Discussion Threads

This device, while does have impressive specs, will not always work for the application it is intended and this is where the problem starts with Desklab the company. When I first ordered my device, I was intending on using it for my business travel, my work supplied for me a Del XPS13, which only has 3 USB-C ports, which is a bit annoying, however, there are plenty of options. I read a few reviews online for portable monitors, Desklab scored well, so I ordered a 4K device. I received my device, I was excited to get it up and running, however, it simply didn;t work with my laptop. I read the specs and realized that the device requires 6A from a USB-C port, something not as common. This is not included in the purchasing documentation. I reached out to the Desklab company to exchange for a lower powered 1080p device, however, they indicated that they are out of stock for that model. I then asked for a refund, return of the device, for which they have repeatedly denied. I have vowed to find as many of these review sites and post, as I now have a very expensive paperweight on my hands... DO NOT BUY from Desklab, not a reputable company, they do not stand by their products, and their customer service is really bottom of the swamp... Highly advise anyone advertising on their behalf to refuse, it will not look good for you.