Apple's strategy is all about status and making you stand out as an Apple user, while Google's strategy is more about features and what you can do with its phones. In effect, Apple is more about form, appearance, and ease of use, while Google is more about function. Let's contrast Apple and Google smartphones. Then we'll close with the product of the week, a new VR headset from Varjo...
Organizations are beginning to develop, design, and manage their own voice assistant systems that are independent of today's general-purpose voice platforms. The desire to manage the entirety of the user experience is driving this transition. The Open Voice Network is dedicated to supporting this tr...
A session on the role of emerging technologies in the courtroom was part of last month's New York State Bar Association Annual Meeting in New York City. A panel of local and federal judges, as well as an e-discovery researcher and emerging technology attorney, discussed the use of artificial intelli...
A new flagship smartphone, a slick refresh of Pixelbook Go, some home gadget improvements and a revamp of its wireless earbuds highlighted Google's annual hardware event in New York City. The latest models of Google's flagship smartphone, Pixel 4 and Pixel 4 XL, base priced at $799 and $899 respecti...
The path to adding voice controls to any product, service or application is complex. As dominant tech players continue to develop voice-enabled interfaces and assistants, product designers, developers and manufacturers will be forced to rethink the user experience. With the incredible expansion of s...
Amazon, Google and Apple have suspended contractor review of consumer recordings following disclosures that the devices are nearly always listening and have captured personal, business and other delicate human interactions. Consumers using smart speakers and digital assistant apps from Amazon and Go...
The artificial intelligence revolution has been going on for a while, but that does not mean all of software research and development is part of it. It is, nonetheless, an interesting example of what pushes the software industry forward. The ideas and techniques that brought machine learning into ex...
Google has announced two new Android applications designed to make life easier for deaf and hard-of-hearing people. One of the apps, Live Transcribe, turns live speech into real-time captions by using a phone's microphone; the other, Sound Amplifier, improves a phone's sound output. Live Transcribe,...
Microsoft and Amazon have announced the release of a public preview of the integration of their Cortana and Alexa voice assistants. Cortana will be available on amazon Echo devices, while Alexa will be available to U.S. customers on Windows 10 devices and on Harman Kardon Invoke speakers. "Our ongoi...
Roku on Wednesday announced new software and a licensing agreement for OEMs to develop smart speakers, soundbars and multiroom audio systems that will allow customers to control their home entertainment devices with simple voice commands. The company also introduced Roku Entertainment Assistant, a n...
The mushrooming popularity of smart speakers like Amazon Echo and Google Home will fuel e-commerce in the coming year. "You're going to have a whole new frontier of commerce space driven through voice and brand recognition," said Michael Levine, marketing vice president at Photon. "It's going to be ...
AWS has announced Amazon Sumerian, a new Web-based platform to help developers quickly design and deploy VR, AR and 3D applications without the requirement for complicated tools and training. The platform lets developers build realistic VR, AR or 3D environments, populate them with animated characte...
Genesys on Monday unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex at the annual AWS re:Invent conference. The integration will help businesses build and maintain conversational IVR flows that route callers more efficiently, by using artificial i...
Amazon Web Services has become the latest tech firm to join the deep learning community's collaboration on the Open Neural Network Exchange, recently launched to advance artificial intelligence in a frictionless and interoperable environment. Facebook and Microsoft led the effort. As part of that c...
Customers prefer human interactions to interactive voice response systems or other automated customer service offerings, according to a new report from B2B ratings firm Clutch. Businesses need to move carefully when outsourcing customer service operations, the research also suggested, because there ...
Extremely - Personalization is a must. Without it, there's little chance of earning my loyalty.
Relatively - Personalization is a plus, but I do consider other factors when deciding who gets my business.
Minimally - Personalization is now automated and commonplace. Brands must do more to make me feel special to earn my loyalty.
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2023: Year of the Software Developer
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Dissecting the Pre-CES Wave of PC and Chip Vendor Competition
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The Year Ahead in Cybersecurity: More Bots, More Money, Scarce Talent
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HP Unveils New Hybrid Gear for Remote Workforce Productivity
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Report Calls for Crackdown on Advertising by Digital Pill Mills
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CES 2023 and the Smart Energy Letdown
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How To Configure Windows To Auto Restart After a Power Failure
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Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
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IT Execs Share Strategies for Managing Digital and Cyber Trends in 2023
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Holiday Season Sees Onslaught of Ransomware, DDoS Attacks
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Big Banks and Big Tech Set To Square Off Over Digital Wallets
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Is a Mac Your Next Windows PC?
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Mozilla Releases Gift Guide With Privacy in Mind
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InnoView 27″ Monitor Improves the Computing Picture
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Research Finds Potential Benefits for Pre-Teen Video Game Players
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Upstart Search Engine Andi Delivers Answers, Not Lists
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AMD vs. Intel: Suddenly the Desktop PC Is in Play
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Tech Industry Trends and Predictions for 2023
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Social Media Account Hijacking Jumps 1,000% in Last 12 Months: Report
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DARPA Moves Forward With Project To Revolutionize Satellite Communication
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Gift Ideas That Will Have Recipients Thinking Fondly of You
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Color, Android Apps Change the Game for E-Paper Tablets
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Standout Tech Products of 2022
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Meta Lowers Legal Hammer on Law Enforcement Data Scraper
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Some Unusual Tech Emerges at CES
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Retail in the Metaverse Facing Hardware, Identity Challenges
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Apple Refreshes Product Lines, Introduces New Ultra Watch
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