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It is becoming increasingly unsafe to buy or otherwise conduct business online, according to the ninth annualCyberSource survey on e-commerce fraud ...
Advanced Micro Devices has received a welcome financial boost -- a US$622 million infusion of capital from Mubadala Development, a wholly state-owned enterprise of Abu Dhabi ...
OpenSpan, a Microsoft partner, rolled out an application integration platform that allows users of Microsoft's Customer Care Framework (CCF) 2008 -- which was also introduced Wednesday -- to link older applications and custom-built systems with the front-end agent desktop ...
Microsoft's monthly security update contains only two advisories -- not a bad number for the vendor, which in the past has rolled out fixes for a dozen or more flaws at one time ...
Former U.S. vice present and Nobel Peace Prize-winning environmental activist Al Gore has linked up with a Silicon Valley venture capital firm with similar street cred in the investment community ...
Another best-of-breed business intelligence vendor has been snapped up: This time, it is Cognos, which IBM has agreed to acquire for US$5 billion in cash, or roughly $58 per share ...
Microsoft's platform of online services and applications -- akaWindows Live -- has graduated from beta after two years of development ...
Microsoft is targeting the low end of the enterprise search market with the rollout of a free version of its Search Server 2008 Express ...
Sage Software has upgraded ACT by Sage for Real Estate 2008 (10.0) and ACT by Sage Premium for Real Estate 2008 (10.0) contact and customer management applications. These were introduced last year as ACT's first vertical offerings ...
MySpace and Facebook are the clear winners -- so far -- in the social networking wars, but Yahoo has fired an opening salvo in what may be the next heated skirmish: business and employment networking ...
Calabrio has upgraded its workforce optimization products, which go to market through several channel partners, including as an OEM (original equipment manufacturer) to Cisco's Unified Contact Center product line ...
Ottawa, Canada-based Wi-Lan has filed two separate infringement suits against 22 chip suppliers, equipment vendors and electronics retailers. The targeted companies include Acer, Apple, Atheros, Belkin, Best Buy, Broadcom, Buffalo Technology, Circuit City, Dell, D-Link, Gateway, Hewlett-Packard, Infineon, Intel, Lenovo, Marvell Semiconductor, Netgear, Sony, Texas Instruments, Toshiba, Westell Technologies and 2Wire...
Anticipation is building as Google prepares to formally introduce its social networking platform. Called "OpenSocial," it provides tools for developers to create applications and widgets that can be ported to any participating network. Partners that have signed on range fromFriendster toPlaxo to Salesforce.com -- and, most notably, in the last 24 hours, MySpace andBebo...
Google is getting set to make a splash in the burgeoning social networking space with the introduction on Thursday of OpenSocial ...
T-Mobile has introduced the first product in a new smartphone line, dubbed the "Shadow." In a departure for a wireless carrier, T-Mobile worked closely with Microsoft and the device manufacturer throughout the product's development ...
NetSuite has introduced SuiteBundler, a new platform for its channel partners. The product is a new component in its development and integration toolset, SuiteFlex ...
Not too long ago, advice to keep a CRM implementation simple would have focused around due diligence for the application (you never buy a complex product unless absolutely necessary). It would have focused on negotiating the best deal with a systems integrator (these costs can add up quickly unless the contract specifies otherwise). Most of all, it would have focused on a clear needs assessment driving the application (buying too many bells and whistles when they aren't necessary is a sure path to overly complicated implementation and a frustrated user base)...
Vonage has settled the financial details of a lawsuit it lost to Verizon for patent infringement, capping its penalty at US$120 million -- a possible $32 million in addition to the $88 million already accrued and held in escrow ...
Google has upgraded its Gmail offering by augmenting it with IMAP, or Internet Message Access Protocol. Essentially, this level of connectivity allows users to access e-mail from multiple devices while keeping that information simultaneously synced no matter which device or desktop was used to access it ...
Google andNielsen have formed a relationship designed to help advertisers create targeted ads for viewers and track how and where their advertising dollars are delivering a return. Under the agreement, Google will provide Nielsen's demographic data through its Google TV Ads advertising platform ...
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