- Welcome Guest
- Sign In
- Welcome Guest
- Sign In
Google is getting ready to launch a test version of an online spreadsheet similar to Microsoft's Excel program. Google Spreadsheets is a Web-based application that is still in the early stages of development, offering simple functionality in two common spreadsheet and data formats, Excel and C.S.V Data can be manipulated, but more complex functions...
Internet telephony companyNet2Phone has sued VoIP (Voice over Internet Protocol) vendor Skype in the U.S. District Court in New Jersey, alleging patent infringement of what appears to be almost its entire operating system There is also a reference in the suit to John Doe defendants, which is unusual in a patent infringement case, according to Howar...
Companies are still not fully utilizing one of their largest and most familiar IT investments -- their ERP (enterprise resource planning) systems -- suggests a new study by performance management firm Ventana Research At face value, this may seem surprising; companies typically invest tens of millions of dollars in ERP systems to manage their accou...
Even at post-tech bubble prices, adopting a CRM system requires a sizable commitment for any firm. Many of the companies making these investments, though, still are not realizing the maximum value for their money due to common missteps before and after the implementation Some firms, for instance, approach CRM from strictly a plug-and-play perspecti...
Microsoft is teaming up withCDC Software, which recently acquired partner company c360, to make inroads into the China market. The two companies are discussing plans to provide Microsoft Dynamics CRM on a hosted basis in China, Kevin Faulkner, product-marketing director for Microsoft Dynamics CRM, told CRM Buyer If that should happen, he said, CDC...
eEye Digital Security has discovered a critical vulnerability in Symantec's antivirus enterprise software -- a remotely exploitable flaw that provides system level access to affected machines Following expected protocol for such discoveries, eEye notified Symantec on Wednesday evening, Mike Puterbaugh, eEye's vice president of product marketing, to...
Earlier this week, RightNow Technologies announced its acquisition of Salesnet, an on-demand vendor known for its highly specialized sales methodologies It was a coup for the Bozeman, Mont.-based vendor, says founder and CEO Greg Gianforte, for a number of reasons -- not least because it lopped a year off the company's product development schedule....
Salesforce.com has released an application that is expected to build out and bolster its nascent reseller channel. Called "AppExchange OEM Edition," it is an on-demand platform that independent software vendors (ISVs) can use to develop applications to sell without a separate contract from Salesforce.com The products that developers will offer via ...
Wired News has waded into the middle of the controversial court case involving AT&T's alleged participation in the National Security Agency's domestic surveillance operations An anonymous source provided the news organization with a copy of documents pertaining to the case that the judge had ordered sealed....
Wired News has waded into the middle of the controversial court case involving AT&T's alleged participation in the National Security Agency's domestic surveillance operations An anonymous source provided the news organization with a copy of documents pertaining to the case that the judge had ordered sealed....
Wired News has waded into the middle of the controversial court case involving AT&T's alleged participation in the National Security Agency's domestic surveillance operations An anonymous source provided the news organization with a copy of documents pertaining to the case that the judge had ordered sealed....
The Internet domain registry that sought to create a .xxx extension for pornographic Web sites is giving the effort one more try despite the Internet Corporation for Assigned Names and Numbers' (ICANN's) recent denial of its request in a 9 to 5 vote ICM Registry has asked for a reconsideration by ICANN. It also has lodged a few PR salvos against th...
A PricewaterhouseCoopers' Management Barometer survey has identified CRM as one of the top drivers of change management initiatives among multinationals today The typical company is currently using an average of five change strategies to achieve desired benefits, it said. Leadership training, at 77 percent, and CRM, at 71 percent, are the most popu...
RightNow Technologies announced it has acquired Salesnet, a provider of specialized, on-demand sales force automation (SFA) methodology, in an all-cash transaction for an undisclosed sum The acquisition, which is being hailed as a smart move on the part of RightNow, will expand its customer base and shore up its SFA capabilities....
XM Satellite Radio has been accused of "massive wholesale infringement" in a suit filed in federal court in the Southern District of New York by the Recording Industry Association of America RIAA is targeting XM Radio's latest portable music player, Inno, which allows users to download and store hundreds of copyrighted songs....
In a major leap for a company that only recently introduced the Software as a Service (SaaS) model, SAP announced it is combining its on-demand CRM application with its on-premise CRM suite in a new product it calls SAP CRM 2006s "We are moving our entire CRM product [line] to the hybrid model," Angela Bandlow, vice president of strategy and commun...
Onyx has upgraded its analytics application with the introduction of Onyx Analytics 3.0, a product within the vendor's Performance Management portfolio. New features in this release include scorecarding and event monitoring functionality Scorecarding allows users to monitor and rate performance against certain targets. Event Monitoring allows users...
CRM vendors -- the champions of customer service best practices -- received dismal ratings for their own treatment of online customers in a survey conducted by the Customer Respect Group and sponsored by Select Selling, a provider of sales methodology tools The Customer Respect Group has rated customer service in such industries as banking, airline...
Unica has introduced a new Web analytics application that is based partly on technology it acquired from Sane Solutions and then rebranded under its family of products Affinium NetInsight offers flexible reporting and viewing capabilities that are adaptable to most business scenarios, Carol Meyers, SVP and chief marketing officer at Unica, told CRM...
Lawmakers are ratcheting up their attempts to provide some level of protection to minors who might be victimized by online predators Rep. Michael G. Fitzpatrick, R-Pa., has introduced a bill that would prohibit anyone under 18 from using school or library computers to access online communities such as the wildly popular MySpace.com and other chat r...
Loading ...
