Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality data will be entering the system. Here's how you can give your company a true advantage -- and empower everyone who relies on your CRM's data...
Live chat and conversational platform technologies have made significant advancements in recent years. Thanks to AI and machine learning, these implementations have gone beyond just being a customer support tool, to a crucial component of an e-commerce revenue engine. Here's what retailers need to k...
If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and ...
E-commerce is now at an all-time high, with global sales figures projected to reach $4.1 trillion in 2020, almost doubling since 2015. While the spectrum of global customers has broadened, however, so has the scope of competition. As the need for customer support grows, there is a golden opportunity...
Linux users love to chat, and few topics are so prevalent among users as distributions. A big one is a distro's suitability for beginners. Drawing in eager new users is the only way to grow the Linux community. Successful recruitment often hinges on making sure that newcomers start with a distro tha...
Online shoppers face myriad basic obstacles, including not being able to complete a purchase transaction. Research by customer engagement firm goMoxie shows that consumers across all ages, genders, and regions in the U.S. struggle to complete basic tasks on retail websites. Most are more likely to a...
Artificial intelligence has made noticeable changes to technologies around the world. Perhaps AI's most notable potential, however, is its role in the supply chain industry. The value of shrinking and localizing the supply chain process through the use of AI is more apparent than ever, and positions...
To survive in this new business reality, it is imperative that remote employees have the skills to succeed while away from their physical offices. How to do that effectively is a multifaceted process. CRM Buyer discussed that journey with Heather Caudill, senior vice president of relationship manage...
Ask anyone in the e-commerce space and they'll tell you: it's a numbers game. The numbers we rely on every day offer insights into every aspect of our competitive industry, from the click-through success of advertising campaigns to the conversion rates of specifically placed "Buy Now" buttons. Yet i...
Once upon a time, it seemed no organization had its finger on the pulse of technology more than research consulting firm Gartner. Global corporations, technology companies, and the investment community have trusted Gartner for insights and analysis across a range of market sectors. But today, that l...
Garmin on Monday confirmed that many of its online services have been disrupted by a cyberattack on its systems that occurred on July 23, 2020. Services disrupted by the attack, which encrypted data on the systems, included website functions, customer support, customer facing applications, and compa...
Uber is looking to food delivery for rescue from falling revenues caused by people staying at home because of the pandemic. Gross bookings for Uber Rides have decreased by three percent year over year, the company noted in its Q1 2020 financial report. On July 6, Uber announced that it's acquiring o...
It is true that the U.S. economy never has faced the challenges it faces now, but the implications for e-commerce and direct-to-consumers' fulfillment functions are particularly significant. This is clearly demonstrated by the federal government's determination that companies that ship goods directl...
Customer service doesn't have to suffer while your company goes through a difficult transition. In fact, 78 percent of consumers said they stopped doing business with a company because of poor customer service. Now is the time to show your most valuable buyers how you'll keep them informed, updated ...
Facebook has announced a $100M commitment to offer cash grants and ad credits to help as many as 30,000 eligible small businesses in 30 countries where the company operates. The program can help SMBs maintain their workforces, meet rent costs, connect with more customers, and cover operational costs...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
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https://www.technewsworld.com/story/attacks-on-cloud-service-providers-down-25-during-first-4-months-of-2022-176678.html
Attacks on Cloud Service Providers Down 25% During First 4 Months of 2022
Canonical Lets Loose Ubuntu 22.04 LTS 'Jammy Jellyfish'
Low-Code Platforms Help Ease the Shadow IT Adversity Pain
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https://www.technewsworld.com/story/study-finds-sports-is-king-among-livestreamers-176771.html
Study Finds Sports Is King Among Livestreamers
New Cisco Conferencing Devices Designed To Heal Meeting Fatigue
Amazon Puts High-Tech Spin on Play Dates With Kiddie Video-Calling Device
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https://www.technewsworld.com/story/apple-shows-off-vast-upgrades-to-software-hardware-user-experiences-at-wwdc22-176822.html
Apple Shows Off Vast Upgrades to Software, Hardware, User Experiences at WWDC22
Microsoft's Innovative 4-Processor PC
Slipping Graphics Chip Prices Could Signal Coming End of Semiconductor Shortages
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https://www.technewsworld.com/story/ubuntu-core-22-release-addresses-challenges-of-iot-edge-computing-176583.html
Ubuntu Core 22 Release Addresses Challenges of IoT, Edge Computing
Titan Linux Beta Brings Simplicity, Finesse to KDE Remake
Don't Become a Fool in the IT Gold Rush
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https://www.technewsworld.com/story/digital-devices-of-corporate-brass-ripe-for-hacker-attacks-176860.html
Digital Devices of Corporate Brass Ripe for Hacker Attacks
Ransomware Greatest Risk to Supply Chain in Minds of IT Pros
New Software Vulnerability Zeroes In on Microsoft Programs
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https://www.technewsworld.com/story/data-observabilitys-big-challenge-build-trust-at-scale-176667.html
Data Observability's Big Challenge: Build Trust at Scale
The Business Case for Clean Data and Governance Planning
6 Critical Steps for Scaling Secure Universal Data Authorization
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https://www.technewsworld.com/story/apple-and-microsoft-developers-conferences-exhibit-companies-strengths-weaknesses-176839.html
Apple and Microsoft Developers Conferences Exhibit Companies' Strengths, Weaknesses
New Linux Laptop Line Advances HP, System76 Open-Source Collaboration
Lax Cyber Skills, Dev Blind Spots Behind Organizations' AppSec Breakdowns
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https://www.technewsworld.com/story/cryptocurrency-custody-concerns-who-holds-the-digital-storage-keys-176683.html
Cryptocurrency Custody Concerns: Who Holds the Digital Storage Keys?
