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Former Palm CEO and webOS creator Jon Rubinstein is apparently still brooding over Palm's acquisition by HP. Two years later, he looks back at what HP did with webOS -- or rather what it didn't do -- and he is very disappointed, according to an interview Rubinstein gave to FierceWireless. In retrospect, he probably would have done things different...
Overdraft costs on consumer checking accounts vary widely across financial institutions and often result in more costs and more involuntary account closures for consumers who opt into such coverage, the Consumer Financial Protection Bureau reported on Tuesday "Consumers need to be able to anticipate and avoid unnecessary fees on their checking acco...
Samsung stockholders went scurrying for the exit on Friday when a research note from J.P. Morgan predicted that third-quarter shipments of the Galaxy S4 would be disappointing. The company lost about US$12 billion in market value that day and edged further down on Monday J.P. Morgan was not the only company to come out against Samsung. Other invest...
When Mobile CRM Goes Too Far, Part 1When Mobile CRM Goes Too Far, Part 2 Mobile everything is the current computing zeitgeist and if that means turning an app or function that is perfectly suited for desktop use into a mobilized one, well, as the thinking goes at so many companies now, just do it....
It has been a busy three years for Bonitasoft Since its launch, the company has: 1) commercialized its open source business process management technology, which it created out of the Bonita Project in the mid-2000s; 2) pulled in US$28 million in venture funding; and 3) attracted some 600 customers, including national and multinational firms such as...
Salesforce.com has made an acquisition reputed to be its biggest ever: The company has snagged marketing automation and campaign management vendor ExactTarget for US$2.5 billion. As part of the transaction, Salesforce will acquire all outstanding ExactTarget stock for $33.75 per share in cash. Approval for the deal has been secured by both compan...
Google will not add facial recognition capabilities to Google Glass until it can add appropriate privacy protections to the new technology, the company said in a post on Google+ late Friday "As Google has said for several years, we won't add facial recognition features to our products without having strong privacy protections in place," the post r...
BigContacts has unveiled the latest iteration of its CRM application, BigContacts 2.0. The application is a full-featured CRM suite "that is couched in a simple and easy-to-use format," founder and CEO Bob Walton told CRM Buyer....
Michael Dell's attempt to take his company private in a US$24.4 billion deal has moved forward another inch or so in what is turning out to be a very long road for the CEO. Dell notified its shareholders on Friday that the special committee formed in February, after Michael Dell first unveiled his buyout proposal, had concluded that his offer was ...
Mary Meeker, aka the "Queen of the Internet" and one of Kleiner Perkins Caufield & Byers' star analysts, has issued her latest report on Internet trends. The 117-slide presentation is more of an opus than a typical report, providing a wealth of data on current digital trends and the direction they are heading. Mobile and social media play a domina...
Facebook is enmeshed in yet another brouhaha over its advertising policies, but this time it's not the users making a fuss -- it's the advertisers Major clients such as Nissan and Nationwide recently pulled the plug on their Facebook campaigns after their ads showed up next to objectionable, sometimes downright hateful, content.
The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Not being tethered to a desktop to access customer records is also a plus, if not an outright necessity in some cases. However, as we discussed in part 1of this series, mobilization is getting to the point when ...
It has been about a month since Facebook unveiled the keys to its mobile strategy -- its Facebook Home app and the HTC First, a smartphone designed specifically around Home. To date, though, the progress of these duel initiatives has been less than encouraging. European carriers Orange and EE have delayed the rollout of the First, apparently at Fa...
Mobile CRM is well entrenched in the sales and marketing spaces -- perhaps too entrenched in some cases. ...
Twitter has announced it is deploying a long-awaited security measure: two-factor verification. The move comes about a month after The Associated Press' Twitter account was hacked Users can activate the new security by accessing their account settings and opting to have a verification code sent to a smartphone. Upon logging in to Twitter, they must...
Facebook may have a budding problem on its hands with its teenagers, suggests a report released Tuesday by Pew Research Center. Teens expressed waning enthusiasm for Facebook in focus groups, according to Pew, saying they disliked the growing number of adults on the site, were annoyed by "inane" status updates, and viewed the drama commonly playe...
Two well-known restaurant delivery services -- GrubHub and Seamless -- announced plans to merge on Monday. The services enable users to search local restaurants that deliver by ZIP code and food specialty. Combined, the companies' footprint will cover 500 cities and connect users to more than 20,000 establishments.
Yahoo confirmed on Monday that it was acquiring Tumblr for US$1.1 billion -- perhaps further propelling the flight of Tumblr bloggers that began when rumors of the sale intensified last week. While the deal has implications on many levels and for many players -- starting with Yahoo and its shareholders and including the youth segment Yahoo inten...
The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Also, not being tethered to a desktop to access customer records is a plus -- if not an outright necessity in some cases. For sales reps or anyone who interacts with customers in the field, mobile CRM is essenti...
Eight members of Congress have sent a letter to Google asking about the privacy implications of Google Glass. The letter was sent from Rep. Joe Barton (R-Texas) and seven other lawmakers from the bipartisan Congressional Privacy Caucus. It asks Google whether users will be able to opt in to various proposed scenarios. They ask, for example, whethe...
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