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Microsoft is establishing a research center called adLab that will develop new ways to provide even more detailed demographic data about consumers, as well as new marketing technologies, to online advertisers AdLab, which is a joint effort of MSN's adCenter and Microsoft Research, is located at a state-of-the-art lab in Beijing staffed by more than...
Siebel Systems has pre-announced sales that vastly surpassed its own and Wall Street's expectations: It said it expects to report fourth quarter revenue of US$469 million -- a 30 percent to 38 percent increase from its last forecast, and a 20 percent rise from the same quarter a year ago License revenue for the period is expected climb 33 percent t...
IBM, Sony and Toshiba are launching a new phase of their joint technology development alliance that will lead to the development of advanced process technologies at 32 nanometers and beyond Specifically, they are working on further developing the "cell" microprocessor design and its underlying silicon-insulator (SOI) process technologies in 90- and...
Oracle and Sun Microsystems have announced, amid much fanfare and mutual gushing, that they are still committed to their partnership "It was basically a renewal of their vows," Charles King, principal analyst with Pund-IT Research told TechNewsWord, "with a few interesting wrinkles."
SAP is redoubling its efforts to grow its piece of the mid-market enterprise suite space by introducing 39 new industry and micro-vertical versions of its mySAP All-in-One application These new apps have been developed by SAP partners around the globe in such industries as biotechnology, plant construction, transportation services, project manageme...
Court decisions recognizing the CAN-SPAM Act, which is now almost two years old, have been few and far between. However, recent actions have made up for lost time, say proponents of the law The U.S. Supreme Court declined to review the Fifth Circuit Court's summary judgment that the University of Texas had properly acted when it blocked spam, allow...
Microsoft has posted sample code and technical guidance for an internal project it has been working on for more than a year that integrates Outlook with Siebel CRM using Visual Studio tools in Office More of an approach than a product or even a complete code, Project Elixir has been watched closely by 30 or so customers. Some of them are already us...
The Blu-ray Disc Association announced that the format specification for this standard is now complete, and it is ready to begin BD-ROM, BD-RE and BD-R licensing. Blu-ray Disc single (25 GB) and dual (50 GB) layer specifications have been approved The bottom line for consumers is that they can expect to see next-generation DVD products and content ...
Asia Pacific is still the dominant locale for contact-center outsourcing, new figures from Frost & Sullivan confirm The number of contact centers in the region totaled more than 21,360 in 2004 and is expected to grow at a compound annual rate of 9.1 percent to reach 39,247 by the end of 2011, according to the firm's report, "Assessment of the Asia ...
Motorola has inked partnerships with two iconic Internet service providers -- Google and Yahoo -- to provide access to search for Web-enabled phones The company will begin shipping handsets that include one-click buttons on the keypad and carry the Google icon sometime during the first quarter of this year....
After two days of consideration, Onyx Software rejected CDC's unsolicited offer to buy a majority stake in the company "Onyx is not for sale, and we consider the matter closed now," Robert Craig, director of analyst and public relations, told CRM Buyer....
Sure, it will be great to have another alternative to iTunes. Urge -- Microsoft's answer to Apple's music store behemoth, unveiled at the Las Vegas Consumer Electronics Show -- looks ready to go head-to-head with more than 2 million tracks for purchase and an all-you-can-download subscription option The Xbox 360 also promises to entertain gadget ju...
The home-based customer care market -- a small but quickly growing niche of the contact center industry -- could triple by 2010 to 300,000, according to a new report by IDC "Current estimates put the number of home-based agents at 112,000, so that is a strong growth rate," Stephen Loynd, senior analyst for IDC's CRM and Customer Care BPO service, t...
Broadcom, a provider of wired and wireless broadband communications semiconductors, unveiled a high definition decoder chip at the Las Vegas Consumer Electronics Show that it says is the first to be fully compliant with both of the dueling Blu-ray and HD-DVD optical disc formats The chip would enable manufacturers to design products able to decode ...
Hong Kong-based CDC has made a bid for majority control of Onyx Software, after providing institutional shareholders with information on the proposed structure of the merger and the synergies it believes will result CDC went public with its desire to make the acquisition late last year, after trying for several months to arrange a call or meeting w...
First it was manufacturing, then IT. In 2006 -- despite the recent stem-cell controversy in South Korea -- the biotech industry is likely to continue to outsource research and development, as well as other activities, to science parks and contract firms in Asia In brief, groundbreaking stem-cell and therapeutic-cloning studies conducted by South Ko...
The holidays are over, but retailers are still waiting for the holiday shopping season to end Increasingly, consumers are opting to give gift cards instead of actually buying an article of clothing or an electronic gadget. This is good news for retailers hoping to drive up modest margins. When redeeming a card at the store, the gift recipient usual...
General Motors, Suzuki Motors, Fuji Heavy Industries and Isuzu Motors announced they have formed a joint venture company, Japan Auto Web Services. The first item on the new company's agenda, executives said, is the immediate establishment of BuyPower Japan, an online automotive shopping service. BuyPower will allow Japanese auto buyers to search, ...

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