The 5 Coolest Things at Dell World Almost No One Saw
Finding the Fun in Non-Fungible E-Commerce
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https://www.technewsworld.com/story/sports-betting-platforms-gambling-with-substandard-cx-176483.html
Sports Betting Platforms Gambling With Substandard CX
Natural Language Speaks Loudly About a Big Shift in AI
Appdome CEO on Mobile App Security: No Developer, No Code, No Problem
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https://www.technewsworld.com/story/nvidia-showcases-the-metaverse-future-at-gtc-87465.html
Nvidia Showcases the Metaverse Future at GTC
Play-To-Earn Gaming Faces Hurdles To Rapid Growth
The Coolest Stuff From CES 2022
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https://www.technewsworld.com/story/hackers-cast-linkedin-as-most-popular-phishing-spot-176643.html
Hackers Cast LinkedIn as Most-Popular Phishing Spot
Forrester Pegs B2B Fraud, Cyber Insurance Complacency as Top Threats in 2022
US Braces for Cyberwarfare Amid Fears of Russian Assault
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https://www.technewsworld.com/story/kyy-15-6-portable-monitor-packs-value-with-a-healthy-feature-set-176836.html
KYY 15.6" Portable Monitor Packs Value With a Healthy Feature Set
InnoView's 15.6" 4K Portable Panel Could Be the Ultimate Touchscreen Accessory
Intel Releases Arc, Now We Have a Three-Horse Race
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https://www.technewsworld.com/story/hack-your-metabolism-to-improve-health-with-the-lumen-smart-device-87350.html
Hack Your Metabolism To Improve Health With the Lumen Smart Device
Amazon Rolls Out Alexa for Senior Living and Healthcare Providers
Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep
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https://www.technewsworld.com/story/home-automation-faces-3-perpetual-problems-176684.html
Home Automation Faces 3 Perpetual Problems
How the War in Ukraine Is Changing the Technology Landscape
CES 2022 Predictions
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https://www.technewsworld.com/story/start-here-when-things-go-wrong-on-your-linux-system-176520.html
Start Here When Things Go Wrong on Your Linux System
Computers Use Processes, So Should You
NICE Platform Answers Call for Hyper-Personal CX Tools
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https://www.technewsworld.com/story/foundries-and-arduino-team-to-patch-iot-devices-87464.html
Foundries and Arduino Team To Patch IoT Devices
Remote Work Heightens Privacy and Security Anxiety Among Employees
Amazon Super Smart Fridge Is Reportedly in the Works
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https://www.technewsworld.com/story/open-source-leaders-push-wh-for-security-action-176531.html
Open Source Leaders Push WH for Security Action
Ukrainian IT Firm Counterattacks Russian War Lies
US Tech Market Leadership at a Crossroads
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https://www.technewsworld.com/story/cybersec-firms-give-advice-services-to-quell-fallout-from-malware-aimed-at-ukraine-87435.html
CyberSec Firms Give Advice, Services To Quell Fallout From Malware Aimed at Ukraine
Russia-Linked Cyclops Blink Malware Identified as Potential Cyberwarfare Weapon
Ransomware-Related Data Leaks Jump 82% in 2021
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https://www.technewsworld.com/story/kids-screen-use-sees-fastest-rise-in-4-years-176735.html
Kids' Screen Use Sees Fastest Rise in 4 Years
What's in Store for Next-Gen Digital Wallets
Apple Privacy Rule Cost Tech Titans Estimated $9.85 Billion in Revenue
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https://www.technewsworld.com/story/linux-security-study-reveals-when-how-you-patch-matters-176517.html
Linux Security Study Reveals When, How You Patch Matters
New Breeze Theme Gives KDE Neon Release Lots of Sparkle
HP Chromebase Makes Chrome OS Desktops a Smart Choice
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https://www.technewsworld.com/story/pii-of-many-fortune-1000-execs-exposed-at-data-broker-sites-176668.html
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
US-Led Seizure of RaidForums May Defy Lasting Effect on Security
Atlas VPN Debuts MultiHop+ for Added Layer of Internet Privacy and Security
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https://www.technewsworld.com/story/rebuilding-ukraine-3d-printing-and-the-metaverse-could-help-create-the-cities-of-tomorrow-87455.html
Rebuilding Ukraine: 3D Printing and the Metaverse Could Help Create the Cities of Tomorrow
InnoView 15.8" Portable Display: More Screen Space for Small Devices
