Effective metrics provide a point of comparison for the business and become behavior-changing in how decisions are made, according to Aurimas Adomavicius, president of Devbridge, a global digital products consultancy. TechNewsWorld spoke with Adomavicius to pursue the concept of how software developers can put meaningful metrics to work...
Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings...
Retailers are finding new ways to retool their customer experiences to conform with the new contactless "everything" supply chain; and artificial intelligence and computer vision technologies are lending a notable hand. Out are the bulky metal lockers where customers had to open doors that many othe...
Clickwrap transaction platforms, which serve to replace electronic signatures, are emerging as a valuable tool to help businesses navigate the increased volume of online transactions. Instead of signing, users click to check a box, or click on a button with a label such as 'I Agree' or 'Accept'. Tha...
Amazon is getting into the online pharmacy prescription business in a big way. The e-commerce giant is setting up a new drugstore on its platform, Amazon Pharmacy, that will allow customers to complete a pharmacy transaction on their desktop or through the company's mobile app. Amazon said that fill...
Healthcare records were digitized to help prevent medical errors such as misdiagnoses and mistakes with medication, but electronic health records have made it easier for bad actors to steal patients' highly personal information. Cybercriminals are further motivated by the fact that patient medical r...
Coronavirus has ushered upon us an era of isolation and curtailed face-to-face operations in favor of virtual interactions. The service of demand and delivery has shifted mainly to digital channels. While this trend was visible in the pre-COVID world, the pandemic has accelerated digital-first engag...
Members of the U.S. House of Representatives have introduced legislation that aims to protect online shoppers from purchasing counterfeit goods. The proposed Shop Safe Act would establish trademark liability for companies that sell counterfeits that pose a risk to consumer health and safety; require...
Amazon is testing scanners that can identify a human hand to use as a payment method for in-store purchases. The company plans to introduce "Orville" to some Whole Foods stores by the beginning of 2020, and later expand it to all locations in the United States. Employees at Amazon's New York offices...
Amazon is keenly interested in protecting the intellectual property rights of its third-party sellers because the company depends upon them for their long-term success. In a recent newsletter to shareholders, Amazon CEO Jeff Bezos explained that third-party sellers currently make up a majority of th...
Amazon has announced Project Zero, a program that empowers vendors to help drive counterfeits down. The anti-counterfeit campaign will employ Amazon's advanced technology, machine learning and innovation. Amazon will partner with Project Zero's participating vendors to protect their intellectual pro...
Video has risen in recent years to the forefront of any marketing campaign, recognized as the best way to elevate brand awareness and share a company's latest product buzz with an increasingly diverse and sophisticated audience. It's so easy to work with; platforms are readily available, simple to l...
The gap between B2B buyers and sellers has been growing. More than 70 percent of B2B buyers preferred to wait to engage a seller until the latter demonstrated a clear understanding of its needs, a CSO Insights survey found. Nearly 58 percent of buyers saw little difference among sellers; more than 1...
Analytics is "about having a sense of curiosity -- the ability to look at data and say, 'what is it telling me?'" said Olivia Duane Adams, chief customer officer at Alteryx. "I define analytics as 'the ability to ingest any and all relevant sources of data that might help answer a question being ask...
The daily barrage of data breach news appears to be eroding confidence in security solutions. Fifty percent of IT pros aren't confident about the ability of their security measures to protect their data, according to a survey released last week by Barkly. The high percentage of IT pros with doubts a...
Accessibility of service
Convenience in any situation
Cost-effectiveness
Eco-friendliness
No need for parking
Safe ride when having too much fun
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Courts, Regulators Pose Threat To Apple Services Revenue in 2024
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OpenAI’s Sora, ElevenLabs, and the End of Video Media as We Know It
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GTC 2024: The Brilliant Insanity of Nvidia’s CEO and Which AI Vendors Stood Out
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Nvidia Raises Ante in AI Chip Game With New Blackwell Architecture
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Ransomware Gangs Targeting Backups To Maximize Payoffs
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The Realities of Switching to a Passwordless Computing Future
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AI Will Have a Transformative Impact on Software Development in 2024
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Elegoo’s Vision Is Shaping the Future of 3D Printing
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More Linux Malware Means More Linux Monitoring
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Next-Generation Wi-Fi 7 Standard Expected To Be Finalized in Early 2024
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Report Finds White Hats on Offensive Against Black Hat Hackers
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Qualcomm Chip Closing Performance Gap With Apple M3 in Leaked Benchmarks
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SevaCare Blood Pressure Monitor Offers Affordable Home Health Assurance
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Temu and Homary: Online Retailers That Are Generally a Good Value
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Lunar Lobster Is Dead: How To Upgrade to Ubuntu 23.10 Mantic Minotaur
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Paranoia in the Home: 1 in 3 Americans Worried About Their Smart Gadgets Being Hacked
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HP Amplify Event’s Second Act Was Worth the Wait
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Mobile Security Firms Fortify Defenses as App Attacks Accelerate
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The DOJ’s Flabby Antitrust Lawsuit Against Apple
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LinDoz Returns With Advanced AI To Revamp the MakuluLinux Lineup
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Are Deepfakes Overblown?
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The Orbi RBE973 Wi-Fi Router Really Is That Good
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AI-Powered Software Offers Breakthrough for Treating Dyslexia
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Affiliate Marketing Contributing to Substandard Search Results: Study
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Disorganization, Not Cost, Fuels the IT E-Waste Crisis
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Apple, Google Talks Could Bring Gemini AI to iPhone
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Tech Coalition Launches Initiative To Crackdown on Nomadic Child Predators
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Amazon’s Competitor to Musk’s Starlink Takes Critical Step Toward Deployment
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Standout Tech Products of 2023
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10 Products From CES 2024 That Set the Innovation Bar
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Might Nvidia Be the First Company With an AI CEO?
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Electronic Frontier Foundation Calls for FTC Action on Poisoned Set-Top Boxes
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How AI Could Have Prevented the Key Bridge Collapse
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Vision Pro Revives One-and-Done App Purchases
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Apple Vision Pro Impressions: One Week Later
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‘Women Don’t Play’ Confronts Gender Disparity in the Tech Industry
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