One recent rumor that Elon Musk has been emphasizing is the creation of a Tesla phone with a unique feature set. This makes a lot of sense given where Tesla is going, particularly as a hedge against Apple's rumored electric car. Let's explore the potential for a Tesla phone this week. Then we'll close with my product of the week, a set of earbuds that are the most comfortable I've ever tested...
BlackBerry's automotive initiatives are increasingly focused on electric vehicles that need help to reach their full potential. Last week the company highlighted the coming experience with EVs. I found the description compelling and worth covering here because it will make a massive difference. We'l...
A pair of recent studies highlight changing shopper attitudes as the pandemic continues its stranglehold on the supply chain for most industries. Two clear-cut consumer trends have surfaced: online shoppers want more self-service options and an overall more-efficient shopping experience
Last week at Dell Technologies World, the most significant announcement was a massive as-a-service offering called Dell Technologies Apex. This promises to return the IT market to its long lost but fondly remembered IBM past. Let's talk about Apex this week. We'll then close with the product of the ...
U.S. senators heading antitrust issues have flagged Apple's new AirTag effort as potentially anticompetitive after Tile CEO CJ Prober started complaining because Apple could put his company out of business. Let's talk about Apple, vendor lock-in, and antitrust. Then we'll close with the product of ...
Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings...
Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Merchants who demonstrate that they are able to quickly get products t...
Both marketing and loyalty had delayed starts in the CRM world, and both exhibited traits of confusion among those charged with their rollouts; strongly evidenced by a lack of specificity in the early applications that carried their badges. Loyalty is back in the spotlight now; as multiple vendors h...
Buy now pay later, or "BNPL" services are growing in popularity during the pandemic as they enable consumers to pay for purchases over a short time with no interest and a small starting payment. However, money experts urge caution. Similar to credit cards, BNPL services can negatively impact credit ...
SugarCRM last month announced its acquisition of AI-as-a-Service provider Node. This marks the fourth acquisition by SugarCRM since the company's investment by Accel-KKR in August 2018. CRM Buyer discussed the current state of CRM platforms with SugarCRM CEO Craig Charlton, and how artificial intell...
Last month Mercedes and Nvidia announced a relationship. The potential for Mercedes and Nvidia to change the very nature of personal transportation is carried within this partnership. This combination could be magical, both in terms of creating a better alternative to Tesla, and a deeper relationshi...
We've been promised, repeatedly, that AI would revolutionize e-commerce. Has it lived up to expectations? If not, the problem may lie not in the technology you've deployed on your site, but in the architecture and data that support it. The effectiveness of AI-powered features ultimately depends on a...
D2C commerce is on the rise. Increasingly, consumers are expecting to interact directly with the companies that market and manufacture products. "Direct-to-consumer commerce has been enhanced by the explosion of the Internet. E-commerce provides a more convenient and frictionless buying experience,"...
Not so long ago, marketing usually meant gathering some demographic data, placing ads in selected print and broadcast media, stuffing mailboxes with direct mail, plastering the countryside with billboards, and more recently, bombarding the universe with spam. As technology advances and consumers' ex...
I'm struck by the extent to which Apple and Tesla are executing a model very similar to IBM's. While IBM has evolved to put the customer at the center always, Apple and Tesla are nuanced in that respect, much like IBM was in the past. I worked at IBM when it imploded in the early 1990s, so I can spe...
Accessibility of service
Convenience in any situation
Cost-effectiveness
Eco-friendliness
No need for parking
Safe ride when having too much fun
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Courts, Regulators Pose Threat To Apple Services Revenue in 2024
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OpenAI’s Sora, ElevenLabs, and the End of Video Media as We Know It
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GTC 2024: The Brilliant Insanity of Nvidia’s CEO and Which AI Vendors Stood Out
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Nvidia Raises Ante in AI Chip Game With New Blackwell Architecture
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Ransomware Gangs Targeting Backups To Maximize Payoffs
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The Realities of Switching to a Passwordless Computing Future
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AI Will Have a Transformative Impact on Software Development in 2024
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Elegoo’s Vision Is Shaping the Future of 3D Printing
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More Linux Malware Means More Linux Monitoring
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Next-Generation Wi-Fi 7 Standard Expected To Be Finalized in Early 2024
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Report Finds White Hats on Offensive Against Black Hat Hackers
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Qualcomm Chip Closing Performance Gap With Apple M3 in Leaked Benchmarks
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SevaCare Blood Pressure Monitor Offers Affordable Home Health Assurance
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Temu and Homary: Online Retailers That Are Generally a Good Value
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Lunar Lobster Is Dead: How To Upgrade to Ubuntu 23.10 Mantic Minotaur
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Paranoia in the Home: 1 in 3 Americans Worried About Their Smart Gadgets Being Hacked
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HP Amplify Event’s Second Act Was Worth the Wait
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Mobile Security Firms Fortify Defenses as App Attacks Accelerate
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The DOJ’s Flabby Antitrust Lawsuit Against Apple
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LinDoz Returns With Advanced AI To Revamp the MakuluLinux Lineup
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Are Deepfakes Overblown?
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The Orbi RBE973 Wi-Fi Router Really Is That Good
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AI-Powered Software Offers Breakthrough for Treating Dyslexia
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Affiliate Marketing Contributing to Substandard Search Results: Study
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Disorganization, Not Cost, Fuels the IT E-Waste Crisis
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Apple, Google Talks Could Bring Gemini AI to iPhone
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Tech Coalition Launches Initiative To Crackdown on Nomadic Child Predators
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Amazon’s Competitor to Musk’s Starlink Takes Critical Step Toward Deployment
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Standout Tech Products of 2023
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10 Products From CES 2024 That Set the Innovation Bar
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Might Nvidia Be the First Company With an AI CEO?
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Electronic Frontier Foundation Calls for FTC Action on Poisoned Set-Top Boxes
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How AI Could Have Prevented the Key Bridge Collapse
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Vision Pro Revives One-and-Done App Purchases
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Apple Vision Pro Impressions: One Week Later
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‘Women Don’t Play’ Confronts Gender Disparity in the Tech Industry
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