Desklab Portable Monitor: Ideal for Work, Play, Mobile Productivity
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https://www.technewsworld.com/story/report-finds-us-workers-lagging-in-digital-skills-87352.html
Report Finds US Workers Lagging in Digital Skills
Nvidia Launches Earth 2 and Goes to War Against Climate Change
The Challenge and Promise of Quantum Computing
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https://www.technewsworld.com/story/microsoft-bing-yandex-create-new-search-protocol-87311.html
Microsoft Bing, Yandex Create New Search Protocol
Botify SEO Platform Helps Brands Navigate Organic Search Rankings
Google Cloud Seeks To Cure Retailers' Search Woes, Help Compete With Amazon
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https://www.technewsworld.com/story/cyber-asset-management-overwhelming-it-security-teams-87457.html
Cyber Asset Management Overwhelming IT Security Teams
30 Years of Linux History Told via Distros
Stale Open Source Code Rampant in Commercial Software: Report
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https://www.technewsworld.com/story/apple-refreshes-iphone-se-ipad-air-debuts-studio-desktop-87442.html
Apple Refreshes iPhone SE, iPad Air, Debuts Studio Desktop
Tesla Smartphone Could Be a Game Changer
Snapdragon 8 Suggests the End of PCs and Smartphones as We Know Them
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https://www.technewsworld.com/story/big-tech-firms-move-to-squash-deceptive-info-on-ukraine-crisis-87434.html
Big Tech Firms Move To Squash Deceptive Info on Ukraine Crisis
Facebook Pushes Pause on Instagram for Kids
TikTok Tops YouTube in Watch Time Among Android Users
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https://www.technewsworld.com/story/why-commercial-space-travel-is-unlikely-to-scale-up-87415.html
Why Commercial Space Travel Is Unlikely To Scale Up
Kuo Predicts 'iPhone 13' Will Support Satellite Calls and Texting
30 Years Later, the Trajectory of Linux Is Star Bound
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https://www.technewsworld.com/story/marketers-beware-floridas-mini-tcpa-176642.html
Marketers: Beware Florida's Mini-TCPA
Gamifying EdTech Launches Learning to Loftier Levels
Nasuni Founder Andres Rodriguez: Object Storage Offers More Cloud Benefits, Lower Cost
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https://www.technewsworld.com/story/microsoft-finally-has-truly-competitive-alternatives-to-apple-products-87282.html
Microsoft Finally Has Truly Competitive Alternatives to Apple Products
New iPad Mini Stars at Apple Refresh Event
Chromebook Shipments Jump 75% YoY in Q2
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https://www.technewsworld.com/story/the-birth-of-googles-sentient-ai-and-the-problem-it-presents-176854.html
The Birth of Google's 'Sentient' AI and the Problem It Presents
Google Hasn't Started the Robocalypse Yet
With Sheryl Sandberg Gone, Does Meta Grow Up, or Die?
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https://www.technewsworld.com/story/new-eu-law-will-force-google-meta-others-to-expose-algorithms-176689.html
New EU Law Will Force Google, Meta, Others To Expose Algorithms
Pandemic, Compliance Driving Increased Privacy Spending
Report Argues Antitrust Bill Would Hurt Consumers, Stymie Innovation
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https://www.technewsworld.com/story/blackberry-and-preparing-for-the-software-defined-automobile-176776.html
BlackBerry and Preparing for the Software-Defined Automobile
Wing Picks DFW for First Commercial Drone Deliveries in Major US Metro Area
Advanced Sensor System May Open Door to Zero Death Driving
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https://www.technewsworld.com/story/a-step-into-metas-vr-meeting-world-horizon-workrooms-87448.html
A Step Into Meta's VR Meeting World, Horizon Workrooms
Metaverse Marketing Offers New Approach To Utilizing Customer Data
Reality Check on the Virtual Universe: Metaverse or Metamess?
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https://www.technewsworld.com/story/apple-mr-specs-will-shun-metaverse-report-87385.html
Apple MR Specs Will Shun Metaverse: Report
Apple Wearables Holiday Sales Knock It Out of the Park
5 Terrific Tech Gift Ideas for Your Holiday Shopping List
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https://www.technewsworld.com/story/cybercriminals-employing-specialists-to-maximize-ill-gotten-gains-87200.html
Cybercriminals Employing Specialists To Maximize Ill-Gotten Gains
Encouraging Research Finds Brain Adjusts to 'Third Thumb'
E-Commerce Tending to Health and Wellness Needs
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