Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality data will be entering the system. Here's how you can give your company a true advantage -- and empower everyone who relies on your CRM's data...
Live chat and conversational platform technologies have made significant advancements in recent years. Thanks to AI and machine learning, these implementations have gone beyond just being a customer support tool, to a crucial component of an e-commerce revenue engine. Here's what retailers need to k...
If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and ...
Linux users love to chat, and few topics are so prevalent among users as distributions. A big one is a distro's suitability for beginners. Drawing in eager new users is the only way to grow the Linux community. Successful recruitment often hinges on making sure that newcomers start with a distro tha...
Online shoppers face myriad basic obstacles, including not being able to complete a purchase transaction. Research by customer engagement firm goMoxie shows that consumers across all ages, genders, and regions in the U.S. struggle to complete basic tasks on retail websites. Most are more likely to a...
Artificial intelligence has made noticeable changes to technologies around the world. Perhaps AI's most notable potential, however, is its role in the supply chain industry. The value of shrinking and localizing the supply chain process through the use of AI is more apparent than ever, and positions...
Ask anyone in the e-commerce space and they'll tell you: it's a numbers game. The numbers we rely on every day offer insights into every aspect of our competitive industry, from the click-through success of advertising campaigns to the conversion rates of specifically placed "Buy Now" buttons. Yet i...
Once upon a time, it seemed no organization had its finger on the pulse of technology more than research consulting firm Gartner. Global corporations, technology companies, and the investment community have trusted Gartner for insights and analysis across a range of market sectors. But today, that l...
Garmin on Monday confirmed that many of its online services have been disrupted by a cyberattack on its systems that occurred on July 23, 2020. Services disrupted by the attack, which encrypted data on the systems, included website functions, customer support, customer facing applications, and compa...
Uber is looking to food delivery for rescue from falling revenues caused by people staying at home because of the pandemic. Gross bookings for Uber Rides have decreased by three percent year over year, the company noted in its Q1 2020 financial report. On July 6, Uber announced that it's acquiring o...
Facebook has announced a $100M commitment to offer cash grants and ad credits to help as many as 30,000 eligible small businesses in 30 countries where the company operates. The program can help SMBs maintain their workforces, meet rent costs, connect with more customers, and cover operational costs...
Firefox users in the U.S. are getting an extra measure of privacy protection starting this week. Firefox Desktop Product Development VP Selena Deckelmann heralded the rollout of encrypted DNS over HTTPS, or DoH, by default in Mozilla's browser. The DNS, or Domain Name System, is one of the oldest pa...
The augmented reality space continues to evolve. Device makers such as Bosch, Panasonic, Huawei and Pico are introducing significantly smaller and more powerful smart glasses and AR headsets, such as those demonstrated last month at CES 2020, one of the country's largest consumer technology conferen...
As consumers start to tackle their holiday shopping lists, retailers are scrambling to finish preparations for what's likely to be a record-breaking year. Total sales could break through the $1.1 trillion mark for the first time in history. Cyber Monday alone racked up an estimated $9.4 billion in s...
When live streaming first started to roll out across multiple social media platforms, it remained pretty unclear how this new technology would interface with Internet users. More often a source for friends to include one another on events they're missing out on, frequent uses of live video streaming...
Yes - I'm more likely to buy with flexible payment options.
Sometimes - It depends on the item and terms.
Rarely - I typically prefer paying upfront to avoid debt.
Not at All - My purchase decisions are based on need and budget.
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How Low-Code/No-Code Platforms Can Help Manufacturers Embrace IoT
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What Drives Consumers Crazy About Streaming Video
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Qualcomm Embraces the Goldilocks Approach to Mobile Gaming
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The Realities of Switching to a Passwordless Computing Future
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More Linux Malware Means More Linux Monitoring
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New Commercial Operating Models Needed To Advance Life Sciences Tech
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Generative AI Riding Crest of Gartner Hype Wave
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With the Advent of AI, It’s Time To Rethink Human Resources
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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The Future of Handheld Gaming Could Dominate This Holiday Season
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Cyber Insurance Costs Rising, Coverages Shrinking: Report
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Disorganization, Not Cost, Fuels the IT E-Waste Crisis
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MBA Grads With Startup Ambitions Attracted to Health Care, AI
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Winees L1 2K Solar Security Camera Has Good Performance, Flawed App
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Leverage the Power of Data To Monitor Home Energy Efficiency
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Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
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Forrester Recommends Enterprises Avoid AI Hype and Zombie Projects
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HP Addresses Rising Security Threats Before an AI-Driven Wave of Pain
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A Comprehensive App Development Strategy for Business Success
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When Betting on Linux Security, Look at the Big Picture
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Growing Number of ID Theft Victims Mulling Suicide, ITRC Reports
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Rhino Linux Unleashes First Rolling Release Ubuntu Stable Edition
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Redefining Health Care: Integrating Tech for a Consumer-Centric Focus
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Google Invites Public To Test Drive Its AI Chatbot Bard
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Google Green Report: Sustainability Wins, Water Goals Remain Elusive
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Why Samsung Needs Apple To Validate Foldable Smartphones
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Musk Rolls Dice With Drastic Rebranding of Twitter
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DARPA Moves Forward With Project To Revolutionize Satellite Communication
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Modern EdTech Goes Beyond Coding to Career Preparedness
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One More Thing…Apple Unveils Vision Pro Mixed-Reality Headset at WWDC23
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Pew Finds More Americans Worried About AI Than Excited by It
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The Problem With Suing Gen AI Companies for Copyright Infringement
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Study Finds EV Battery Replacement Rare, Most Covered by Warranty
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Apple Vision Pro and Why the Goovis G3 Max May Be Better
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Apple Vision Pro: Gateway to a New Computing Future
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‘Women Don’t Play’ Confronts Gender Disparity in the Tech Industry
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