Various CRM vendors have been issuing interesting survey results from the pandemic that purport to show the "new normal" in full flower. Salesforce did so recently, and now Oracle is getting into the act. While the data generated from these and many other surveys is interesting, and drives much discussion, the information content we intuit may not be everything it appears to be...
For anyone that still believes that Apple can be more than an incredibly profitable company; but one you can also be proud of for how it treats its people and customers, incoming VP of worldwide communications Stella Low could be the critical remedy for what ails the firm. Let's talk about Apple thi...
Last month's ruling by the Supreme Court in Google LLC v. Oracle America Inc. ended 10 years of tortuous litigation. While the Court definitively addressed the dispute between the two high tech giants, it put aside answering one critical infringement factor. Still, the ruling appeared to reduce th...
I've been writing about the importance of platform as a tool and as a strategy for a while -- and not only with regard to Salesforce. I'd say most CRM vendors have a platform story; others like Oracle and Zoho come up as examples all the time. The difference with Salesforce is that it's looking bey...
U.S. senators heading antitrust issues have flagged Apple's new AirTag effort as potentially anticompetitive after Tile CEO CJ Prober started complaining because Apple could put his company out of business. Let's talk about Apple, vendor lock-in, and antitrust. Then we'll close with the product of ...
Sourcegraph has launched an automated internal coding tool that allows enterprises to automate and track large-scale code changes across all repositories and code hosts. The new tool, called Batch Changes, also provides developers and enterprises ways to manage the resulting change sets through che...
In the old days you could identify weak spots in your business and purchase software systems designed to eliminate or at least to significantly reduce those liabilities. Performing an ROI analysis usually consisted of two parts: a before study to determine the business' steady state; and a post impl...
There is budding optimism about the future. COVID-19 cases and deaths are in decline, financial indicators are decent and trending up, and forecasters are predicting a booming economy. This involves a lot of buying and selling at both the business-to-business and business-to-consumer ends of the spe...
Oracle's continued strides in the tech space say a lot about perseverance and deep pockets. It was a darling of the 20th century tech era, rising from a startup in the database wars and becoming the sole surviving independent database company. But at some point, success leveled out its rise and it b...
Oracle learned a lot from its customers and plowed its findings back into its core product just as others were getting restless and seeking alternatives. Oracle is now calling its product a "converged database" to help with differentiation by highlighting that many businesses don't often only focus ...
Maintaining and increasing research and development spending in the COVID-19 era is critical for high technology vendors to deliver new solutions and services, continue to innovate, and position their businesses to rebound from the negative effects of the global pandemic. Analysts, financial adviso...
Three announcements at Dreamforce tell a credible story of the future in which algorithmically driven assistance drives business -- and much more. We've long known that we can't manage what we can't measure, and measurement requires data to deliver real information. These announcements provide an in...
CRM giant Salesforce has signed a definitive agreement to purchase enterprise communications platform Slack. "Together, Salesforce and Slack will shape the future of enterprise software and transform the way everyone works in the all-digital, work-from-anywhere world, said Marc Benioff, Chair and C...
It is often said that only a poor workman blames his tools and only an inferior vendor blames the customer for their troubles with a product. But too many user organizations just don't seem to be adopting CRM to the degree that it takes to be successful -- even after more than two decades of trying
Healthcare records were digitized to help prevent medical errors such as misdiagnoses and mistakes with medication, but electronic health records have made it easier for bad actors to steal patients' highly personal information. Cybercriminals are further motivated by the fact that patient medical r...
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AnkerWork PowerConf C300 Webcam Delivers AI-Powered Excellence in a Compact Design
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More Linux Malware Means More Linux Monitoring
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Impressions of Meta Quest 3: The Must-Have VR Gift for the Holidays?
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Hacker Advocates Turning Tracking Tables on Law Enforcement
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Chip Wars of 2024: Will a Cell Phone Take the Laptop Crown?
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Gunnar Tallac Glasses: A Stylish Solution for Blue-Light Protection
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Leverage the Power of Data To Monitor Home Energy Efficiency
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How Low-Code/No-Code Platforms Can Help Manufacturers Embrace IoT
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IT and Security Leaders Baffled by AI, Unsure About Security Risks: Study
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Cyber Insurance Costs Rising, Coverages Shrinking: Report
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Gen Z, Millennials Turning to TikTok for Career Advice
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Qualys Discovers Critical Linux Flaw ‘Looney Tunables’
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Tech Coalition Launches Initiative To Crackdown on Nomadic Child Predators
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SatCo Makes First 5G Call via Satellite Using Everyday Smartphone
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Google Invites Public To Test Drive Its AI Chatbot Bard
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Disorganization, Not Cost, Fuels the IT E-Waste Crisis
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