The LF Deep Learning Foundation has announced the availability of the first software from the Acumos AI Project. Dubbed "Athena," it supports open source innovation in artificial intelligence, machine learning and deep learning. The goal is to make critical new technologies available to developers and data scientists everywhere. Launched earlier this year, Acumos is part of a Linux Foundation umbrell...
The connected car may be zooming into the mainstream: Apple has officially entered the market. The debut of CarPlay comes nearly a year after Apple first previewed iOS in the car, tweaking the platform to move Siri, Maps and other services to the dashboard. Apple showed off CarPlay and announced new...
To remain successful against the backdrop of complex market dynamics and increased competition, it has become critical for organizations to offer more evolved products and services that are not only cost-effective, but also extendable, scalable and focused on improved customer experience. Cloud com...
Telecom innovations have turned the entire globe into a neighborhood. The ability to carry a portable device, such as a laptop computer or a cellphone, has made it possible for consumers to continuously communicate with one another across short or long distances. Ironically, while telecom operators ...
For the last few years, Amdocs has been introducing modules, or "packs," to customers. These are packaged applications that are equipped with features that address a specific task or functional area and are designed for fast implementation. This strategy was on display last week when Amdocs rolled o...
This year, companies seeking to invest further -- or for the first time -- in a CRM software system will find not only a wide array of vendors, but also a large selection of computing platforms to support the application. These can range from Software as a Service offerings typified by the standard-...
Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It is the first OEM agreement IBM has inked involving Optim, Steve Tallant, senior manager of product li...
The customer relationship management industry will grow by 14.2 percent this year, Gartner forecasts in a new report, with revenue expected to surpass $8.9 billion. Last year, the CRM industry registered $7.8 billion in global sales, based on preliminary revenue figures. The market is expected to co...
Amdocs has introduced a new lineup of service offerings designed to help its customers make the transition to marketing their own products and strategies in the digital medium. Amdocs began realigning its product portfolio in this direction last year, when it introduced the Customer Experience Syste...
Amdocs has rolled out Smart Agent Desktop, a new product that gives contact center agents visibility into back-end applications and provides guidance on decision making processes related to calls. It is the combination of both factors in one product that makes this rollout unique in the industry, Ho...
Amdocs has overhauled the functionality in its flagship CRM-billing suite with the release of Amdocs 7 on Tuesday. Providing telcos with support for new convergence technology and services is chief among the new capabilities in the application. The system does not exclude any providers or service of...
Over the last week, two partnerships -- Pegasystems and IBM, and Amdocs and SAS -- have emerged to offer new CRM applications for the banking industry. The timing no doubt was happenstance, but the dual product rollouts illustrate the attraction this sector has for the CRM industry. In fact, banking...
Siebel led a list of top CRM applications ranked according to their size and expertise in eight vertical markets in a recent IDC report. Not surprisingly, Oracle's other CRM solutions -- thanks to multiple acquisitions over the last several years -- also dominate a majority of the categories. Howeve...
Amdocs, an erstwhile CRM stalwart that has increasingly transformed itself into an end-to-end provider of communications industry software, has filled in missing functionality with a new acquisition. The company has signed an agreement to acquire Cramer Systems Group, a provider of operations suppo...
Amdocs continues to leverage its telephony roots to expand into retail banking, introducing three vertical applications for the financial services market under an approach called Dynamic Banking. The new products are Dynamic Pricing and Product Bundling, Customer Communications, and Mobile and Micro...
Expect an unprecedented tsunami of excitement.
Look for a bigger surge of enthusiasm compared to recent Apple events.
Anticipate the typical level of interest sparked by a wave of Apple news.
With only a mild ripple of interest.
WWDC, yawn.
