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The links on your site work. Your corporate information is up to date -- complete with easy to find contact information. Your Web price special is there, flashing wildly, for all to see You believe you've done all the right things, but for some reason your customers hate your Web site....
Microsoft andSugarCRM will team up to enhance interoperability between Microsoft Windows Server and SugarCRM products so users can take better advantage of the simplified administration available on the Windows platform. The companies made the announcement Tuesday at the Open Source Business Conference in San Francisco SugarCRM also unveiled plans ...
Microsoft is aggressively promoting its push e-mail service as a slew of partner carriers announce its availability at an industry trade show Microsoft has been honing its wireless messaging strategy at least since last fall, when it released its Exchange Server Service Pack 2, according to Gerald Flournoy, executive vice president of the Millenniu...
Eva Yusa is not crazy about eBay. One problem for her -- just to name one -- is that you have to wait a while to find out if you won the bid. It is not her idea of a customer-friendly shopping experience, she writes in her blog. "It's like breadlines in Russia. Please pick me, take my money!" EBay may not be worried about Yusa, specifically -- at l...
Google has introduced a new version of its desktop software that gives users the ability to find information on any PC and then share it with others Called Desktop 3, the application takes data residing on an individual's PC and stores it on Google's central computer for a limited time....
Research In Motion has alleviated -- just a little -- the worries of 2 million or so BlackBerry users who would be affected if the U.S. District Court in Richmond, Va., should levy an injunction against the service later this month RIM said on Thursday that it has developed and tested software workaround designs for all BlackBerry handsets operati...
Oracle reportedly is set to announce that it will cut more than 1,000 jobs now that its acquisition of Siebel has closed Its US$5.85 billion purchase of the customer relationship management software company was finalized on Jan. 31, several months after the firms jointly announced the deal. It was one of several acquisitions Oracle has completed in...
The business intelligence software market is poised for steady global expansion, according to Gartner, which projects a compound annual growth rate of 7.3 percent from 2004 to 2009 Growth will vary region by region, the research firm noted, with the more mature markets of North America and Europe expected to register at slightly lower rates -- betw...
SalesGene, a provider of a relatively new CRM subsector technology dubbed "marketing-sales effectiveness," has introduced Landslide, a portal-styled application that provides guidance on how to navigate certain sales situations, as well as live administrative assistance for one-on-one advice to individual salespeople This application, and others si...
AOL and Yahoo are planning to launch a certified e-mail program in the coming months in conjunction with partner company Goodmail Systems. They announced their intentions last Fall, but the recent news that some marketers would be able to pay premium rates to bypass recipients' spam filters has raised hackles throughout the tech industry The two W...
Sony Ericsson has taken direct aim at the handheld business solutions market -- which BlackBerry once owned -- with the release Monday of its new M600 phone and messaging device, the second Symbian OS 9.1 and UIQ 3.0 enabled phone in the Sony Ericsson product line Features designed to entice corporate users on the go include new push e-mail applica...
The news that AOL and Yahoo are planning to roll out a certified e-mail delivery service based on partner company Goodmail Systems' CertifiedEmail methodology is leading some e-mail marketers and related providers of e-commerce services to conclude that a sea-change -- largely unwelcome -- is underway in their industry Paying for premium access to...
Both Oracle and Siebel have developed a reputation for maintaining a hard line on pricing. Now that they are merging, buyers of CRM and related software are apprehensive about how the consolidation will affect pricing Some of the possibilities are not very pretty. In one bleak scenario, Oracle becomes even more rigid, causing CRM pricing to spike e...
The Faustian bargains that Google, Yahoo and Microsoft felt compelled to make with the Chinese government in order to maintain access to its vaunted market are not likely to be broken on grounds they qualify as trade barriers In recent weeks, the Internet giants have come under fire from irate users and from some members of Congress -- namely the C...
A Yankee Group survey, scheduled for release in mid-February, suggests a greater demand than previously thought for a hybrid software-as-a-service (SaaS) product To assess the effectiveness of sales and marketing, Yankee Group, in conjunction with WebSurveyor, recently polled 315 sales and marketing executives. The survey asked participants to iden...
Consumer and corporate Windows users had the chance to reminisce about the good old days of computer malware as the latest worm, dubbed Kama Sutra, made its expected appearance on Feb. 3 The worm, which at least one computer security expert believes is the creation of a teenager bent on creating havoc on the Internet, was discovered two weeks ago, ...
President Bush urged spending more federal funds to improve math and science programs in U.S. schools during his State of the Union address Tuesday night, a call to action that won approval from private sector execs in the tech industry as well as science professors at universities "I generally think the schools do a decent job of preparing folks f...
SAP and its partners plotted new mid-market strategies at the company's 2006 Field Kick-Off Meeting, or FKOM, which drew to a close in San Antonio, on Wednesday. In addition, SAP partners used the conference as a launchpad to introduce a slew of vertical and micro-vertical applications On Thursday, it is widely expected that SAP will roll out its h...
Microsoft has adopted new guidelines for deciding how to respond to a foreign or U.S. government request to shut down a blog The company has attracted withering criticism from the blogosphere ever since it complied with the Chinese government's demand several weeks ago to deny access to the Microsoft network to a popular blogger in China....
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