Coronavirus has ushered upon us an era of isolation and curtailed face-to-face operations in favor of virtual interactions. The service of demand and delivery has shifted mainly to digital channels. While this trend was visible in the pre-COVID world, the pandemic has accelerated digital-first engagement. Here are six ways to improve employee productivity and streamline business operations in the new normal...
Some years ago, Marc Benioff told me he was not interested in developing back office apps that would compete with SAP and Oracle in the ERP and finance market. Many people, myself included, looked askance at that idea and wondered out loud how the company would continue to grow because, hey, there's...
Online tech support scams have been on the rise for the past decade, as hackers found new ways to trick consumers into providing remote access to their computers in order to steal information. This tried-and-true scam currently relies on sophisticated social engineering, fueled by detailed user info...
As markets mature, they trend toward oligopoly or even outright monopoly. There isn't much difference, because an oligopoly has several members instead of just one. Examples include electric power generation, an oligopoly made up of vertically integrated monopolies in most areas, and the airline ind...
Google has announced several new online tools designed to help former members of the military find jobs or attract new customers to their businesses. One tool allows vets to type in the search term "jobs for veterans" followed by specific military job codes to see civilian jobs with skill requiremen...
B2B customer support firm TeamSupport has added sentiment analysis technology, powered by IBM's Watson, to its customer relationship platform. The new tech provides automatic text analysis of email or chat responses to assess how a customer feels, so customer support teams can prioritize and persona...
SAP has unveiled a new attempt to consolidate a group of about a dozen front office apps into a fully integrated CRM suite -- next year. How do you say "lipstick on a pig" in a non-derogatory way? Look, CRM is over 20 years old now. In the early days, the vendors scrambled to integrate their apps in...
AWS has announced Amazon Connect, a self-service contact center solution based on the same cloud technology used by Amazon customer service associates worldwide. It offers phone numbers throughout the U.S. and 18 countries in Europe. "The opportunity for cloud contact centers is significant," said R...
The advent of a brave new world of connected products and services in the Internet of Things is forcing organizations of all sizes across nearly every industry to reconsider how they will interact with their customers in the future. As a consequence, a growing number of companies are thinking about ...
Facebook this week said it would make several procedural changes to its Trending Topics feature to quell concerns that the results could be steered in a particular political direction, even though it has found no evidence of bias. The company will retrain workers in the Trending Topics department an...
The U.S. departments of Justice and Homeland Security on Monday announced they were investigating reports that a hacker broke into government computer systems and stole sensitive information about employees at the agencies. The hacker posted stolen information for about 9,000 DHS employees online Su...
Cellphone videos have become a widely used tool to document everything from kids' antics to police brutality. They are shaking up the TV news industry, and they soon may revolutionize customer relationship management. Take, for instance, LogMeIn's video-aided support tool, Rescue Lens, or Support.co...
Cyberdefenders for years have adopted Fort Apache strategies to protect their networks. Strong perimeters could prevent attackers from reaching precious data, they reasoned. As technology marched on, however, the idea of an impermeable wall became as quaint as the Maginot Line on the eve of World Wa...
Open source is sitting at the head of the class in a growing number of schools with all levels of education. Its no-cost starting point and use-it-your-way flexibility gives open source technology an advantage over proprietary solutions with its no-license and no-fee lesson plan. For many education ...
I prefer to buy from my country or countries that mostly align with my principles.
I consider the country of origin, but price and quality are more important.
The country of origin has no influence on my buying habits.