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/Ubuntu-Lunar-Lobster.jpg
https://www.technewsworld.com/story/ubuntu-23-04-lunar-lobster-lands-with-newly-minted-cinnamon-desktop-flavor-177026.html
Ubuntu 23.04 ‘Lunar Lobster’ Lands With Newly Minted Cinnamon Desktop Flavor
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/Sonos-Era-300.jpg
https://www.technewsworld.com/story/sonos-bets-on-spatial-audio-as-a-key-brand-differentiator-177987.html
Sonos Bets on Spatial Audio as a Key Brand Differentiator
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/Apple-Mac-Mini-M2-M2-Pro.jpg
https://www.technewsworld.com/story/mac-mini-macbook-pro-refreshed-with-latest-apple-silicon-177671.html
Mac Mini, MacBook Pro Refreshed With Latest Apple Silicon
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/05/satisfied-computer-user.jpg
https://www.technewsworld.com/story/linux-what-linux-it-just-works-177075.html
Linux? What Linux? It Just Works
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/russian-hacker-group.jpg
https://www.technewsworld.com/story/doj-five-eyes-nations-unite-to-dismantle-russian-cyber-espionage-network-178292.html
DOJ, Five Eyes Nations Unite To Dismantle Russian Cyber-Espionage Network
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/remote-worker.jpg
https://www.technewsworld.com/story/personal-data-harvesting-and-how-to-reduce-your-digital-footprint-178046.html
Personal Data Harvesting and How To Reduce Your Digital Footprint
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/open-source-pen-1.jpg
https://www.technewsworld.com/story/business-conditions-prime-for-more-open-source-contributors-176940.html
Business Conditions Prime for More Open-Source Contributors
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/05/gen-ai-markets.jpg
https://www.technewsworld.com/story/fixing-the-market-demand-problem-with-generative-ai-178294.html
Fixing the Market Demand Problem With Generative AI
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/ai-robot.jpg
https://www.technewsworld.com/story/the-ai-revolution-is-at-a-tipping-point-178143.html
The AI Revolution Is at a Tipping Point
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/student-computer.jpg
https://www.technewsworld.com/story/edtech-developers-study-game-approach-aces-med-school-testing-curve-177727.html
EdTech Developer’s Study Game Approach Aces Med School Testing Curve
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/05/RSA-Conference-2023.jpg
https://www.technewsworld.com/story/rsa-conference-rebounds-as-business-risks-soar-178281.html
RSA Conference Rebounds as Business Risks Soar
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/12/server-racks-data-center.jpg
https://www.technewsworld.com/story/are-mainframes-an-indicator-of-banking-reliability-178260.html
Are Mainframes an Indicator of Banking Reliability?
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/telehealth-provider.jpg
https://www.technewsworld.com/story/digital-health-care-flourishing-despite-legal-logistical-hurdles-177497.html
Digital Health Care Flourishing Despite Legal, Logistical Hurdles
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/05/Telly-TV.jpg
https://www.technewsworld.com/story/telly-offers-half-million-free-55-inch-4k-tvs-advertisers-to-pick-up-tab-178301.html
Telly Offers Half-Million Free 55-Inch 4K TVs, Advertisers To Pick Up Tab
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/smart-home-2-story.jpg
https://www.technewsworld.com/story/leverage-the-power-of-data-to-monitor-home-energy-efficiency-178147.html
Leverage the Power of Data To Monitor Home Energy Efficiency
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/07/iot.jpg
https://www.technewsworld.com/story/unresolved-conflicts-slow-esim-upgrade-path-to-better-iot-security-176886.html
Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/06/technical-controller.jpg
https://www.technewsworld.com/story/cyber-chiefs-brace-for-major-attacks-in-next-12-months-178283.html
Cyber Chiefs Brace for Major Attacks in Next 12 Months
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/cyberwarfare-3.jpg
https://www.technewsworld.com/story/lazarus-hackers-linux-malware-linked-to-3cx-supply-chain-attack-177020.html
Lazarus Hackers’ Linux Malware Linked to 3CX Supply-Chain Attack
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/05/smartphone-texting.jpg
https://www.technewsworld.com/story/mobile-shopping-apps-linked-to-digital-wallets-a-loyalty-driving-duo-177650.html
Mobile Shopping Apps Linked to Digital Wallets: A Loyalty-Driving Duo
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/computer-dual-monitors.jpg
https://www.technewsworld.com/story/new-distro-makes-running-arch-linux-very-cachy-176997.html
New Distro Makes Running Arch Linux Very ‘Cachy’
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/ai-cybersecurity-lock.jpg
https://www.technewsworld.com/story/researchers-instantly-crack-simple-passwords-with-ai-178233.html
Researchers Instantly Crack Simple Passwords With AI
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/AnkerWork-SR500-Speakerphone.jpg
https://www.technewsworld.com/story/ankerwork-sr500-speakerphone-near-nirvana-for-pc-use-phones-heck-no-177679.html
AnkerWork SR500 Speakerphone: Near Nirvana for PC Use, Phones Heck No
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/online-psychology.jpg
https://www.technewsworld.com/story/is-chatgpt-smart-enough-to-practice-mental-health-therapy-178064.html
Is ChatGPT Smart Enough To Practice Mental Health Therapy?
