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Results 1-4 of 4 for John Engates

CRM for the Small Business, Part 8: Scaling Up

Web-based CRM solutions and cloud computing will help alleviate some of the growing pains small businesses may experience. In the past, a company using client software would typically have to buy a license to accommodate future growth, John Engates, chief technology officer at Rackspace, told CRM Buyer. That used to be a barrier for small businesses because it was prohibitively expensive...

Rackspace Ratchets Up Cloud Computing Competition

"It is a big jump in our expertise and an acceleration of our offerings," John Engates, CTO for Rackspace, told TechNewsWorld. "We have some things in the works internally that would have gotten us to this point, but it would have taken us a longer period of time to reach." F...

How to Scale IT Infrastructure Without Leaving Stretch Marks

As it grows, a successful Web site or application generates more and more traffic. Unless infrastructure can be scaled to match, its increasingly slow performance will discourage users from coming back, and a promising application will have failed ...

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Rackspace: A Study in Fanatical Customer Support

"We have remained true to that specialized offering, which has helped us to maintain profitability since February 2001," Rackspace CTO John Engates told TechNewsWorld. "As a result, we are the fastest-growing managed hosting specialist in the world." Engates pegged that growth...

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