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/microsoft-phone-link.jpg
https://www.technewsworld.com/story/microsofts-phone-link-app-might-disappoint-iphone-users-177931.html
Microsoft’s Phone Link App Might Disappoint iPhone Users
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/Sonos-Era-300.jpg
https://www.technewsworld.com/story/sonos-bets-on-spatial-audio-as-a-key-brand-differentiator-177987.html
Sonos Bets on Spatial Audio as a Key Brand Differentiator
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/Apple-Mac-Mini-M2-M2-Pro.jpg
https://www.technewsworld.com/story/mac-mini-macbook-pro-refreshed-with-latest-apple-silicon-177671.html
Mac Mini, MacBook Pro Refreshed With Latest Apple Silicon
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/ThinkStation-P7.jpg
https://www.technewsworld.com/story/lenovo-builds-a-workstation-james-bond-would-love-178003.html
Lenovo Builds a Workstation James Bond Would Love
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/sad-teen-smartphone.jpg
https://www.technewsworld.com/story/waging-war-on-the-sextortion-epidemic-177981.html
Waging War on the Sextortion Epidemic
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/12/us-capitol.jpg
https://www.technewsworld.com/story/proposed-us-law-seeks-to-silence-tiktoks-data-flow-to-china-177229.html
Proposed US Law Seeks To Silence TikTok’s Data Flow to China
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/open-source-pen-1.jpg
https://www.technewsworld.com/story/business-conditions-prime-for-more-open-source-contributors-176940.html
Business Conditions Prime for More Open-Source Contributors
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/03/Salesforce-Einstein.jpg
https://www.technewsworld.com/story/salesforce-brings-generative-ai-to-crm-and-its-name-is-einstein-gpt-176898.html
Salesforce Brings Generative AI to CRM and Its Name Is Einstein GPT
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/devops.jpg
https://www.technewsworld.com/story/2023-year-of-the-software-developer-177724.html
2023: Year of the Software Developer
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/student-computer.jpg
https://www.technewsworld.com/story/edtech-developers-study-game-approach-aces-med-school-testing-curve-177727.html
EdTech Developer’s Study Game Approach Aces Med School Testing Curve
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/cyberwarfare-2.jpg
https://www.technewsworld.com/story/us-marshals-service-breached-by-ransomware-attack-177926.html
US Marshals Service Breached by Ransomware Attack
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/02/Intel-Unison.jpg
https://www.technewsworld.com/story/intel-unison-is-still-a-work-in-progress-177875.html
Intel Unison Is Still a Work in Progress
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/apple-airpods.jpg
https://www.technewsworld.com/story/health-features-could-be-in-airpods-future-178022.html
Health Features Could Be in AirPods’ Future
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/waterfall-view.jpg
https://www.technewsworld.com/story/how-to-add-a-stunning-view-to-a-home-office-or-apartment-anywhere-177732.html
How To Add a Stunning View to a Home, Office, or Apartment – Anywhere
https://www.technewsworld.com/wp-content/uploads/sites/3/2021/04/internet-user.jpg
https://www.technewsworld.com/story/tips-to-help-mask-your-identity-online-177846.html
Tips To Help Mask Your Identity Online
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/07/iot.jpg
https://www.technewsworld.com/story/unresolved-conflicts-slow-esim-upgrade-path-to-better-iot-security-176886.html
Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/02/cybersecurity-awareness.jpg
https://www.technewsworld.com/story/forrester-urges-all-businesses-to-prepare-for-nation-state-cyberattacks-177971.html
Forrester Urges All Businesses To Prepare For Nation-State Cyberattacks
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/IT-team.jpg
https://www.technewsworld.com/story/cyber-forecast-for-2023-and-beyond-hang-on-for-a-bumpy-digital-ride-177752.html
Cyber Forecast for 2023 and Beyond: Hang on for a Bumpy Digital Ride
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/apple-pay-google-pay.jpg
https://www.technewsworld.com/story/big-banks-and-big-tech-set-to-square-off-over-digital-wallets-177326.html