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/Bard-wait-list.jpg
https://www.technewsworld.com/story/google-invites-public-to-test-drive-its-ai-chatbot-bard-178066.html
Google Invites Public To Test Drive Its AI Chatbot Bard
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/ThinkStation-P7.jpg
https://www.technewsworld.com/story/lenovo-builds-a-workstation-james-bond-would-love-178003.html
Lenovo Builds a Workstation James Bond Would Love
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/phone-charging-station.jpg
https://www.technewsworld.com/story/fbi-issues-warning-about-juice-jacking-at-public-usb-charging-stations-178151.html
FBI Issues Warning About ‘Juice Jacking’ at Public USB Charging Stations
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/Silicon-Valley-Bank.jpg
https://www.technewsworld.com/story/social-media-fueled-the-run-on-silicon-valley-bank-study-178230.html
Social Media Fueled the Run on Silicon Valley Bank: Study
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/08/Space-BACN.jpg
https://www.technewsworld.com/story/darpa-moves-forward-with-project-to-revolutionize-satellite-communication-177003.html
DARPA Moves Forward With Project To Revolutionize Satellite Communication
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/vr-female.jpg
https://www.technewsworld.com/story/gen-ai-and-ar-vr-unintended-consequences-unproven-mainstream-appeal-178156.html
Gen AI and AR/VR: Unintended Consequences, Unproven Mainstream Appeal
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/Bark-app.jpg
https://www.technewsworld.com/story/bark-and-calix-partner-to-combat-cyberbullying-178093.html
Bark and Calix Partner To Combat Cyberbullying
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/AI-chip.jpg
https://www.technewsworld.com/story/3-big-generative-ai-problems-yet-to-be-addressed-178213.html
3 Big Generative AI Problems Yet To Be Addressed
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/legal-gavel.jpg
https://www.technewsworld.com/story/meta-lowers-legal-hammer-on-law-enforcement-data-scraper-177669.html
Meta Lowers Legal Hammer on Law Enforcement Data Scraper
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/07/evs-charging.jpg
https://www.technewsworld.com/story/study-finds-ev-battery-replacement-rare-most-covered-by-warranty-178257.html
Study Finds EV Battery Replacement Rare, Most Covered by Warranty
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/08/metaverse-future.jpg
https://www.technewsworld.com/story/why-nvidia-is-winning-the-race-to-dominate-the-metaverse-178079.html
Why Nvidia Is Winning the Race To Dominate the Metaverse
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/04/HP-Amplify.jpg
https://www.technewsworld.com/story/hp-affirms-better-together-at-its-amplify-event-178127.html
HP Affirms ‘Better Together’ at Its Amplify Event
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/11/female-soldier-soluting.jpg
https://www.technewsworld.com/story/female-army-veteran-uses-tech-to-help-create-a-better-future-177372.html
Female Army Veteran Uses Tech To Help Create a Better Future
Enter your Username and Password to sign in.