Sales managers and their managers have had to make peace with the reality that they might not be able to get reps to use technology. But methodology alone or with technology is a more-or-less lost cause. Fortunately, the technology has improved consistently over the last two decades. Even more fortunately, the leading SFA company was founded by a sales guy...
Surround strategy is the antithesis of rip and replace. Rather than replacement, a business can move parts of its workload from some workhorse system, say ERP, to Zoho -- where things like pre-built reports and Zia, an AI-based digital assistant, can help business users interrogate data stored on th...
The 2021 edition of Proofpoint's Voice of the CISO report -- based on a survey of more than 1,400 CISOs in 14 countries -- found 66 percent of the executives acknowledged their organizations were unprepared to handle a targeted cyberattack this year. In addition, more than half the CISOs admitted th...
In the old days you could identify weak spots in your business and purchase software systems designed to eliminate or at least to significantly reduce those liabilities. Performing an ROI analysis usually consisted of two parts: a before study to determine the business' steady state; and a post impl...
This might be a big year for CRM. I say might because I am not clairvoyant, and humility is on the resolutions list. CRM has gone through five 5-year cycles during the past few decades. That trend feels as old as SaaS at this point, and I think we're going to embark on a new cycle that will take rou...
With people balancing work and home life, and often trying to avoid in-person shopping, the convenience and safety of meal kit deliveries are an increasingly appealing option for many consumers. The E-Commerce Times caught up with experts in food sales, packaging, and e-commerce to get their viewpoi...
If the ongoing struggles amid the pandemic have taught retailers anything, it is the need to automate their customer service experience. Customer experience automation is making the difference between hanging on until closing down and ensuring more returning customers
Some years ago, Marc Benioff told me he was not interested in developing back office apps that would compete with SAP and Oracle in the ERP and finance market. Many people, myself included, looked askance at that idea and wondered out loud how the company would continue to grow because, hey, there's...
The cloud is an essential component of all e-commerce sites. Not all clouds, however, are created equal. The key thing here is reliability. Making sure that the cloud service and Service Level Agreement (SLA) are right for your business may not be clear before you enter into a website development co...
COVID-19's rampage is causing the electronics industry worldwide to suffer supply chain setbacks. Product innovation remains incredibly important in today's new normal, but more than half of electronics industry product launches have been delayed or canceled due to the pandemic, suggests a new study...
CRM is an industry that's been full of turning points, and I think it is at another. There have been many smaller turns, like the additions of analytics, social media and process flows. However, to get a sense of this point in time, I think you have to go all the way back to the turn of the century ...
In manufacturing, margins are everything. If you're like most manufacturers, your business operates on such tight margins that even a small change in the price list can have an enormous impact on your bottom line. So what happens if your sales team inadvertently uses an old price list and the cost o...
Finance and accounting technology became the No. 1 software budgeting priority for small and mid-sized businesses, according to a survey conducted last year. Almost 54 percent of respondents were budgeting to invest in accounting tools in the next 12 to 24 months, with those in the retail industry s...
A personalized shopping experience gives e-commerce sites an edge, and businesses have been seeking new ways to make their customers feel welcome. "Every business should make their customers feel like they are the most important customer in the world," said Rob Maille, head of strategy and customer ...
Any retailer that wants to be competitive knows it must offer a seamless omnichannel experience to its customers. However, many retailers aren't aware that the key to powering that customer experience is IT system performance. Why? Omnichannel retailers must process, analyze and use huge amounts of ...
Important to me so I can accept, deny, or customize my preferences before entering a website.
Inconvenient, but a fair exchange for knowing the website operator is likely serious about privacy and compliance.
An endless, unnecessary burden with a minimal effect that I wish was gone.
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Microsoft’s Phone Link App Might Disappoint iPhone Users
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Sonos Bets on Spatial Audio as a Key Brand Differentiator
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Mac Mini, MacBook Pro Refreshed With Latest Apple Silicon
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Lenovo Builds a Workstation James Bond Would Love
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Waging War on the Sextortion Epidemic
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Proposed US Law Seeks To Silence TikTok’s Data Flow to China
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Business Conditions Prime for More Open-Source Contributors
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Salesforce Brings Generative AI to CRM and Its Name Is Einstein GPT
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2023: Year of the Software Developer
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EdTech Developer’s Study Game Approach Aces Med School Testing Curve
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US Marshals Service Breached by Ransomware Attack
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Intel Unison Is Still a Work in Progress
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Report Calls for Crackdown on Advertising by Digital Pill Mills
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How To Add a Stunning View to a Home, Office, or Apartment – Anywhere
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Tips To Help Mask Your Identity Online
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Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
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https://www.technewsworld.com/story/forrester-urges-all-businesses-to-prepare-for-nation-state-cyberattacks-177971.html
Forrester Urges All Businesses To Prepare For Nation-State Cyberattacks
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https://www.technewsworld.com/story/cyber-forecast-for-2023-and-beyond-hang-on-for-a-bumpy-digital-ride-177752.html
Cyber Forecast for 2023 and Beyond: Hang on for a Bumpy Digital Ride
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https://www.technewsworld.com/story/big-banks-and-big-tech-set-to-square-off-over-digital-wallets-177326.html
Big Banks and Big Tech Set To Square Off Over Digital Wallets
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How Puppy Linux Saved the Day
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Mozilla Releases Gift Guide With Privacy in Mind
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AnkerWork SR500 Speakerphone: Near Nirvana for PC Use, Phones Heck No
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Research Finds Potential Benefits for Pre-Teen Video Game Players
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Microsoft Bumps Up Limits on Bing AI Chat Turns
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AMD vs. Intel: Suddenly the Desktop PC Is in Play
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Samsung Galaxy Unpacked 2023: Hollywood, Look Out
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Social Media Account Hijacking Jumps 1,000% in Last 12 Months: Report
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DARPA Moves Forward With Project To Revolutionize Satellite Communication
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https://www.technewsworld.com/story/the-metaverse-in-2023-doomed-or-just-growing-pains-177755.html
The Metaverse in 2023: Doomed or Just Growing Pains?
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Color, Android Apps Change the Game for E-Paper Tablets
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How Generative AI Will Change News, Books, TV, Movies and Education
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Meta Lowers Legal Hammer on Law Enforcement Data Scraper
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Mercedes, Nvidia, and Google Are Creating Genuinely Smart Cars With AI
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Tech Industry Trends and Predictions for 2023
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HP Unveils New Hybrid Gear for Remote Workforce Productivity
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Female Army Veteran Uses Tech To Help Create a Better Future
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