaboration
Lax Cyber Skills, Dev Blind Spots Behind Organizations' AppSec Breakdowns
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https://www.technewsworld.com/story/cryptocurrency-custody-concerns-who-holds-the-digital-storage-keys-176683.html
Cryptocurrency Custody Concerns: Who Holds the Digital Storage Keys?
The 5 Coolest Things at Dell World Almost No One Saw
Finding the Fun in Non-Fungible E-Commerce
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https://www.technewsworld.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Natural Language Speaks Loudly About a Big Shift in AI
Appdome CEO on Mobile App Security: No Developer, No Code, No Problem
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https://www.technewsworld.com/story/nvidia-showcases-the-metaverse-future-at-gtc-87465.html
Nvidia Showcases the Metaverse Future at GTC
Play-To-Earn Gaming Faces Hurdles To Rapid Growth
The Coolest Stuff From CES 2022
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https://www.technewsworld.com/story/hackers-cast-linkedin-as-most-popular-phishing-spot-176643.html
Hackers Cast LinkedIn as Most-Popular Phishing Spot
Forrester Pegs B2B Fraud, Cyber Insurance Complacency as Top Threats in 2022
US Braces for Cyberwarfare Amid Fears of Russian Assault
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https://www.technewsworld.com/story/kyy-15-6-portable-monitor-packs-value-with-a-healthy-feature-set-176836.html
KYY 15.6" Portable Monitor Packs Value With a Healthy Feature Set
InnoView's 15.6" 4K Portable Panel Could Be the Ultimate Touchscreen Accessory
Intel Releases Arc, Now We Have a Three-Horse Race
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https://www.technewsworld.com/story/hack-your-metabolism-to-improve-health-with-the-lumen-smart-device-87350.html
Hack Your Metabolism To Improve Health With the Lumen Smart Device
Amazon Rolls Out Alexa for Senior Living and Healthcare Providers
Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep
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https://www.technewsworld.com/story/home-automation-faces-3-perpetual-problems-176684.html
Home Automation Faces 3 Perpetual Problems
How the War in Ukraine Is Changing the Technology Landscape
CES 2022 Predictions
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https://www.technewsworld.com/story/start-here-when-things-go-wrong-on-your-linux-system-176520.html
Start Here When Things Go Wrong on Your Linux System
Computers Use Processes, So Should You
NICE Platform Answers Call for Hyper-Personal CX Tools
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https://www.technewsworld.com/story/foundries-and-arduino-team-to-patch-iot-devices-87464.html
Foundries and Arduino Team To Patch IoT Devices
Remote Work Heightens Privacy and Security Anxiety Among Employees
Amazon Super Smart Fridge Is Reportedly in the Works
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https://www.technewsworld.com/story/open-source-leaders-push-wh-for-security-action-176531.html
Open Source Leaders Push WH for Security Action
Ukrainian IT Firm Counterattacks Russian War Lies
US Tech Market Leadership at a Crossroads
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https://www.technewsworld.com/story/cybersec-firms-give-advice-services-to-quell-fallout-from-malware-aimed-at-ukraine-87435.html
CyberSec Firms Give Advice, Services To Quell Fallout From Malware Aimed at Ukraine
Russia-Linked Cyclops Blink Malware Identified as Potential Cyberwarfare Weapon
Ransomware-Related Data Leaks Jump 82% in 2021
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https://www.technewsworld.com/story/kids-screen-use-sees-fastest-rise-in-4-years-176735.html
Kids' Screen Use Sees Fastest Rise in 4 Years
What's in Store for Next-Gen Digital Wallets
Apple Privacy Rule Cost Tech Titans Estimated $9.85 Billion in Revenue
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https://www.technewsworld.com/story/linux-security-study-reveals-when-how-you-patch-matters-176517.html
Linux Security Study Reveals When, How You Patch Matters
New Breeze Theme Gives KDE Neon Release Lots of Sparkle
HP Chromebase Makes Chrome OS Desktops a Smart Choice
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https://www.technewsworld.com/story/pii-of-many-fortune-1000-execs-exposed-at-data-broker-sites-176668.html
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
US-Led Seizure of RaidForums May Defy Lasting Effect on Security
Atlas VPN Debuts MultiHop+ for Added Layer of Internet Privacy and Security
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https://www.technewsworld.com/story/rebuilding-ukraine-3d-printing-and-the-metaverse-could-help-create-the-cities-of-tomorrow-87455.html
Rebuilding Ukraine: 3D Printing and the Metaverse Could Help Create the Cities of Tomorrow
