One recent rumor that Elon Musk has been emphasizing is the creation of a Tesla phone with a unique feature set. This makes a lot of sense given where Tesla is going, particularly as a hedge against Apple's rumored electric car. Let's explore the potential for a Tesla phone this week. Then we'll close with my product of the week, a set of earbuds that are the most comfortable I've ever tested...
BlackBerry's automotive initiatives are increasingly focused on electric vehicles that need help to reach their full potential. Last week the company highlighted the coming experience with EVs. I found the description compelling and worth covering here because it will make a massive difference. We'l...
A pair of recent studies highlight changing shopper attitudes as the pandemic continues its stranglehold on the supply chain for most industries. Two clear-cut consumer trends have surfaced: online shoppers want more self-service options and an overall more-efficient shopping experience
Last week at Dell Technologies World, the most significant announcement was a massive as-a-service offering called Dell Technologies Apex. This promises to return the IT market to its long lost but fondly remembered IBM past. Let's talk about Apex this week. We'll then close with the product of the ...
U.S. senators heading antitrust issues have flagged Apple's new AirTag effort as potentially anticompetitive after Tile CEO CJ Prober started complaining because Apple could put his company out of business. Let's talk about Apple, vendor lock-in, and antitrust. Then we'll close with the product of ...
Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings...
Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Merchants who demonstrate that they are able to quickly get products t...
Both marketing and loyalty had delayed starts in the CRM world, and both exhibited traits of confusion among those charged with their rollouts; strongly evidenced by a lack of specificity in the early applications that carried their badges. Loyalty is back in the spotlight now; as multiple vendors h...
Buy now pay later, or "BNPL" services are growing in popularity during the pandemic as they enable consumers to pay for purchases over a short time with no interest and a small starting payment. However, money experts urge caution. Similar to credit cards, BNPL services can negatively impact credit ...
SugarCRM last month announced its acquisition of AI-as-a-Service provider Node. This marks the fourth acquisition by SugarCRM since the company's investment by Accel-KKR in August 2018. CRM Buyer discussed the current state of CRM platforms with SugarCRM CEO Craig Charlton, and how artificial intell...
The pandemic has exposed one fundamental, seemingly contradictory reality: people like to shop online, but they also crave in-person experiences. This era has also made clear that there's an answer to this conundrum: to provide shopping experiences that combine both physical and digital elements. Al...
As consumers get more acquainted with shopping and banking digitally, it seems logical that more people would be inclined to pay their bills online. A recent survey of more than 3,000 adult consumers shows that nearly 70 percent prefer digital payment options, such as website and mobile app channels...
Last month Mercedes and Nvidia announced a relationship. The potential for Mercedes and Nvidia to change the very nature of personal transportation is carried within this partnership. This combination could be magical, both in terms of creating a better alternative to Tesla, and a deeper relationshi...
We've been promised, repeatedly, that AI would revolutionize e-commerce. Has it lived up to expectations? If not, the problem may lie not in the technology you've deployed on your site, but in the architecture and data that support it. The effectiveness of AI-powered features ultimately depends on a...
D2C commerce is on the rise. Increasingly, consumers are expecting to interact directly with the companies that market and manufacture products. "Direct-to-consumer commerce has been enhanced by the explosion of the Internet. E-commerce provides a more convenient and frictionless buying experience,"...
Very - Already have or will get one
Somewhat - Awaiting more reviews or feedback from trusted sources
Indifferent - Satisfied with current phone
Not at All - Prefer other brands
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How Low-Code/No-Code Platforms Can Help Manufacturers Embrace IoT
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Apple and the Art of the Intelligent Refresh
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Qualcomm Embraces the Goldilocks Approach to Mobile Gaming
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The Realities of Switching to a Passwordless Computing Future
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More Linux Malware Means More Linux Monitoring
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New Commercial Operating Models Needed To Advance Life Sciences Tech
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Generative AI Riding Crest of Gartner Hype Wave
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Oracle Reinvents How Generative AI Makes CRM Work Better
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Is Generative AI the Next Big CX Thing Despite Its Risks?
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The Future of Handheld Gaming Could Dominate This Holiday Season
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Digital Desperados ‘Jailbreaking’ AI Systems for Thrills and Profit
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Disorganization, Not Cost, Fuels the IT E-Waste Crisis
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MBA Grads With Startup Ambitions Attracted to Health Care, AI
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Winees L1 2K Solar Security Camera Has Good Performance, Flawed App
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Leverage the Power of Data To Monitor Home Energy Efficiency
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Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
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Forrester Recommends Enterprises Avoid AI Hype and Zombie Projects
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Cyber Insurance Costs Rising, Coverages Shrinking: Report
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A Comprehensive App Development Strategy for Business Success
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When Betting on Linux Security, Look at the Big Picture
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Growing Number of ID Theft Victims Mulling Suicide, ITRC Reports
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Doogee V30T Smartphone: A Rugged Masterpiece With Carrier Caveats
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Redefining Health Care: Integrating Tech for a Consumer-Centric Focus
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Google Invites Public To Test Drive Its AI Chatbot Bard
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Google Green Report: Sustainability Wins, Water Goals Remain Elusive
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Apple Adds Muscle to New iPhones, Watches
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Musk Rolls Dice With Drastic Rebranding of Twitter
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DARPA Moves Forward With Project To Revolutionize Satellite Communication
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Modern EdTech Goes Beyond Coding to Career Preparedness
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One More Thing…Apple Unveils Vision Pro Mixed-Reality Headset at WWDC23
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With the Advent of AI, It’s Time To Rethink Human Resources
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The Problem With Suing Gen AI Companies for Copyright Infringement
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Study Finds EV Battery Replacement Rare, Most Covered by Warranty
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Apple Vision Pro and Why the Goovis G3 Max May Be Better
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Apple Vision Pro: Gateway to a New Computing Future
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‘Women Don’t Play’ Confronts Gender Disparity in the Tech Industry
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