Big Banks and Big Tech Set To Square Off Over Digital Wallets
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/02/Computer-Frustration.jpg
https://www.technewsworld.com/story/how-puppy-linux-saved-the-day-176905.html
How Puppy Linux Saved the Day
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/11/Holiday-Shopping-Couple-1.jpg
https://www.technewsworld.com/story/mozilla-releases-gift-guide-with-privacy-in-mind-177407.html
Mozilla Releases Gift Guide With Privacy in Mind
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/AnkerWork-SR500-Speakerphone.jpg
https://www.technewsworld.com/story/ankerwork-sr500-speakerphone-near-nirvana-for-pc-use-phones-heck-no-177679.html
AnkerWork SR500 Speakerphone: Near Nirvana for PC Use, Phones Heck No
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/12/pharmacy-delivery.jpg
https://www.technewsworld.com/story/report-calls-for-crackdown-on-advertising-by-digital-pill-mills-177483.html
Report Calls for Crackdown on Advertising by Digital Pill Mills
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/02/Bing-AI-Chat.jpg
https://www.technewsworld.com/story/microsoft-bumps-up-limits-on-bing-ai-chat-turns-177872.html
Microsoft Bumps Up Limits on Bing AI Chat Turns
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/09/amd-and-intel.jpg
https://www.technewsworld.com/story/amd-vs-intel-suddenly-the-desktop-pc-is-in-play-177042.html
AMD vs. Intel: Suddenly the Desktop PC Is in Play
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/02/Samsung-Galaxy-Unpacked-stage.jpg
https://www.technewsworld.com/story/samsung-galaxy-unpacked-2023-hollywood-look-out-177756.html
Samsung Galaxy Unpacked 2023: Hollywood, Look Out
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/08/social-media-apps.jpg
https://www.technewsworld.com/story/social-media-account-hijacking-jumps-1000-in-last-12-months-report-177164.html
Social Media Account Hijacking Jumps 1,000% in Last 12 Months: Report
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/08/Space-BACN.jpg
https://www.technewsworld.com/story/darpa-moves-forward-with-project-to-revolutionize-satellite-communication-177003.html
DARPA Moves Forward With Project To Revolutionize Satellite Communication
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/10/metaverse-city.jpg
https://www.technewsworld.com/story/the-metaverse-in-2023-doomed-or-just-growing-pains-177755.html
The Metaverse in 2023: Doomed or Just Growing Pains?
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/09/e-reader.jpg
https://www.technewsworld.com/story/color-android-apps-change-the-game-for-e-paper-tablets-177150.html
Color, Android Apps Change the Game for E-Paper Tablets
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/03/data-room.jpg
https://www.technewsworld.com/story/how-generative-ai-will-change-news-books-tv-movies-and-education-177939.html
How Generative AI Will Change News, Books, TV, Movies and Education
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/legal-gavel.jpg
https://www.technewsworld.com/story/meta-lowers-legal-hammer-on-law-enforcement-data-scraper-177669.html
Meta Lowers Legal Hammer on Law Enforcement Data Scraper
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/02/Mercedes-Benz-E-Class-2023.jpg
https://www.technewsworld.com/story/mercedes-nvidia-and-google-are-creating-genuinely-smart-cars-with-ai-177888.html
Mercedes, Nvidia, and Google Are Creating Genuinely Smart Cars With AI
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/01/2023-forecast.jpg
https://www.technewsworld.com/story/tech-industry-trends-and-predictions-for-2023-177598.html
Tech Industry Trends and Predictions for 2023
https://www.technewsworld.com/wp-content/uploads/sites/3/2023/01/HP-E27u-QHD-Monitor-Workspace.jpg
https://www.technewsworld.com/story/hp-unveils-new-hybrid-gear-for-remote-workforce-productivity-177613.html
HP Unveils New Hybrid Gear for Remote Workforce Productivity
https://www.technewsworld.com/wp-content/uploads/sites/3/2022/11/female-soldier-soluting.jpg
https://www.technewsworld.com/story/female-army-veteran-uses-tech-to-help-create-a-better-future-177372.html
Female Army Veteran Uses Tech To Help Create a Better Future
Enter your Username and Password to sign in.
Loading ...