InnoView 15.8" Portable Display: More Screen Space for Small Devices
Desklab Portable Monitor: Ideal for Work, Play, Mobile Productivity
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https://www.technewsworld.com/story/report-finds-us-workers-lagging-in-digital-skills-87352.html
Report Finds US Workers Lagging in Digital Skills
Nvidia Launches Earth 2 and Goes to War Against Climate Change
The Challenge and Promise of Quantum Computing
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https://www.technewsworld.com/story/microsoft-bing-yandex-create-new-search-protocol-87311.html
Microsoft Bing, Yandex Create New Search Protocol
Botify SEO Platform Helps Brands Navigate Organic Search Rankings
Google Cloud Seeks To Cure Retailers' Search Woes, Help Compete With Amazon
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https://www.technewsworld.com/story/cyber-asset-management-overwhelming-it-security-teams-87457.html
Cyber Asset Management Overwhelming IT Security Teams
30 Years of Linux History Told via Distros
Stale Open Source Code Rampant in Commercial Software: Report
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https://www.technewsworld.com/story/apple-refreshes-iphone-se-ipad-air-debuts-studio-desktop-87442.html
Apple Refreshes iPhone SE, iPad Air, Debuts Studio Desktop
Tesla Smartphone Could Be a Game Changer
Snapdragon 8 Suggests the End of PCs and Smartphones as We Know Them
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https://www.technewsworld.com/story/big-tech-firms-move-to-squash-deceptive-info-on-ukraine-crisis-87434.html
Big Tech Firms Move To Squash Deceptive Info on Ukraine Crisis
Facebook Pushes Pause on Instagram for Kids
TikTok Tops YouTube in Watch Time Among Android Users
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https://www.technewsworld.com/story/why-commercial-space-travel-is-unlikely-to-scale-up-87415.html
Why Commercial Space Travel Is Unlikely To Scale Up
Kuo Predicts 'iPhone 13' Will Support Satellite Calls and Texting
30 Years Later, the Trajectory of Linux Is Star Bound
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https://www.technewsworld.com/story/marketers-beware-floridas-mini-tcpa-176642.html
Marketers: Beware Florida's Mini-TCPA
Gamifying EdTech Launches Learning to Loftier Levels
Nasuni Founder Andres Rodriguez: Object Storage Offers More Cloud Benefits, Lower Cost
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https://www.technewsworld.com/story/microsoft-finally-has-truly-competitive-alternatives-to-apple-products-87282.html
Microsoft Finally Has Truly Competitive Alternatives to Apple Products
New iPad Mini Stars at Apple Refresh Event
Chromebook Shipments Jump 75% YoY in Q2
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https://www.technewsworld.com/story/the-birth-of-googles-sentient-ai-and-the-problem-it-presents-176854.html
The Birth of Google's 'Sentient' AI and the Problem It Presents
Google Hasn't Started the Robocalypse Yet
With Sheryl Sandberg Gone, Does Meta Grow Up, or Die?
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https://www.technewsworld.com/story/new-eu-law-will-force-google-meta-others-to-expose-algorithms-176689.html
New EU Law Will Force Google, Meta, Others To Expose Algorithms
Pandemic, Compliance Driving Increased Privacy Spending
Report Argues Antitrust Bill Would Hurt Consumers, Stymie Innovation
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https://www.technewsworld.com/story/blackberry-and-preparing-for-the-software-defined-automobile-176776.html
BlackBerry and Preparing for the Software-Defined Automobile
Wing Picks DFW for First Commercial Drone Deliveries in Major US Metro Area
Advanced Sensor System May Open Door to Zero Death Driving
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https://www.technewsworld.com/story/a-step-into-metas-vr-meeting-world-horizon-workrooms-87448.html
A Step Into Meta's VR Meeting World, Horizon Workrooms
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Reality Check on the Virtual Universe: Metaverse or Metamess?
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https://www.technewsworld.com/story/apple-mr-specs-will-shun-metaverse-report-87385.html
Apple MR Specs Will Shun Metaverse: Report
Apple Wearables Holiday Sales Knock It Out of the Park
5 Terrific Tech Gift Ideas for Your Holiday Shopping List
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https://www.technewsworld.com/story/cybercriminals-employing-specialists-to-maximize-ill-gotten-gains-87200.html
Cybercriminals Employing Specialists To Maximize Ill-Gotten Gains
Encouraging Research Finds Brain Adjusts to 'Third Thumb'
E-Commerce Tending to Health and Wellness Needs
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