Articles by Erika Morphy

Results 121-140 of 2799 for Erika Morphy

HP’s Whitman Pulls Out the Chain Saw

In the wake of a weak second-quarter earnings report, HP has announced it will eliminate 11,000 to 16,000 jobs. The news was a blow; it was only two years ago that HP announced it would undergo a massive restructuring to move away from its PC roots. As part of that effort, it planned to eliminate 34,000 jobs from its payroll. While the extent of t...

eBay’s In With the Breached Crowd

If there's a list of retailers that have not exposed their customers' data to a security breach, it just got shorter. The most recent company to confess to being hacked is eBay, which on Wednesday began sending emails urging customers to change their passwords. eBay announced that a cyberattack had compromised a database containing encrypted passw...

OPINION

Look Who’s Pushing Retailers to Go Omnichannel

Only the truly dedicated shopper realizes this -- and of course, anyone who follows the retail industry (I happen to fall in both categories) -- but most shopping centers in the United States are owned by just a handful of companies, called "real estate investment trusts," or REITs, if they are publicly held On the surface, this is irrelevant to av...

Microsoft Boldly Goes Bigger With Surface Pro 3

Microsoft on Tuesday unveiled its latest iteration of the Surface tablet at a New York City event. The Surface Pro 3 is slightly larger, with a screen size of 12 inches diagonally, instead of the 10.6 inches of previous models. It is also thinner, at 0.36 inches, and weighs a mere two pounds. ...

Will Samsung and Apple Lay Down Their Swords?

After years of legal wrangling over their mobile technology intellectual patent rights in courtrooms around the world, Apple and Samsung apparently are ready to call it a day Representatives of the companies are in negotiations to settle their legal differences out of court, the Korea Times reported, citing unnamed sources.

On Pins and Needles Over Pinterest

Pinterest last week announced that it had raised US$200 million in a new round of fundraising from existing investors SV Angel, Bessemer Venture Partners, Fidelity and Andreessen Horowitz. The latest funding puts its valuation at $5 billion, which is quite a tidy sum for a company that has little to offer in terms of revenue.

Yahoo Buys Blink Team, App to Go Dark

Yahoo has acquired Blink, a mobile app that destroys messages at a predetermined time set by the user. Yahoo intends to shut down both the iOS and Android versions of the app in the coming weeks. Blink made its debut just a year ago. The conventional thinking is that Yahoo acquired Blink largely for its talent, as it seeks to build out a robust p...

FirstRain Mobile Showers Sales Reps With Data

FirstRain has released its third iteration of the mobile version of its personal business analytics app, enhancing it with social sharing functionality and building in a new contextual layer that gives users more information about the data they receive. FirstRain also debuted a version for Windows Phone with this rollout.

AT&T May Be Suiting Up to Battle Comcast

AT&T has been negotiating to buy DirecTV for close to US$50 billion, based on reports that surfaced Monday. The deal, which has not been confirmed by the companies, could close within a few weeks. The current option on the table, according to anonymous sources, would be largely a stock trade but it would include some cash, with AT&T offering in th...

AT&T May Be Suiting Up to Battle Comcast

AT&T has been negotiating to buy DirecTV for close to US$50 billion, based on reports that surfaced Monday. The deal, which has not been confirmed by the companies, could close within a few weeks. The current option on the table, according to anonymous sources, would be largely a stock trade but it would include some cash, with AT&T offering in th...

On-Premises Banks Stick It to Walmart Customers

Walmart customers who use the banking services provided inside the chain's stores are among the highest payers of fees -- especially overdraft fees -- in the U.S., a Wall Street Journal analysis of federal filings concluded. The five banks with the most Walmart branches ranked among the top 10 U.S. banks in fee income as a percentage of deposits l...

Apple v. Samsung: Honey, I Shrunk the Damages

A California jury on Tuesday reached a decision in a long-running courtroom dispute between Apple and Samsung over their respective claims of patent infringement. The jury's findings were mixed, with both Apple and Samsung able to claim some sort of victory but neither emerging as the decisive winner. Both companies were found to have infringed th...

John McAfee Makes Dubious Tech Comeback With Chadder Privacy App

Future Tense Central and Etransfr have debuted Chadder, an app that sends private encrypted messages The app is one of a growing number of security products built around encryption technology and touted as secure that hit the market following Edward Snowden's massive data dump revealing the extent of the U.S. government's reach into consumers' digi...

PRODUCT PROFILE

OnSip Invites Customers to Push Its Buttons

Amazon's Mayday button has intrigued CRM industry users as well as consumers. Introduced about a year ago, Mayday is a button customers can press on their mobile devices to get service or tech help. Salesforce.com last month debuted its version of Mayday. Now other tech providers are introducing variations on the theme.

White House Urges Big Data Privacy Legislation

The White House last week released a review of Big Data and privacy written by counselor John Podesta. The report stems from President Obama's January request to define for the administration what is new about the technologies in this space, how Big Data affects public policy, and how consumer privacy is affected by corporate use of Big Data.

Amazon Opens Wearable Tech Outpost

Amazon on Tuesday opened the doors to its Wearable Technology store, a website that sells products in the emerging market. All of the brands one would expect to find in this category are featured -- from Samsung, Jawbone and GoPro to newcomers like Narrative and Bionym....

PRODUCT PROFILE

New Salesforce Tool Lets Customers Send an SOS

Salesforce.com last week launched Salesforce1 Service Cloud SOS, a tool that allows companies to offer service via a mobile app. It consists of a button embedded in an app's interface, and as the name "SOS" suggests, it is meant for customers to press when they need help or assistance. Then, depending on the service apparatus of the company in que...

Pinterest’s Guided Search Finds Needles in Haystacks

Pinterest last week announced Guided Search, a new search engine for navigating its particular type of content -- user-provided pins, which now number around 30 billion, and an array of around 750 million boards. Guided Search is designed to help users discover pins they were not necessarily looking for, but that might interest them. For now, the ...

PRODUCT PROFILE

inContact Rolls Out Feature-Rich Cloud Call Center Update

inContact has released its first cloud contact center software update for the year. Version 14.1 contains a new two-way SMS channel, more refined automated call-routing, deeper integration with Salesforce.com and Oracle, and new APIs that give enterprise users the ability to customize their own applications and do a deep dive into their data "No on...

Microsoft, Nokia March to Altar

Microsoft's ambitious US$7.4 billion acquisition of Nokia's mobile business is set to close Friday. There have been some minor changes to the deal since its announcement, Microsoft General Counsel Brad Smith said in a Monday blog post....

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