If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and therapy...
Technology by its nature changes the market. The introduction of efficient solutions spurred by technology to meet consumer demand creates new positive effects across an economy. Plenty of industries -- entertainment, transportation, the press and retail, for example -- have experienced changes in b...
AWS has announced Amazon Sumerian, a new Web-based platform to help developers quickly design and deploy VR, AR and 3D applications without the requirement for complicated tools and training. The platform lets developers build realistic VR, AR or 3D environments, populate them with animated characte...
Vinux 5.0 is a striking example of the flexibility and usability of the Linux OS. Vinux is a fully functional Linux distro that caters to blind and partially sighted users. It's based on Ubuntu Trusty Tahr 14.04.3 LTS and gives users support through 2019. The latest version was released earlier this...
I watched with interest last week's Republican debate and realized very quickly that whatever that was on my TV, it sure as hell wasn't an actual debate. The idea is for us to be able to compare the qualifications and positions of a variety of candidates and then make a more informed choice -- but i...
You don't need much to become a serious runner. There's no big investment in gear or apparel required. "Running is definitely a low-cost sport, which is why it is so attractive," said certified strength and conditioning specialist Scott Greenberg. "I think it can remain that way," he said. "However,...
Samsung on Monday announced two additions to its Galaxy Tab 3 line: 8-inch and 10.1-inch models. Both run Android 4.2 Jelly Bean. There's some talk that the 8-inch tablet might cannibalize Samsung's previously announced 7-inch device. However, Samsung's strategy is hypersegmentation -- that is, iden...
Samsung used all the marketing and showmanship power at its disposal Thursday to take the wraps off its new Galaxy S4 smartphone, which highlights new ways for users to interact with a mobile device while improving the hardware that forms the foundation of its Galaxy product line. "We've taken techn...
There is a new natural-language, speech-based virtual assistant in town: Nuance on Monday introduced Nina to rival Apple's Siri. Nina can be used by smartphone application developers -- or any other type of user who would like to deploy the technology's mix of speech recognition, text-to-speech and ...
Making use of sleek black gloves, sophisticated sensors, a microcontroller and a smartphone, students from the Ukraine have created a device that translates sign language into speech. Called "Enable Talk," the system won first place in the software design category at Microsoft's 10th annual Imagine ...
With cable-and-wire spaghetti proliferating in and around our homes and offices, threatening to consume our devices and us in the end, it may be time to take a look at Bluetooth wireless technology, which is great if you can get it to work. Wire management in the financial trading floor school of th...
Research In Motion has been hit with a lawsuit alleging trademark infringement of the name "BBX." This latest thorn in the company's side follows a mortifying days-long global service outage and lackluster performance of its PlayBook tablet, to name just two recent setbacks. BBX is the operating sys...
Google unveiled Android 4.0, aka "Ice Cream Sandwich," in Hong Kong on Wednesday. The presentation was accompanied by Samsung's announcement of the Galaxy Nexus, the first smartphone running Ice Cream Sandwich. Ice Cream Sandwich is a redesign of the Android OS. It has a highly visual interface, a f...
Google on Monday threw open its App Inventor beta program to the public. The tools used in this program let the user create mobile apps for the Android operating system, even if the user has very little programming knowledge. The App Inventor program's tools use a visual programming approach and cod...
Amazon.com has let loose the latest salvo in the rapidly escalating e-book reader war. The online book retailer will ship the latest version of its high-end Kindle, the DX, on July 7. The new units will sport a range of new features and a substantially lowered price: $379. Amazon already has lowered...
Google Meet
Microsoft Teams
RingCentral
Webex by Cisco
Zoom
Something Else
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Microsoft Offers Commercial Customers Test Drive of Teams Premium
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Mac Mini, MacBook Pro Refreshed With Latest Apple Silicon
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Dissecting the Pre-CES Wave of PC and Chip Vendor Competition
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HP Unveils New Hybrid Gear for Remote Workforce Productivity
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Linux Malware Rates Rise to Record Levels Amid Hacker Inconsistency
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Proposed US Law Seeks To Silence TikTok’s Data Flow to China
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IT Execs Share Strategies for Managing Digital and Cyber Trends in 2023
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The Hottest Robots at CES Had Nvidia Brains
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B2B Funding Firms Banking on Embedded Finance
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Gift Ideas That Will Have Recipients Thinking Fondly of You
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The Year Ahead in Cybersecurity: More Bots, More Money, Scarce Talent
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Tech Industry Trends and Predictions for 2023
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Report Calls for Crackdown on Advertising by Digital Pill Mills
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Some Unusual Tech Emerges at CES
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How To Configure Windows To Auto Restart After a Power Failure
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Unresolved Conflicts Slow eSIM Upgrade Path to Better IoT Security
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Moving to the Cloud? Avoid These Strategic Errors
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Holiday Season Sees Onslaught of Ransomware, DDoS Attacks
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Big Banks and Big Tech Set To Square Off Over Digital Wallets
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Is a Mac Your Next Windows PC?
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Mozilla Releases Gift Guide With Privacy in Mind
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InnoView 27″ Monitor Improves the Computing Picture
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Research Finds Potential Benefits for Pre-Teen Video Game Players
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Upstart Search Engine Andi Delivers Answers, Not Lists
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AMD vs. Intel: Suddenly the Desktop PC Is in Play
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Standout Tech Products of 2022
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Social Media Account Hijacking Jumps 1,000% in Last 12 Months: Report
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DARPA Moves Forward With Project To Revolutionize Satellite Communication
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Blurring Boundaries: How Amazon Manages Category Crossover
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Color, Android Apps Change the Game for E-Paper Tablets
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China’s Woes Could Take a Bite Out of Apple’s Bottom Line
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Meta Lowers Legal Hammer on Law Enforcement Data Scraper
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Tesla Models Still Dominate Market Despite Musk’s Twitter Turmoil
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Retail in the Metaverse Facing Hardware, Identity Challenges
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Apple Refreshes Product Lines, Introduces New Ultra Watch
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Female Army Veteran Uses Tech To Help Create a Better Future
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